G&L Voice

G&L Voice chats with Cendyn's Head of Global Gaming and General Counsel -- Michael Linton. Michael explains how CRS technology has evolved from the days of Excel spreadsheets into the current state (and usage) of Artificial Intelligence.

Cyber Insurance with Melissa Aarskaug, VP of Bus. Dev, Bulletproof hosted by John Goetz

August 31, 2022 19:00 - 37 minutes - 25.6 MB

G&L Voice chats with Bulletproof's VP of Business Development, Melissa Aarskaug about the benefits of Cyber Insurance. Did you know that over US $43 billion has been lost through Business Email Compromise attacks since 2016, according to data recently released by the FBI. Melissa explains how having the right tools in place can help your organization prevent attacks and, if things go awry, how to best protect your organization.

G&L Voice Interviews Steve Andrews, CEO & Master Therapist at Soothing Touch Spas

May 18, 2022 19:00 - 43 minutes - 29.7 MB

In this episode of G&L Voice, we speak with Steve Andrews, CEO & Master Therapist at Soothing Touch Spas on the island of Barbados. Steve is also the wellness ambassador for Barbadosand a former director of the Caribbean Spa & Wellness Association. We discuss his involvement in the regional spa & wellness industry, the impact the Covid pandemic had on the industry, and how spas in the region access technology for spa management.

G&L Voice Interviews Gary Ellis -- Founder and CEO of MarkerTrax

January 07, 2022 18:00 - 37 minutes - 25.8 MB

In this episode of G&L Voice, we chat with Gary Ellis, Founder and CEO of Las Vegas-based MarkerTrax. Gary, who has been involved in the gaming industry with Ellis Island Casino, founded MarkerTrax after experiencing what customers (both casinos and patrons) had to endure to obtain (and extend) credit. More information can be found at: https://www.markertrax.com

G&L Voice Interviews Arash Mansouri, CEO of Press'nXPress

December 10, 2021 16:00 - 25 minutes - 17.9 MB

In this episode of G&L Voice we chat with Arash Mansouri, CEO of Toronto-based Press'nXPress. Highly technical and experienced, Arash and his team have developed an advanced journey-based customer feedback management platform for the gaming & hospitality market segments. The Press'nXPress technology fits well within multiple environments including casinos, hotels, integrated resorts, and any property looking to track guest feedback. More information can be found at: https://pressnxpress....

G&L Voice Interviews Dave Shultz - CEO of NextLinks

June 07, 2021 13:00 - 41 minutes - 28.9 MB

In this episode of G&L Voice our International Editor, Bill Healey, chats with Dave Shultz, CEO of California-based NextLinks. A visionary in golf technology, Dave leads a movement that helps deliver the infrastructure and technology required to promote the game of golf in a way that entertains the masses while creating a competitive alternative to traditional golf for serious players. NextLinks technology fits well within multiple environments including casinos, hotels, integrated resorts,...

G&L Interviews Ben Farber about the 19th Annual Casino Gaming Executive Satisfaction Survey

September 11, 2020 17:00 - 49 minutes - 34.1 MB

G&L Voice chats with Ben Farber about the results of the 2019 Casino Gaming Survey. Ben is the Owner and President of Bristol Associates. Bristol specializes in recruiting for companies and candidates in the casino gaming, food manufacturing, hospital/healthcare, hotels/resorts, travel/tourism/attractions, facilities/concessions, and restaurant businesses.

G&L Interviews Donna Hale about "The Cloud"

August 06, 2020 15:00 - 49 minutes - 34.2 MB

Industry veteran and now industry consultant at 5P Consulting sits down to talk with G&L Voice about "The Cloud" (insert ominous sounding music here). She gives us insights about the benefits, costs, technology and what the future holds for "The Cloud" and our industry.

G&L Voice Interviews Jeff Rogers, CEO and Founder of Big Green IT

May 05, 2020 18:00 - 1 hour - 49.9 MB

G&L Voice brings you another exciting podcast. We talk to founder and CEO of Big Green IT, Jeff Rogers. Jeff talks about his background and what got him into the gaming industry, including his companies before Big Green IT. Jeff talks about the future of IT and where he sees the next level of IT going with Microsoft teams. Hear about one of Big Green IT’s very successful 2019 projects and some plans for the future.

G&L Voice Interviews Scott Robins, CEO of VPS (Part 1)

April 01, 2020 17:00 - 49 minutes - 34.1 MB

In this two-part series, G&L Voice interviews Scott Robins, CEO of VPS. In Part 1, G&L’s Henry Waligur talks to Scott about the current COVID-19 pandemic and the effects on not only the casino industry but hospitals as well. Scott and Henry discuss about what companies are doing to adapt to the current environment and what the future of gaming may look like.

G&L Interviews Hunter Hunstock of Playersoft Technologies

March 19, 2020 19:00 - 56 minutes - 38.8 MB

G&L Voice is proud to bring you another episode. This podcast is an exciting interview with the Vice President of Technology for Playersoft Technologies, the one and only Hunter “The Rockstar" Hunstock. Listen as he talks about his background in the industry and how he started his career in gaming, leading up to his move to Playersoft and the 10 plus years he has been there.

G&L Voice Interviews Bobby Soper

March 05, 2020 01:00 - 1 hour - 48.1 MB

G&L Voice's Henry Waligur interviews industry veteran Bobby Soper. Bobby is the President & CEO of Fort Lauderdale-based Sun Gaming & Hospitality. Bobby talks about his two decades in the gaming and hospitality industry. What's next for Bobby? Well, you have to listen for that.

Mike Day Discusses the State of Tribal Gaming

February 26, 2020 17:00 - 1 hour - 61.7 MB

G&L Voice brings you another exciting podcast with another industry legend ... Mike Day. Mike is the founder and president of what is now TribalHub. Learn how he got his start in the industry, his background at various properties, and what lead him to start what was originally known as TribalNet and its growth into TribalHub. And just for kicks, Mike even throws in his first meeting of our very own Jeannie.

Forensic Video Analysis and Enhancement

February 04, 2020 23:00 - 27 minutes - 18.9 MB

You've seen the television shows. A bad guy is caught because his reflection is captured off of a lug nut on a dirty, 1982 Ford F-150 parked at a shopping center. It's good for TV, but it's not real world. G&L Voice talks to Robert Prady about Forensic Video Analysis and Enhancement. How the technology has evolved from the days of analog to what's cutting edge in 2020. Learn how surveillance technology keeps both properties and guests safe.

Las Vegas Neon - A History Lesson with Lynn Zook

January 07, 2020 21:00 - 40 minutes - 27.7 MB

Neon is synonymous with Las Vegas. G&L's John Goetz interviews Las Vegas historian Lynn Zook about "Classic Las Vegas Neon." Did Vegas Vick really get shot by Lee Marvin? Where does all of the classic neon go? Who were the players that shaped Las Vegas Neon? Lynn answers these questions and a lot more in this "enlightening" interview.

A G&L Voice Interview with John Cash Filippe

December 17, 2019 16:00 - 52 minutes - 36.3 MB

Henry Waligur interviews John Cash Filippe about his life, navy career, gaming career and where he thinks we need to make some improvements on targeting the market for gaming. Highlights include his time in the US NAVY as an Intelligence Specialist on board USS NIMITZ (CVN 68), his time as a 14 year old busboy in a casino, his views on tech and the way it has changed the way we approach gaming, and his most memorable moment from his gaming career to date.

Pigs and Chickens: The Principles of Agile Development

December 10, 2019 17:00 - 18 minutes - 13.1 MB

Do you want binders filled with requirements that no one ever reads or do you want to get something done? Are you a pig or a chicken? G&L's John Goetz provides an overview of the Agile method of software development and you will learn what animal you are.

Dan Garrow Leadership Concepts from "Principles" by Ray Dalio

December 03, 2019 19:00 - 29 minutes - 20.3 MB

A discussion of leadership concepts from the book, Principles, by Ray Dalio, owner of Bridgewater Associates, rated by Fortune as the 5th most important private company in America.

G&L Voice Interviews Rainmaker Co-Founder Tammy Farley

November 19, 2019 16:00 - 53 minutes - 36.5 MB

G&L Voice interviews co-founder of Rainmaker, Tammy Farley, for a candid talk about her life, background, what got her into the industry, the formation of Rainmaker, and the recent sale of the company. She also discusses her love of philanthropy and her plans for the future. By the way, did you know that she built a school in Africa….yeah we talk about that too.

John Goetz Hosts a Discussion About Social Engineering Threats with Victor Barajas

November 12, 2019 20:00 - 44 minutes - 30.7 MB

How many emails do you get advertising $2.50 "Genuine" Oakley Sunglasses? You delete them, right? In this podcast G&L voice talks "Social Engineering Threats" with industry expert Victor Barajas.

The Leadership of Sitting Bull

November 05, 2019 19:00 - 35 minutes - 24.2 MB

A discussion of Sitting Bull’s leadership focusing on the Battle of the Little Big Horn. Hosted by Dan Garrow.

Henry Waligur Interviews Ann Nygren of Key Consulting

October 16, 2019 19:00 - 1 hour - 44.2 MB

Ann Nygren started Key Consulting 30 years ago. She and her company have become a leading choice for most major casino and lodging businesses in Nevada - from Harrah’s to MGM/Mirage and more. In an industry where downtime can quickly translate into hundreds of thousands of dollars in lost revenues, no other contract programming company is more trusted. Listen and learn about Ann's background and how she started and grew a company that has been an integral partner in the gaming and hospitalit...

Dan Garrow Discusses 20 Principles of Leadership

October 08, 2019 19:00 - 31 minutes - 21.4 MB

A discussion of 20 principles of leadership defined by Major Richard Winters, leader of Easy Company during World War II’s Normandy invasion.

John Goetz Hosts a Discussion with Las Vegas Historian Lynn Zook

October 01, 2019 19:00 - 51 minutes - 35.6 MB

G&L Voice interviews Las Vegas Historian Lynn Zook (www.classiclasvegas.com). Learn about Las Vegas BEFORE it was really the destination it has become. Learn about the legends, the personalities, and the myths that turned a dusty railroad town into ... Las Vegas!

Dan Garrow Discusses Leadership Concepts

September 17, 2019 13:00 - 34 minutes - 23.7 MB

Learn about leadership concepts from industry veteran Dan Garrow.

Dan Garrow Discusses Leadership Style

September 10, 2019 14:00 - 34 minutes - 23.9 MB

What is your leadership style? Listen to industry veteran Dan Garrow as he discusses his leadership style and learn what works best -- and what doesn't.

John Goetz Hosts a Discussion with Robert Woolsey about Active Shooter Preparedness

September 03, 2019 14:00 - 45 minutes - 31 MB

Over the last eight years, many organizations have struggled internally on how to develop a standard for workplace violence prevention and intervention. The need for comprehensive policies, procedures and protocols an organization can adopt to identify and prevent threatening behavior and violence affecting the workplace will allow a business to better address and resolve threats and violence that may occur in their workspace. John talks with our resident expert Robert Woolsey about this and...

G&L Voice: John Goetz Hosts a Discussion with Robert Woolsey about Active Shooter Preparedness

September 03, 2019 14:00 - 45 minutes - 31 MB

Over the last eight years, many organizations have struggled internally on how to develop a standard for workplace violence prevention and intervention. The need for comprehensive policies, procedures and protocols an organization can adopt to identify and prevent threatening behavior and violence affecting the workplace will allow a business to better address and resolve threats and violence that may occur in their workspace. John talks with our resident expert Robert Woolsey about this and...

Episodes