Episode #252: Floptus Sport and the Five Whys
Future Squared with Steve Glaveski - Helping You Navigate a Brave New World
English - July 05, 2018 20:00 - 8 minutes - 12.1 MB - ★★★★ - 13 ratingsBusiness Society & Culture business entrepreneurship entrepreneur leadership interview marketing careers finance startup selfhelp Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Many have credited Optus for taking ownership with the advertisements it took out on page two of newspaper across Australia, admitting its “monumental stuff up” and announcing that it would be refunding Floptus, er, Optus Sport subscribers and giving them an additional six weeks of free access to the service after the World Cup comes to a close in mid-July.
But was this a case of extreme ownership or of simply being backed into a corner?
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