Dr Botshabelo Maja is Deputy Director-General at the National School of Government in SA. We explore ways of navigating the complex landscape of compliance and innovation in the public sector.

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The biggest challenges facing public servants in complying with established legislation, regulations, and systems while also exercising proper discretion and innovation in solving routine and complex delivery problems at the local government level. Strategies that can be implemented to address these challenges and ensure that public servants are able to balance compliance with innovation and discretion in their work.  The role training and education play in ensuring that public servants are equipped with the necessary skills and knowledge to comply with established legislation and regulations while also being able to exercise discretion and innovation in their work. His vision for the future of public service delivery in South Africa, and how we can ensure that public servants are able to navigate the complex landscape of compliance and innovation to deliver the best possible outcomes for citizens.

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