S2 Ep. 02: Adapting to Change—The Case of Canada’s Hospitality & Tourism Industry

Restaurants, hotels, and attractions across Canada are an important place of work, particularly for youth, students, and newcomers to Canada. But with cycles of closures and layoffs, health and safety concerns, and new enforcement requirements due to COVID-19, there has been an exodus of workers from the hospitality and tourism industry. How are businesses rethinking their hiring, training, and compensation practices to adapt and recover?

This episode explores issues of workforce development and business strategy in the hospitality and tourism industry, in conversation with Krista Bax from go2HR and Adam Morrison from OTEC. We also hear firsthand from a business about their experiences. 

Guests

Matt Pearson, Director, Human Resources, Living Waters Resorts 

Adam Morrison, President and CEO, Ontario Tourism & Education Council (OTEC)

Krista Bax, CEO, go2HR

Host

Linda Nazareth

Links
Future Skills Centre Homepage: https://fsc-ccf.ca/ 

Future Skills Centre Twitter: https://twitter.com/fsc_ccf_en

The Conference Board of Canada Homepage: https://www.conferenceboard.ca/

The Conference Board of Canada Twitter: https://twitter.com/ConfBoardofCda

The Conference Board of Canada Facebook: https://www.facebook.com/ConferenceBoardofCanada/ 

OTEC: https://otec.org/

Go2HR: https://www.go2hr.ca/