![Friday Push to Prod artwork](https://is3-ssl.mzstatic.com/image/thumb/Podcasts113/v4/c9/e8/96/c9e89622-3cc2-493f-af6d-e863ed7b5637/mza_9011814240066270520.jpg/100x100bb.jpg)
Episode 6: Build-A-Troll Workshop - When and how to shut it down.
Friday Push to Prod
English - July 20, 2018 16:00 - 1 hour - 59 MB - ★★★★ - 1 ratingMarketing Business Leisure Video Games community engagement gaming management videogames Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 5: Hiring Trends: CM vs SM
Next Episode: Episode 7: There's No Crying in Community Management!
Don't feed the trolls has long been a mantra of Community managers, but is it the right one? Has a policy of ignoring negative behavior allowed it to flourish?
Join Nicole Hamlett (Staff Writer, Crazy Maple Studio), Katie Postma (Community and Social Media Manager for Stoic working on the Banner Saga trilogy) and Rick Heaton (Director, Community Activation at YellowPike Media) as we talk about how and when to shut down negative behavior.