005: Debbi Fotsh, Owner and Operator of Woodridge B&B, Discusses Challenges Innkeepers Face with OTAs
Frictionless Innkeeper Podcast
English - October 09, 2018 03:00 - 34 minutes - 31.3 MBManagement Business Marketing bandb bedandbreakfast hospitality innkeeper inns lodging Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
For many innkeepers, dealing with OTAs can be both a blessing and a curse. While these channels can help provide more booking opportunities, they often come with a price, which includes high commissions, lack of direct access to guest information, a slow payment cycle, and bookings coming from fraudulent credit cards.
On a more positive note, OTAs have the marketing resources and guest search traffic to help enhance overall bookings ā especially during slower times of the year. Debbi has a great amount of experience dealing with these issues and opportunities since 2010.
In this podcast, Debbi shares her candid insights on utilizing OTAs to the maximum benefit of innkeepers.