The 4 Cs of Communication with the Telephone Doctor Nancy Friedman
Franchise Interviews
English - January 27, 2022 19:00 - 1 hour - 30.5 MB - ★★★★★ - 9 ratingsEntrepreneurship Business franchise podcast franchise interviews franchise radio show dr. martin j. mcdermott Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
We have a great show. We are meeting with the Telephone Doctor, Nancy Friedman. Nancy is an expert on customer service, communication skills and sales. Nancy Friedman is a sought-after keynote customer service speaker at annual conferences, franchise and corporate meetings – both large and small. Her programs are inspiring, motivational and entertaining creating a memorable session all attendees can use immediately and forever. Fun, distinctive, fast paced, and energy filled, this customer service speaker’s fast wit and laugh-out-loud audience participation has everyone wanting more. Labeled a “don’t miss” session, Nancy always delivers the ‘goods. Today, Nancy and I are going to have a conversation on the 4cs of communication – Covid, Civility, Culture, and Customers.
In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.