What if you could learn how to negotiate real estate deals from one of the top FBI negotiators of all time? Our guest for today, is former FBI negotiator and Founder of The Black Swam Group, Chris Voss who shares with us his distilled wisdom on tactical empathy, giving the illusion of control, and striving for a win-win outcome can prove to be disastrous for a negotiation. You will learn how Chris sharpened his negotiation skills on the suicide hotline in NYC. And his AH-HA moment when he realized that he was really good at his job. We talk neuroscience in today’s show, and you will learn how to use Chris’s Black Swan method in a real estate negotiation. We hope you enjoy this show!