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This week's guest is Phillip Gladden, a second-generation installer who has been in the flooring industry for over 20 years. He started working with his dad at a young age and eventually became an installer himself. After gaining extensive experience in the field, he took a job as the Eastern Sales Representative for Crain, a leading manufacturer of flooring tools. In this episode, Phil and the host discuss the importance of investing in quality tools and why the cost of some tools should not discourage or intimidate flooring, tile or stone professionals.

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