Free Estimates? - Joshua Crossman - PTL Hardwoods

Floor Academy - Helping flooring, tile and stone contractors own an asset

English - January 15, 2020 07:00 - 1 hour - 47.8 MB
Entrepreneurship Business Management business growth small business entrepreneurship business strategy marketing sales contractor leadership manager flooring Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

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In this episode, we talk with Josh Crossman, owner of PTL Hardwoods in Yelm, WA, and a member of the NWFA. Josh shares his business experience and the valuable lesson he learned about saving time on the road by charging for consultations. We delve into the importance of managing potential clients over the phone by actively listening to their needs, prequalifying them, and having a solid sales script to follow. By doing so, you can streamline the sales process, increase conversion rates, and ultimately, grow your business. Josh also emphasizes the importance of raising the standards in the flooring industry by educating customers on the benefits of quality installation and craftsmanship, rather than just focusing on price. Tune in to learn more from Josh's experience and expertise.

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