Importance of Versatility and Vulnerability in Leadership

Making the Fan

English - December 14, 2020 21:00 - 51 minutes - 35.4 MB - ★★★★★ - 38 ratings
Business Sports customer experience sports business fan experience employee engagement corporate culture revenue generation consumer insights operations sportsbiz consulting Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: A Culture of Experimentation and Innovation w/ Jesse Cole

Next Episode: The Customer Experience Playbook w/ Jonathan Daniels

David Millay and Kevin Gober are back with another Jam Session as they discuss ways to create your own value and finding ways to bring that value to your organization. With Covid changing the working environment and structure, David and KG get into adapting your skillset to fit in any situation and learning universal ways to lead during the pandemic.

Time Stamps:

(2:00) What it’s like for sports to be back but not able to be in the building

(4:30) Worries of making an impact in your organization during Covid-19

(6:00) Find a way to bring value - the importance of acquiring new skill sets

(8:50) Kevin’s retail experience & demonstrating versatility

(11:00) Adapting the principles of sports business to other industries

(14:40) Different strategies of energizing your team as a leader

(17:47) Speaking from the heart vs. speaking from a script

(20:44) How should you be leading in these times?

(22:12) Inside the relaunch of events at State Farm Arena - Crawl, Walk, Run Mentality

(32:38) Recruiting and hiring in the midst of social distancing

(37:37) Enhancing your skill sets to be ready for the next opportunity

(40:06) Re-imagining the onboarding process - creating a mentoring buddy system

(42:49) Acknowledging and caring for the mental health of employees in this time

(47:59) How can we create better workplace cultures with hybrid work schedules?

Resources Mentioned in this Episode:

Range: Why Generalists Triumph in a Specialized World by David Epstein

New Orleans Pelicans Virtual Career Event

Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay