College Leaders | Leading with Conviction and Empathy w/ Troy Dannen
Making the Fan
English - August 21, 2021 12:00 - 56 minutes - 38.8 MB - ★★★★★ - 38 ratingsBusiness Sports customer experience sports business fan experience employee engagement corporate culture revenue generation consumer insights operations sportsbiz consulting Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In our latest College Leaders podcast, we are joined by Troy Dannen, Ben Weiner Director of Athletics at Tulane University, to discuss leadership and guiding Tulane through turbulent times. Five years into his tenure, he’s revamped his senior management, increased fundraising and enhanced the student-athlete and fan experiences. He’s a recognized leader in college athletics, recently named to the newly established NCAA Constitution Committee, representing all Group of 5 schools.
Less than 24 hours before we recorded the podcast, Tulane announced its mask and vaccination policy in conjunction with the City of New Orleans. Throughout the episode, Troy shares his framework for scenario planning and decision making.
Show Notes
6:09 Managing Through Tulane’s 2021 COVID-19 Vaccine policy
11:12 Serving on the NCAA Constitution Committee
16:36 Greatest Investments under $100
18:35 Learning from Failure
22:59 The Importance of Empathy
27:17 The “Sound of Silence” and Scenario Planning
30:23 You Don’t Lead Everyone the Same
35:16 The Art of a Graceful “No” and Delegation
38:02 Incorporating Other Impactful Leadership Styles
41:14 Making a Convincing Argument - Takeaways as a Referee
49:37 What is your edge?
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For more information on topics covered in this episode:
Connect with Troy on Twitter
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Today’s episode was sponsored by CheckdIn. Delivering training digitally to better equip your staff for game day.
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