Celebrating 50 episodes with our Top 5 favorite clips

Making the Fan

English - February 08, 2021 07:00 - 56 minutes - 38.8 MB - ★★★★★ - 38 ratings
Business Sports customer experience sports business fan experience employee engagement corporate culture revenue generation consumer insights operations sportsbiz consulting Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Designing Effective Remote Work Teams w/ Steph Smith

Next Episode: Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla

Our favorite clips from our Top 5 most popular episodes.

Today, we're celebrating hitting our 50th episode! We couldn't have done this without all of you and we can't thank you all enough. To celebrate, we're taking a look back at our top 5 most listened to episodes. Counting down from #5, we'll listen back on great moments from each episode on the list. Hope you all enjoy!

Show Notes:

(02:15) #5 - Access vs ownership applied to season tickets; Bringing subscriptions to sports

(11:40) #4 - Servant leadership and prioritizing your time

(22:57) #3 - How Disney and Carnival Cruise Line used customer journey maps to improve their businesses.

(34:51) #2 - Empowering and equipping your employees to make decisions and take action

(44:00) #1 - Leading with experience first and using the question "what if" to innovate

Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay