Fit For the Future
287 episodes - English - Latest episode: 2 days ago -We have never faced us much uncertainty as we do now, and have never needed strong leadership as we do today. Navigate this fast-changing world with ideas and insights for leading through crisis, recovery, and growth, and being fit for the future.
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Episodes
From ROI To COI
April 16, 2024 21:55 - 3 minutes - 5.1 MBWhen making a decision, it's useful and appropriate to consider your return on investment, or ROI. But that's only one factor in making a decision. Also consider what happens if you don't do anything, and include the cost of inaction, or COI, in every decision. Download the worksheet: https://swiy.co/go-from-roi-to-coi Hosted on Acast. See acast.com/privacy for more information.
Unleashing AI
April 09, 2024 23:25 - 4 minutes - 6.52 MBUsing AI is not about technology! AI is already being used in every industry and sector - including teachers, tourism operators, medical professions, artists, and managers. Most of these people are not "techies" - they are simply using the power of AI to do their work better. That's the real power of AI right now - to engage your team to use it by their side. Register for the virtual masterclass: https://swiy.co/go-unleashing-ai Hosted on Acast. See acast.com/privacy for more information.
Better Together
April 02, 2024 23:10 - 5 minutes - 7.44 MBThe future of work involves humans and machines working together. As a leader, you play a crucial role in combining artificial intelligence with human intelligence. This includes defining clear outcomes, identifing the right mix of people and AI, exploring flexible team structures, and building a culture that attracts top talent. Embrace AI as a tool for empowerment and you lead your team to a smarter, more adaptive workplace. Register for the virtual masterclass: https://swiy.co/go-better...
Empower, Engage, Excel
March 26, 2024 22:00 - 3 minutes - 5.39 MBThe heart of AI success comes from people, not technology. It's about rallying your team, sparking enthusiasm, and navigating the journey together. When your people unite behind AI, you leverage the tech, innovate for success, and boost your performance. Register for the virtual masterclass: https://swiy.co/go-empower-engage-excel Hosted on Acast. See acast.com/privacy for more information.
Don't Start With The Tech
March 19, 2024 21:01 - 5 minutes - 6.99 MBIf you want to use AI more in your workplace, the most important thing to get right is to bring your people on the AI journey. It's not about the technology - it's about first understanding your people and how they think and feel about AI. Download the worksheet: https://swiy.co/go-dont-start-with-the-tech Hosted on Acast. See acast.com/privacy for more information.
AI For CX
March 12, 2024 23:12 - 4 minutes - 6.1 MBExamine every step of your customer journey to assess how you can use AI to enhance the customer experience. But there's a right and wrong way to do it - so be sure you combine human intelligence with the power of AI. Download the worksheet: https://swiy.co/go-ai-for-cx Hosted on Acast. See acast.com/privacy for more information.
Possibility Thinking
March 05, 2024 21:11 - 4 minutes - 6.18 MBTo thrive in an ever-changing world, be a possibility thinker. This isn't just about being optimistic; it's about actively looking for positives, possibilities, and potential in every situation BEFORE walking that back and considering problems, risks, and challenges. Ask "What could possibly go right?" first! Download the worksheet: https://swiy.co/go-possibility-thinking Hosted on Acast. See acast.com/privacy for more information.
Why Before How
February 27, 2024 21:48 - 5 minutes - 7.61 MBIn today's fast-changing world, it's tempting to try playing it safe and aim too low, because big goals and plans can get derailed quickly. But that's a trap! ROI has two parts - return and investment. Start by focusing on the return - the impact and benefits of taking bold steps - and you can dream bigger, achieve more, and turn challenges into springboards for growth and innovation. Download the worksheet: https://swiy.co/go-why-before-how Hosted on Acast. See acast.com/privacy for mor...
AI Empowerment
February 21, 2024 00:46 - 4 minutes - 5.94 MBAI is getting better and better, but it's still a long way from being perfect. So when you're creating your AI policy or framework, how do you protect your team from imperfect AI? Instead of aiming for relying on AI alone, strike the right balance between trusting the quality of AI and applying human intelligence to it. Register for the virtual masterclass: https://swiy.co/go-ai-empowerment Hosted on Acast. See acast.com/privacy for more information.
AI For Your Customers
February 13, 2024 02:39 - 4 minutes - 10.5 MBWhen you're crafting your AI policy, go beyond your internal needs and consider your customers as well. Many customers care about how you're using AI to deliver their products and services - especially if you're capturing data about them and tailoring their experience based on that data. Respect their expectations and values, and make sure you're clear about how AI shapes their experiences. Register for the virtual masterclass: https://swiy.co/go-ai-for-your-customers Hosted on Acast. Se...
Harnessing AI
February 06, 2024 21:51 - 4 minutes - 10.8 MBIf you're a leader, you might be planning your AI policy, framework, or guidelines. How can you balance innovation with responsibility, so your team can leverage AI effectively and safely? Register for the virtual masterclass: https://swiy.co/go-harnessing-ai Hosted on Acast. See acast.com/privacy for more information.
The Innovation Metric
January 31, 2024 05:13 - 4 minutes - 10.9 MBWhen setting goals for AI, innovation, and change projects, traditional metrics often fall short in capturing progress. What truly matters, especially early in the process, is the journey rather than just the destination. Download the worksheet: https://swiy.co/go-the-innovation-metric Hosted on Acast. See acast.com/privacy for more information.
Put People First
January 23, 2024 04:15 - 4 minutes - 10.8 MBThis is the year when many organisations will be using AI in a big way. But with any change, innovation, or new technology, it's about people first. So if you're planning any AI projects this year, make sure you bring your people along on the journey. Download the worksheet: https://swiy.co/go-put-people-first Hosted on Acast. See acast.com/privacy for more information.
Small Changes, Big Wins
January 09, 2024 05:53 - 4 minutes - 10.9 MBYou don't always need to take disruptive action to create significant change. Sometimes, a small strategic change - or pivot - helps you adapt and flourish. Assess and amplify the effect of making a small change, and you could potentially transforming them into key drivers of growth and relevance in a rapidly changing world. Download the worksheet: https://swiy.co/go-small-changes-big-wins Hosted on Acast. See acast.com/privacy for more information.
Leading With AI In 2024
January 02, 2024 02:46 - 4 minutes - 9.2 MBAs we step into 2024, AI will continue to play an important role in our lives. As a leader, use these three key questions to build your strategy for integrating AI into your role, your team, and your organisation in the year ahead. Register for the virtual masterclass: https://swiy.co/go-leading-with-ai-2024 Hosted on Acast. See acast.com/privacy for more information.
Thinking Ahead
December 19, 2023 21:40 - 2 minutes - 6.63 MBWe know 2023 has been yet another year of massive change, and there's more change ahead. Looking forward, 2024 presents an opportunity to think and act differently in the face of change, uncertainty, and disruption - so you have more clarity and confidence and make better decisions in your personal and professional life. Watch the video: https://swiy.co/go-thinking-ahead-2024 Hosted on Acast. See acast.com/privacy for more information.
Digital Disasters
December 12, 2023 23:02 - 6 minutes - 14.8 MBThere are many examples of AI being used badly - even unintentionally. As a leader, you're responsible for the use of AI in your team, and may even be responsible for the consequences if it's not used well. Get this right as you lead your team on the AI journey in 2024 and beyond. Download the worksheet: https://swiy.co/go-digital-disasters Hosted on Acast. See acast.com/privacy for more information.
Spotting AI Champions
December 06, 2023 01:32 - 6 minutes - 14 MBIn the fast-changing world of AI, you need 'champions' in your team to take the lead in bringing AI into your work. Sometimes these AI champions are easy to find - if you know where to look. Download the worksheet: https://swiy.co/go-spotting-ai-champions Hosted on Acast. See acast.com/privacy for more information.
Building Castles On Sand
November 28, 2023 22:25 - 4 minutes - 11.4 MBIn today's fast-changing world, what was once your edge could now be your downfall, with even big brands at risk from scrappy newcomers - think Uber's shake-up of the taxi world or AI startups catching out tech giants. Are YOU at risk of disruption? Download the worksheet: https://swiy.co/go-building-castles-on-sand Hosted on Acast. See acast.com/privacy for more information.
AI Champions
November 21, 2023 21:58 - 4 minutes - 9.23 MBAs a leader, you might be responsible for bringing AI into your team, but it's not easy to find the time to do it well. The secret is that you DON'T do it yourself - instead, identify internal AI champions to lead your team into an AI-enabled future. Download the worksheet: https://swiy.co/go-ai-champions Hosted on Acast. See acast.com/privacy for more information.
AI Quick Wins
November 13, 2023 23:50 - 5 minutes - 13.1 MBWe have all heard about how AI can make our life easier, but where do you start? The solution: Split your tasks into two groups - one which can give you quick wins and instant productivity gains, and the other that takes more effort and investment but will be better in the long term. Register for the virtual masterclass: https://swiy.co/go-ai-quick-wins Hosted on Acast. See acast.com/privacy for more information.
Your Sustainable Future
November 07, 2023 22:03 - 3 minutes - 7.9 MBEveryone's talking about sustainability now, but it's not only about being sustainable for the planet. That's important, of course, but as a leader you should also focus on two other crucial areas that will drive sustainable success for your team and organisation. Download the worksheet: https://swiy.co/go-your-sustainable-future Hosted on Acast. See acast.com/privacy for more information.
Faster And Faster
October 31, 2023 05:13 - 6 minutes - 14.6 MBTechnology is changing so fast it's impossible to keep up. And it creates a dilemma: Do you adopt this tech now or wait for something better around the corner? As a leader, change your mindset, and adopt the 'scan, select, and switch' cycle. Register for the virtual masterclass: https://swiy.co/go-faster-and-faster Hosted on Acast. See acast.com/privacy for more information.
Disruption Or Innovation
October 24, 2023 22:33 - 5 minutes - 11.7 MBIt's almost a year since the public launch of ChatGPT, making 2023 the year that AI went mainstream. As you're looking ahead to 2024, will AI be a disruptor or an enabler? The answer is: It depends on you! It offers both opportunities and risks - and it's up to you to leverage it for success. Register for the virtual masterclass: https://swiy.co/go-disruption-or-innovation Hosted on Acast. See acast.com/privacy for more information.
Speed vs Safety
October 17, 2023 21:32 - 4 minutes - 11.4 MBIf you're a leader, you might be facing a dilemma when it comes to using AI. You - and your team - might see its enormous benefits and want to start using it as quickly as possible. But, as a leader, you're also accountable for making sure you use it safely, ethically and responsibly. How can you get the benefits of both speed and safety? Download the worksheet: https://swiy.co/go-speed-vs-safety Hosted on Acast. See acast.com/privacy for more information.
Evolving Together
October 10, 2023 23:16 - 4 minutes - 10.9 MBYou might think you know what your customers want, but COVID-19 made many people re-assess and re-evaluate their priorities and goals. Take the time to engage and re-engage with them to find out what they really want now, so you can be sure you're still solving their problems and helping them achieve their goals. Download the worksheet: https://swiy.co/go-evolving-together Hosted on Acast. See acast.com/privacy for more information.
From Hierarchies To Networks
October 04, 2023 01:58 - 5 minutes - 12.3 MBIn today's interconnected and 'flatter' world, you no longer need to rely only on traditional hierarchies to get things done. Explore the myriad other ways to use your networks to find the right people to solve your problem. Download the worksheet: https://swiy.co/go-hierarchies-to-networks Hosted on Acast. See acast.com/privacy for more information.
Scan Wider, Act Faster
September 26, 2023 23:16 - 4 minutes - 9.63 MBIn a fast-changing world, we can't plan ahead only by thinking about what's immediate, local, or urgent. To make better decisions for the present, scan wider for the future - so you understand what's around the corner, over the horizon, and already playing out in other parts of the world. Download the worksheet: https://swiy.co/go-scan-wider-act-faster Hosted on Acast. See acast.com/privacy for more information.
Bright Spots
September 19, 2023 20:14 - 4 minutes - 11.2 MBIn a time of constant change, it's not easy to create a culture of change in your own team. When you look to the future, don't ignore change that's happened in the past - especially success stories that demonstrate how change has worked for you and your team. These 'bright spots' can motivate, inform, and drive your team to create actionable ideas for the future and help to build a culture of change and innovation in your team. Download the worksheet: https://swiy.co/go-bright-spots Host...
AI Guardrails
September 13, 2023 00:56 - 5 minutes - 12.9 MBAs a leader, you're responsible for the way you and your team use AI in your daily work - so that it's safe, ethical, and responsible. This is a big topic, but there are three simple guidelines you can adopt right now as a starting point. Register for the virtual masterclass: https://swiy.co/go-ai-guardrails Hosted on Acast. See acast.com/privacy for more information.
New Horizons
September 05, 2023 23:12 - 6 minutes - 14.3 MBFinding new markets or a competitive advantage can help you expand, but it's not easy. AI can help you identify market trends, find opportunities for strategic partnerships, and leverage your unique strengths to accelerate your business growth. Register for the virtual masterclass: https://swiy.co/go-new-horizons Hosted on Acast. See acast.com/privacy for more information.
Act Today To Track Tomorrow
August 29, 2023 20:18 - 5 minutes - 12.8 MBIt's easy to achieve small goals based on short-term scenarios because you can clearly see the path to success and plan the steps from day one. But what about medium-term scenarios, where the path isn't clear and the actions aren't obvious? The best leaders know medium-term goals are the sweet spot for success, but you need a different approach for taking action. Download the worksheet: https://swiy.co/go-act-today-track-tomorrow Hosted on Acast. See acast.com/privacy for more information.
AI Fast and Slow
August 22, 2023 21:45 - 4 minutes - 10.3 MBThere are two ways to leverage AI for yourself and your team: One that's slower but more powerful, and the other that's faster but more superficial. You can use both, but it's important to know which is which. Download the worksheets: https://swiy.co/go-ai-fast-and-slow Hosted on Acast. See acast.com/privacy for more information.
Customer Co-Creation
August 15, 2023 22:39 - 4 minutes - 11.1 MBCustomers want to be involved in the way you solve their problems and help them achieve their goals. When you engage your customers in co-creation, you tap into their valuable insights, enhance their engagement, and gain a competitive edge. Download the worksheet: https://swiy.co/go-customer-co-creation Hosted on Acast. See acast.com/privacy for more information.
The Personal Touch
August 08, 2023 23:05 - 5 minutes - 13 MBCustomer experience matters now more than ever, and customers want you to deliver a personal, tailored experience. It's no longer good enough to treat all customers the same, or even break them down into broad segments. Now, you can use AI to engagement each customer individually, to foster deeper engagement, increased customer satisfaction, and ultimately, long-lasting brand loyalty. Register for the virtual masterclass: https://swiy.co/go-the-personal-touch Hosted on Acast. See acast.c...
Instant AI
August 02, 2023 00:40 - 5 minutes - 13.5 MBAI is not new - I've been working in AI and following its growth for more than 30 years. But in the past, you needed a significant investment - in time, money, technology, training, and workflow - to use AI in your organisation. Now, tools like ChatGPT have fundamentally changed the way we can use AI, and tipped the scales in your favour for getting positive results - fast. Download the worksheet: https://swiy.co/go-instant-ai Hosted on Acast. See acast.com/privacy for more information.
What's Your COI?
July 26, 2023 21:07 - 6 minutes - 13.7 MBWhen creating a plan, you calculate the return on investment, or ROI, for taking action. But unless you also calculate the cost of inaction, or COI, your plan lacks context. You must ask both; otherwise you make the decision with only half the information. Download the worksheet: https://swiy.co/go-whats-your-coi Hosted on Acast. See acast.com/privacy for more information.
Better Decisions, Faster
July 18, 2023 23:15 - 5 minutes - 5.48 MBIn a fast-paced world, we all need to make better decisions, faster. AI can help, but don't delegate all your responsibility to the machine! Instead, learn how to leverage AI for valuable insights and better analysis to streamline your decision-making process - while staying in control. Download the worksheet: https://swiy.co/go-better-decisions-with-ai Hosted on Acast. See acast.com/privacy for more information.
Your AI-Powered Team
July 11, 2023 23:44 - 8 minutes - 8.01 MBAI is a powerful tool, but only if you and your team use it responsibly, safely, ethically, and effectively. And it's evolving so fast you can't rely only on rules and policies - you need to trust your team members to exercise good judgement and use AI wisely. Download the worksheet: https://swiy.co/go-your-ai-powered-team Hosted on Acast. See acast.com/privacy for more information.
AI Meets CX
July 05, 2023 02:47 - 6 minutes - 5.62 MBOne of the most powerful uses of AI is to enhance your customer experience - in every step of the customer journey, from brand awareness to the buying experience and through to loyalty and creating lifetime value. Download the worksheet: https://swiy.co/go-ai-meets-cx Hosted on Acast. See acast.com/privacy for more information.
Work Smarter
June 27, 2023 22:20 - 5 minutes - 4.77 MBIn today's professional workplace, getting ahead means working smarter, not harder. That's where AI comes in. From chatbots that answer routine questions to intelligent scheduling software that optimises your workday, AI technology is transforming the way we work and boosting productivity. Download the worksheet: https://swiy.co/go-ai-productivity-boosters Hosted on Acast. See acast.com/privacy for more information.
Empower Your Change Champions
June 20, 2023 22:26 - 4 minutes - 4.02 MBAre you struggling to drive change in your team? Despite your best efforts, are some of your team members dragging their feet and resistant to change? Don't try to bring everybody on the journey! Instead, identify change champions and focus most of your resources on them. Download the worksheet: https://swiy.co/go-empower-change-champions Hosted on Acast. See acast.com/privacy for more information.
AI In The Wild
June 13, 2023 22:27 - 6 minutes - 5.55 MBAI is a double-edged sword. Explore four recent examples of people using AI, see their results, and reflect on what that could mean for you, your team, and your organisation - so you can make more informed decisions about using and leveraging AI. Do the self-assessment quiz: https://swiy.co/go-ai-in-the-wild Hosted on Acast. See acast.com/privacy for more information.
A Matter Of Trust
June 07, 2023 21:22 - 5 minutes - 4.98 MBYou've probably heard many arguments for and against people working from home - and they are usually about productivity, collaboration, innovation, or learning and mentoring opportunities. But the critical factor that makes this work is something else: Trust. Download the worksheet: https://swiy.co/go-a-matter-of-trust Hosted on Acast. See acast.com/privacy for more information.
Bring Them On The Journey
May 31, 2023 03:29 - 4 minutes - 3.83 MBAI and humans working together make a powerful team, but many people are concerned, stressed, and anxious about what AI will mean for their job, career, and future. How do you engage your people to work with AI rather than being afraid of it? Download the worksheet: https://swiy.co/go-bring-them-on-the-journey Hosted on Acast. See acast.com/privacy for more information.
The Dogs Are Loose
May 24, 2023 22:18 - 4 minutes - 4.53 MBEven after the disruption of a global pandemic, we're facing even more change and uncertainty in the future. Don't wish it away; become a better leader instead. Do the self-assessment quiz: https://swiy.co/go-the-dogs-are-loose Hosted on Acast. See acast.com/privacy for more information.
Innovation Accelerator: Keep Them On Track When The Going Gets Tough
May 16, 2023 21:27 - 7 minutes - 7.24 MBMany innovation projects or change initiatives fail because the task is so big and new that the journey isn't clear. So everybody is motivated and enthusiastic at the start, but it's difficult to keep that energy alive as things get tougher. Download the worksheet https://swiy.co/go-keep-them-on-track Hosted on Acast. See acast.com/privacy for more information.
Don't Wait for the Future: Disrupt Your Business Today
May 09, 2023 20:26 - 5 minutes - 4.77 MBWe often hear about small startup companies disrupting large, established market leaders. But what about companies that take the initative and disrupt themselves? There ARE such examples - even if they are harder to find - and they provide valuable lessons for all business leaders. Download the worksheet https://swiy.co/go-dont-wait-for-the-future Hosted on Acast. See acast.com/privacy for more information.
Beyond The Obvious: Future Thinking That Gives You A Competitive Edge
May 02, 2023 21:43 - 6 minutes - 14 MBWe can speculate about many, many things that might happen in the future, but not all of them are equally likely. So how do you narrow them down to the things that will matter most for you - and, just as importantly, how do you identify those which that will give you a competitive edge? Register for my virtual masterclass: https://swiy.co/go-beyond-the-obvious Hosted on Acast. See acast.com/privacy for more information.
Hype Or Hope: Discover Which Trends Are Actually Worth Your Attention
April 27, 2023 00:15 - 7 minutes - 16.7 MBIn today's fast-changing world, it's tough to stay on top of all the latest trends. There's always something new vying for our attention, but how do we know which trends are actually worth our time and which are just hype? Register for virtual masterclass https://swiy.co/go-hype-or-hope Hosted on Acast. See acast.com/privacy for more information.