First Name Basis - a TribalScale Podcast artwork

Digitally Transforming the Travel Industry with Alfredo Tan, CDO, WestJet Airlines

First Name Basis - a TribalScale Podcast

English - May 29, 2020 12:39 - 54 minutes - 49.9 MB - ★★★★★ - 19 ratings
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Previous Episode: Global Marketing Campaigns, Experiencing Cultures, and Making an International Impact with Swan Sit, Digital, Marketing & Strategy Expert
Next Episode: Design Thinking, Design Solutions, and Aesthetically Pleasing Pies - A Conversation with The TS Design Team

TribalScale CEO Sheetal Jaitly is joined by Alfredo Tan, CDO of WestJet Airlines. Besides talking about The Last Dance and where they're going to have dinner once restaurants open back up, we get the inside scoop on what Alfredo is working on with his remote digital team on advancing and enhancing WestJet's digital presence to better handle what comes next for air travel. And what does come next for traveling post-COVID? Alfredo has some ideas. From AI to contact tracing to early days working for Facebook to his ironic fear of flying, Alfredo and Sheetal have a conversation for the books.