Building a Financial Community with Vital Card Co-Founder and COO, Adam Spencer - Episode 26

Adam Spencer is the Co-Founder & COO of Vital a company bringing you a credit card that pays you to share and spend responsibly. He shares how the pandemic evolved the company's vision and how it serves everyone from the affluent to the underserved and underrepresented.

Three things in this episode that we dive into.

1️⃣ How Vital Card Pivoted during Covid

2️⃣ eCommerce with Vital Cash

3️⃣ Helping people Build a Path to Good Credit

Watch the full episode on YouTube Links:

Vital Card

Website: https://www.vitalcard.com/

Linkedin: https://www.linkedin.com/company/vitalcard

Facebook: https://www.facebook.com/vitalcreditcard

Instagram: https://www.instagram.com/vitalcreditcard/

Twitter: https://twitter.com/vitalcreditcard

TikTok : https://www.tiktok.com/@vitalcreditcard

Adam Spencer

LinkedIn: https://www.linkedin.com/in/adam-spencer-elev8withme

Time Stamps:

00:00 Building a Financial Community with Vital Card Co-Founder and COO, Adam Spencer - Episode 26

01:40 Intro

02:04 Reformed Banker Finds a Home in Fintech

04:48 Perspective on Delivering Fintech Solutions

07:49 How Vital Card Began

13:46 Evolving the Vision

14:51 The CAC Albatross

18:14 The COVID Pivot

21:02 Gaining Market Insights

25:18 The Vital Mission

25:47 Responsible Spending

26:17 Understanding Credit

31:27 Helping FinTech and Consumers

36:49 Huge Launch

37:30 Mobile Native Experience

38:05 Premium Cards for Everyone

40:42 What Color will you Choose?

42:54 Cash Card vs. Credit Card

44:57 eCommerce with Vital Cash

47:57 Rewarded for Social Sharing

50:04 Helping the Underserved and Underrepresented

50:50 Building a Path to Good Credit

Supporting Partners

Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.

Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com

This is a Production of Diamond D3, Media ABOUT:

Vital Card: At VITAL, we’re building more than a credit card. We’re building a financial community. By “community,” we don’t mean people who happen to live in the same neighborhood or shop at the same stores. We envision a community in the realest sense of the word: One where members lift each other up while expanding their own financial horizons and raising their credit scores. One where people aren’t discounted because they made a late payment or because they haven’t had a chance to build credit. In short: a community where better credit and the nicer things in life are within reach. On your phone. In your wallet. In your hands.

Adam Spencer: Adam serves as Co-Founder and COO of Vital Card. With a deeply rooted past of nearly 25 years of experience in Financial Services and Payments. Before Vital card, Adam enjoyed a highly rewarding and regarded path to success at both JP Morgan Chase, & BBVA. Adam served in Sr. Executive & Global Leadership positions spanning North America, Latin America, Turkey, and Spain.

Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing....

Adam Spencer is the Co-Founder & COO of Vital a company bringing you a credit card that pays you to share and spend responsibly. He shares how the pandemic evolved the company's vision and how it serves everyone from the affluent to the underserved and underrepresented.

Three things in this episode that we dive into.

1️⃣ How Vital Card Pivoted during Covid

2️⃣ eCommerce with Vital Cash

3️⃣ Helping people Build a Path to Good Credit

Watch the full episode on YouTube Links:

Vital Card

Website: https://www.vitalcard.com/

Linkedin: https://www.linkedin.com/company/vitalcard

Facebook: https://www.facebook.com/vitalcreditcard

Instagram: https://www.instagram.com/vitalcreditcard/

Twitter: https://twitter.com/vitalcreditcard

TikTok : https://www.tiktok.com/@vitalcreditcard

Adam Spencer

LinkedIn: https://www.linkedin.com/in/adam-spencer-elev8withme

Time Stamps:

00:00 Building a Financial Community with Vital Card Co-Founder and COO, Adam Spencer - Episode 26

01:40 Intro

02:04 Reformed Banker Finds a Home in Fintech

04:48 Perspective on Delivering Fintech Solutions

07:49 How Vital Card Began

13:46 Evolving the Vision

14:51 The CAC Albatross

18:14 The COVID Pivot

21:02 Gaining Market Insights

25:18 The Vital Mission

25:47 Responsible Spending

26:17 Understanding Credit

31:27 Helping FinTech and Consumers

36:49 Huge Launch

37:30 Mobile Native Experience

38:05 Premium Cards for Everyone

40:42 What Color will you Choose?

42:54 Cash Card vs. Credit Card

44:57 eCommerce with Vital Cash

47:57 Rewarded for Social Sharing

50:04 Helping the Underserved and Underrepresented

50:50 Building a Path to Good Credit

Supporting Partners

Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.

Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com

This is a Production of Diamond D3, Media ABOUT:

Vital Card: At VITAL, we’re building more than a credit card. We’re building a financial community. By “community,” we don’t mean people who happen to live in the same neighborhood or shop at the same stores. We envision a community in the realest sense of the word: One where members lift each other up while expanding their own financial horizons and raising their credit scores. One where people aren’t discounted because they made a late payment or because they haven’t had a chance to build credit. In short: a community where better credit and the nicer things in life are within reach. On your phone. In your wallet. In your hands.

Adam Spencer: Adam serves as Co-Founder and COO of Vital Card. With a deeply rooted past of nearly 25 years of experience in Financial Services and Payments. Before Vital card, Adam enjoyed a highly rewarding and regarded path to success at both JP Morgan Chase, & BBVA. Adam served in Sr. Executive & Global Leadership positions spanning North America, Latin America, Turkey, and Spain.

Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia. 

Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.

Diamond D3, Media: A media creation, management, and production company delivering engaging content globally.