James Angus: Rugby Player to Chief Customer Officer

With over twenty years of experience in financial services, James Angus has seen it all. Currently with Bluestone as their Chief Customer Officer, many will also recall him as the former Co-Head of Personal Banking Intermediaries at Macquarie. While at Macquarie, he was a key figure in rebuilding and positioning the Macquarie residential mortgage brand with brokers and driving book growth through that channel. However, not many knew that he wasn't always at Macquarie, and that he had a stint as a professional rugby player. In this Podcast, Dien speaks to James about his journey in finance, how he was part of the original Dream Team that made Macquarie a trusted brand to brokers, what he saw pre-GFC and how that landscape changed post-GFC. Taking on a new challenge as Chief Customer Officer of Bluestone, they chat about what opportunities he sees within the changing lending environment as Australia enters a recession.