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Blending consumer expectation with digital: The new secret recipe at KFC
Fightback: A business innovation podcast
English - October 27, 2020 07:00 - 25 minutes - 59.2 MB - ★★★★★ - 2 ratingsEntrepreneurship Business Technology innovation fightback technology transformation challenger start up brands strategy scale up disruption Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The fight for the future of agencies with Karen Blackett OBE
In this episode, Robin gets to chat with someone from her home town! Robin and Ira Dubinsky, Director of Innovation and Customer Experience at KFC, have a fun and very warm chat about food from home, where his inspiration comes from, the importance of a true founders story, what modern customer experience should be and how to start a movement to get poutine on the menu at KFCs in the UK.
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