326: Wayne Washington - Company Alignment: How to Bring Your Company's Strategy, Culture, and Operations Together
Fast Leader Show | Customer Experience Leadership
English - October 06, 2021 08:30 - 41 minutes - 33.2 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Misalignment is one of a company's biggest sicknesses. It constantly drags down results and reduces profitability. Instead of just accepting the symptoms of misalignment, you could have sustained results. All it takes is to align your company's strategy, culture, and operations.
The key to success is to change team mindsets, measure team outcomes, and monitor progress. That's all there is to it.
In this episode, Wayne Washington shares his experience on how your company can apply these changes and achieve proper alignment to reach strategic goals.