Fast Leader Show | Customer Experience Leadership artwork

323: Jim Kouzes - Five Exemplary Leadership Practices: How To Be an Exemplary Leader

Fast Leader Show | Customer Experience Leadership

English - June 30, 2021 08:30 - 47 minutes - 38.2 MB - ★★★★★ - 55 ratings
Careers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 322: Walt Rakowich - Transformative Influence: How to Build Trust and Lead Others in Today's Climates of Change
Next Episode: 324: Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?

What do effective leaders do when they’re at their personal best? Our guest today has done all the research, and he outlines five exemplary leadership practices that leaders display when they’re at their personal best:

Model the way Inspire a shared vision Challenge the process Enable others to act Encourage the heart

In this episode, Jim Kouzes sheds light on the five exemplary leadership practices and how leaders can use them to overcome the most difficult challenges.