290: Gregg Ward – Leadership is About Respect
Fast Leader Show | Customer Experience Leadership
English - August 12, 2020 09:12 - 44 minutes - 35.5 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 289: Alan Willett – Leading with Speed
Gregg Ward was working with a colleague who he became best buddies with. They would hang out, party, and spend time together, but after some performance slip-ups, Gregg (who was the leader of the organization) was put in a position where he needed to deal with the issues that his friend was having at work. Because their relationship was not based on respect, his colleague did not agree with his decision and things went ugly from there. From that mistake Gregg realized how important respect is between any relationship whether personal or professional.