217: Marcia Daszko: I was not familiar with any of those terms
Fast Leader Show | Customer Experience Leadership
English - March 20, 2019 08:30 - 36 minutes - 49.8 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 216: Rick Miller: All I did was apply the lessons my dad taught me
Next Episode: 218: Maryann Karinch: Cancer helped save my relationship
Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved. A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming's renowned 4-day seminars.