184: Jack Bergstrand: It was an over-my-dead-body conversation
Fast Leader Show | Customer Experience Leadership
English - August 01, 2018 08:30 - 34 minutes - 47 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 183: Art Coombs: You label you
Next Episode: 185: Connie Malamed: You have to want to give to them
Jack Bergstrand was a young executive at Coca-Cola working on changing the distribution network to gain efficiency and lower costs. But his plan negatively impacted manufacturing, which he was not in charge of. Jack had to go head-to-head to make headway.