178: Olga Mizrahi: I publicly thanked them for the negative review
Fast Leader Show | Customer Experience Leadership
English - June 20, 2018 08:30 - 32 minutes - 45.1 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 177: Eric Kish: They gave me 90 days to crash and burn
Next Episode: 179: Jeff Piersall: It cost me a tremendous journey
Olga Mizrahi knows that reviews are part of the gig economy and the future of work. So, after reading a negative review about her book she had three choices that we all can choose to take. After much contemplation, she decided to respond publicly in a way that’s surprising and bold.