172: Lori Bocklund: Life’s too short to live this way
Fast Leader Show | Customer Experience Leadership
English - May 09, 2018 08:30 - 34 minutes - 47.5 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Lori Bocklund and her husband lived in the Washington DC area during 9/11 and then the anthrax scare and the DC sniper. She was living in constant fear. Despite loving where they lived, they decided to move. But they didn’t know here they wanted to live. After finally figuring that out, she took an even bigger risk which paid off in her becoming one of the leading authorities on contact center technology.