168: Gabe Alves: This isn’t something that changes easily

Fast Leader Show | Customer Experience Leadership

English - April 11, 2018 08:30 - 32 minutes - 45 MB - ★★★★★ - 55 ratings
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Previous Episode: 167: Heather Younger: I think I found exactly this place

Next Episode: 169: Ian Golding: This is my reason for being

Gabe Alves was working on a project that was going to digitally transform the way a hundred-year-old company managed its workforce. After weeks of presenting, Gabe finally got approval. Just prior to going live a vital component didn’t arrive. That’s when Gabe learned an age-old lesson that saved the day.