145: Jeff McManus: I had to start thinking what they wanted
Fast Leader Show | Customer Experience Leadership
English - November 01, 2017 08:30 - 24 minutes - 33.1 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 144: Brian Biro: I’m no good because I’m never the best
Next Episode: 146: Steven Stein: I can fade out a bit
Jeff McManus started a new job in a new town and was trying to understand and learn everything. One night while driving home after his night class, Jeff wrecked his car after falling asleep at the wheel. In the hospital, he realized things needed to change. That’s when Jeff came to realize that he must totally shift his thinking. That’s when he enabled himself to move onward and upward faster.