132: Dianna Booher: I laid awake for two or three nights
Fast Leader Show | Customer Experience Leadership
English - August 02, 2017 08:30 - 29 minutes - 40.6 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 131: Diana Oreck: I was so obsessed with work
Next Episode: 133: Sophie Wade: I realized it was a flexibility issue
Dianna Booher found herself with only 10 days of cash flow. She made a huge investment in developing people and was now faced with making a decision to lay them off. She was able to avoid that decision and shares what she learned and how to prevent it from reoccurring.