097: Roberta O’Keith: I was in a dark place at my job
Fast Leader Show | Customer Experience Leadership
English - November 30, 2016 09:30 - 22 minutes - 30.9 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 096: Paul Larsen: I became very alone overnight
Next Episode: 098: Michael Teoh: I thought I could motivate my staff
Roberta O’Keith found a fellow co-worker on the floor, non-responsive and barely breathing. As the person responsible for handling employee complaints about work, she knew stress finally took her down. That was Roberta’s wake up call.