084: Brian Sullivan: They all had their political agendas
Fast Leader Show | Customer Experience Leadership
English - August 31, 2016 08:30 - 25 minutes - 35 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 083: Mike Wittenstein: I am by no means an actor
Next Episode: 085: Bob Tiede: I didn’t think my heart was wrong
Brian Sullivan worked for an organization that would bring together an executive committee to make decisions on business they wanted to pursue. Because of all of their political agendas, the system wasn’t serving the company or customers very well. That’s when Brian pioneered a more customer-centric approach to sales that helped them to win better deals and avoid pursuing the bad deals.