Winning in the next wave requires a willingness to challenge the status quo and an appetite for bold action. Our latest Agents of Change podcast delves into the impact of digitalization on the financial world and the three primary predictions that will act as catalysts for change and lead to the reframing of the consumer financial services industry. Join EY’s Roger Park and Nikhil Lele, EY Americas Financial Services Digital Transformation Leader, for an in-depth discussion of key findings from EY’s NextWave Consumer Financial Services research report.