Experiencing Data w/ Brian T. O’Neill - Data Products, Product Management, & UX Design artwork

Experiencing Data w/ Brian T. O’Neill - Data Products, Product Management, & UX Design

203 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 34 ratings

If you’re a leader tasked with generating business and org. value through ML/AI and analytics, you’ve probably struggled with low user adoption.

Making the tech gets easier, but getting users to use, and buyers to buy, remains difficult—but you’ve heard a ”data product” approach can help. Can it?

My name is Brian T. O’Neill, and on Experiencing Data—one of the top 2% of podcasts in the world—I offer you a consulting designer’s perspective on why creating ML and analytics outputs isn’t enough to create business and UX outcomes.

How can UX design and product management help you create innovative ML/AI and analytical data products?

What exactly are data products—and how can data product management help you increase user adoption of ML/analytics—so that stakeholders can finally see the business value of your data?

Every 2 weeks, I answer these questions via solo episodes and interviews with innovative chief data officers, data product management leaders, and top UX professionals.

Hashtag: #ExperiencingData.

PODCAST HOMEPAGE:
Get 1-page summaries, text transcripts, and join my Insights mailing list:
https://designingforanalytics.com/ed

ABOUT THE HOST, BRIAN T. O’NEILL:
https://designingforanalytics.com/bio/

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Episodes

144 - The Data Product Debate: Essential Tech or Excessive Effort? with Shashank Garg, CEO of Infocepts (Promoted Episode)

May 28, 2024 10:00 - 52 minutes - 72.3 MB

Welcome to another curated, Promoted Episode of Experiencing Data!  In episode 144, Shashank Garg, Co-Founder and CEO of Infocepts, joins me to explore whether all this discussion of data products out on the web actually has substance and is worth the perceived extra effort. Do we always need to take a product approach for ML and analytics initiatives? Shashank dives into how Infocepts approaches the creation of data solutions that are designed to be actionable within specific business work...

143 - The (5) Top Reasons AI/ML and Analytics SAAS Product Leaders Come to Me For UI/UX Design Help

May 14, 2024 19:15 - 50 minutes - 68.7 MB

Welcome back! In today's solo episode, I share the top five struggles that enterprise SAAS leaders have in the analytics/insight/decision support space that most frequently leads them to think they have a UI/UX design problem that has to be addressed. A lot of today's episode will talk about "slow creep," unaddressed design problems that gradually build up over time and begin to impact both UX and your revenue negatively. I will also share 20 UI and UX design problems I often see (even if cl...

142 - Live Webinar Recording: My UI/UX Design Audit of a New Podcast Analytics Service w/ Chris Hill (CEO, Humblepod)

April 30, 2024 17:30 - 50 minutes - 70 MB

Welcome to a special edition of Experiencing Data. This episode is the audio capture from a live Crowdcast video webinar I gave on April 26th, 2024 where I conducted a mini UI/UX design audit of a new podcast analytics service that Chris Hill, CEO of Humblepod, is working on to help podcast hosts grow their show. Humblepod is also the team-behind-the-scenes of Experiencing Data, and Chris had asked me to take a look at his new “Listener Lifecycle” tool to see if we could find ways to improve...

141 - How They’re Adopting a Producty Approach to Data Products at RBC with Duncan Milne

April 16, 2024 04:30 - 43 minutes - 60.2 MB

In this week's episode of Experiencing Data, I'm joined by Duncan Milne, a Director, Data Investment & Product Management at the Royal Bank of Canada (RBC). Today, Duncan (who is also a member of the DPLC) gives a preview of his upcoming webinar on April 24, 2024 entitled, “Is that Data Product Worth Building? Estimating Economic Value…Before You Build It!”  Duncan shares his experience of implementing a product mindset within RBC's Chief Data Office, and he explains some of the challenges, ...

140 - Why Data Visualization Alone Doesn’t Fix UI/UX Design Problems in Analytical Data Products with T from Data Rocks NZ

April 02, 2024 04:30 - 42 minutes - 58.7 MB

This week on Experiencing Data, I chat with a new kindred spirit! Recently, I connected with Thabata Romanowski—better known as "T from Data Rocks NZ"—to discuss her experience applying UX design principles to modern analytical data products and dashboards. T walks us through her experience working as a data analyst in the mining sector, sharing the journey of how these experiences laid the foundation for her transition to data visualization. Now, she specializes in transforming complex, ind...

140 - Why Data Visualization Alone Doesn’t Fix UI/UX Design Problems in Analytical Data Products with T from Data Rocks NZ

April 02, 2024 04:30 - 42 minutes - 58.7 MB

This week on Experiencing Data, I chat with a new kindred spirit! Recently, I connected with Thabata Romanowski—better known as "T from Data Rocks NZ"—to discuss her experience applying UX design principles to modern analytical data products and dashboards. T walks us through her experience working as a data analyst in the mining sector, sharing the journey of how these experiences laid the foundation for her transition to data visualization. Now, she specializes in transforming complex, ind...

139 - Monetizing SAAS Analytics and The Challenges of Designing a Successful Embedded BI Product (Promoted Episode)

March 19, 2024 14:18 - 51 minutes - 70.1 MB

This week on Experiencing Data, something new as promised at the beginning of the year. Today, I’m exploring the world of embedded analytics with Zalak Trivedi from Sigma Computing—and this is also the first approved Promoted Episode on the podcast. In today’s episode, Zalak shares his journey as the product lead for Sigma’s embedded analytics and reporting solution which seeks to accelerate and simplify the deployment of decision support dashboards to their SAAS companies’ customers. Right ...

138 - VC Spotlight: The Impact of AI on SAAS and Data/Developer Products in 2024 w/ Ellen Chisa of BoldStart Ventures

March 05, 2024 05:30 - 33 minutes - 45.4 MB

In this episode of Experiencing Data, I speak with Ellen Chisa, Partner at BoldStart Ventures, about what she’s seeing in the venture capital space around AI-driven products and companies—particularly with all the new GenAI capabilities that have emerged in the last year. Ellen and I first met when we were both engaged in travel tech startups in Boston over a decade ago, so it was great to get her current perspective being on the “other side” of products and companies working as a VC.  Ellen...

137 - Immature Data, Immature Clients: When Are Data Products the Right Approach? feat. Data Product Architect, Karen Meppen

February 20, 2024 05:30 - 44 minutes - 61.6 MB

This week, I'm chatting with Karen Meppen, a founding member of the Data Product Leadership Community and a Data Product Architect and Client Services Director at Hakkoda. Today, we're tackling the difficult topic of developing data products in situations where a product-oriented culture and data infrastructures may still be emerging or “at odds” with a human-centered approach. Karen brings extensive experience and a strong belief in how to effectively negotiate the early stages of data matu...

136 - Navigating the Politics of UX Research and Data Product Design with Caroline Zimmerman

February 06, 2024 05:30 - 44 minutes - 60.8 MB

This week I’m chatting with Caroline Zimmerman, Director of Data Products and Strategy at Profusion. Caroline shares her journey through the school of hard knocks that led to her discovery that incorporating more extensive UX research into the data product design process improves outcomes. We explore the complicated nature of discovering and building a better design process, how to engage end users so they actually make time for research, and why understanding how to navigate interdepartment...

135 - “No Time for That:” Enabling Effective Data Product UX Research in Product-Immature Organizations

January 23, 2024 05:30 - 52 minutes - 74.3 MB

This week, I’m chatting with Steve Portigal, who is the Principal of Portigal Consulting and the Author of Interviewing Users. We discuss the changes that prompted him to release a second version of his book 10 years after its initial release, and dive into the best practices that any team can implement to start unlocking the value of data product UX research. Steve explains that the key to making time for user research is knowing what business value you’re after, not simply having a list of...

134 - What Sanjeev Mohan Learned Co-Authoring “Data Products for Dummies”

January 09, 2024 05:30 - 46 minutes - 66 MB

In this episode, I’m chatting with former Gartner analyst Sanjeev Mohan who is the Co-Author of Data Products for Dummies. Throughout our conversation, Sanjeev shares his expertise on the evolution of data products, and what he’s seen as a result of implementing practices that prioritize solving for use cases and business value. Sanjeev also shares a new approach of structuring organizations to best implement ownership and accountability of data product outcomes. Sanjeev and I also explore t...

133 - New Experiencing Data Interviews Coming in January 2024

December 26, 2023 05:30 - 2 minutes - 4.33 MB

Today I am sharing some highlights for 2023 from the podcast, and also letting you all know I’ll be taking a break from the podcast for the rest of December, but I’ll be back with a new episode on January 9th, 2024. I’ve also got two links to share with you—details inside!   Transcript Greetings everyone - I’m taking a little break from Experiencing Data over December of 2023, but I’ll be back in January with more interviews and insights on leveraging UX design and product management to ...

132 - Leveraging Behavioral Science to Increase Data Product Adoption with Klara Lindner

December 12, 2023 05:30 - 42 minutes - 60.4 MB

In this conversation with Klara Lindner, Service Designer at diconium data, we explore how behavioral science and UX can be used to increase adoption of data products. Klara describes how she went from having a highly technical career as an electrical engineer and being the founder of a solar startup to her current role in service design for data products. Klara shares powerful insights into the value of user research and human-centered design, including one which stopped me in my tracks dur...

131 - 15 Ways to Increase User Adoption of Data Products (Without Handcuffs, Threats and Mandates) with Brian T. O’Neill

November 28, 2023 05:30 - 36 minutes - 51.6 MB

This week I’m covering Part 1 of the 15 Ways to Increase User Adoption of Data Products, which is based on an article I wrote for subscribers of my mailing list. Throughout this episode, I describe why focusing on empathy, outcomes, and user experience leads to not only better data products, but also better business outcomes. The focus of this episode is to show you that it’s completely possible to take a human-centered approach to data product development without mandating behavioral change...

130 - Nick Zervoudis on Data Product Management, UX Design Training and Overcoming Imposter Syndrome

November 14, 2023 05:30 - 48 minutes - 68.5 MB

Today I’m joined by Nick Zervoudis, Data Product Manager at CKDelta. As we dive into his career and background, Nick shares insights into his approach when it comes to developing both internal and external data products. Nick explains why he feels that a software engineering approach is the best way to develop a product that could have multiple applications, as well as the unique way his team is structured to best handle the needs of both internal and external customers. He also talks about ...

129 - Why We Stopped, Deleted 18 Months of ML Work, and Shifted to a Data Product Mindset at Coolblue

October 31, 2023 04:30 - 35 minutes - 49.7 MB

Today I’m joined by Marnix van de Stolpe, Product Owner at Coolblue in the area of data science. Throughout our conversation, Marnix shares the story of how he joined a data science team that was developing a solution that was too focused on the delivery of a data-science metric that was not on track to solve a clear customer problem. We discuss how Marnix came to the difficult decision to throw out 18 months of data science work, what it was like to switch to a human-centered, product appro...

128 - Data Products for Dummies and The Importance of Data Product Management with Vishal Singh of Starburst

October 17, 2023 04:30 - 53 minutes - 73.8 MB

Today I’m joined by Vishal Singh, Head of Data Products at Starburst and co-author of the newly published e-book, Data Products for Dummies. Throughout our conversation, Vishal explains how the variations in definitions for a data product actually led to the creation of the e-book, and we discuss the differences between our two definitions. Vishal gives a detailed description of how he believes Data Product Managers should be conducting their discovery and gathering feedback from end users, ...

127 - On the Road to Adopting a “Producty” Approach to Data Products at the UK’s Care Quality Commission with Jonathan Cairns-Terry

October 03, 2023 15:20 - 36 minutes - 51.5 MB

Today I’m joined by Jonathan Cairns-Terry, who is the Head of Insight Products at the Care Quality Commission. The Care Quality Commission is the the regulator for England for health and social care, and Jonathan recently joined their data team and is working to transform their approach to be more product-led and user-centric. Throughout our conversation, Jonathan shares valuable insights into what the first year of that type of shift looks like, and why it’s important to focus on outcomes, ...

126 - Designing a Product for Making Better Data Products with Anthony Deighton

September 19, 2023 17:10 - 47 minutes - 66.1 MB

Today I’m joined by Anthony Deighton, General Manager of Data Products at Tamr. Throughout our conversation, Anthony unpacks his definition of a data product and we discuss whether or not he feels that Tamr itself is actually a data product. Anthony shares his views on why it’s so critical to focus on solving for customer needs and not simply the newest and shiniest technology. We also discuss the challenges that come with building a product that’s designed to facilitate the creation of bett...

125 - Human-Centered XAI: Moving from Algorithms to Explainable ML UX with Microsoft Researcher Vera Liao

September 05, 2023 04:30 - 44 minutes - 61.9 MB

Today I’m joined by Vera Liao, Principal Researcher at Microsoft. Vera is a part of the FATE (Fairness, Accountability, Transparency, and Ethics of AI) group, and her research centers around the ethics, explainability, and interpretability of AI products. She is particularly focused on how designers design for explainability. Throughout our conversation, we focus on the importance of taking a human-centered approach to rendering model explainability within a UI, and why incorporating users d...

124 - The PiCAA Framework: My Method to Generate ML/AI Use Cases from a UX Perspective

August 22, 2023 04:30 - 21 minutes - 30.3 MB

In this episode, I give an overview of my PiCAA Framework, which is a framework I shared at my keynote talk for Netguru’s annual conference, Burning Minds. This framework helps with brainstorming machine learning use cases or reverse engineering them, starting with the tactic. Throughout the episode, I give context to the preliminary types of work and preparation you and your team would want to do before implementing PiCAA, as well as the process and potential pitfalls you may run into, and ...

123 - Learnings From the CDOIQ Symposium and How Data Product Definitions are Evolving with Brian T. O’Neill

August 08, 2023 04:30 - 27 minutes - 37.7 MB

Today I’m wrapping up my observations from the CDOIQ Symposium and sharing what’s new in the world of data. I was only able to attend a handful of sessions, but they were primarily ones tied to the topic of data products, which, of course, brings us to “What’s a data product?” During this episode, I cover some of what I’ve been hearing about the definition of this word, and I also share my revised v2 definition. I also walk through some of the questions that CDOs and fellow attendees were as...

122 - Listener Questions Answered: Conducting Effective Discovery for Data Products with Brian T. O’Neill

July 25, 2023 04:30 - 33 minutes - 46.5 MB

Today I’m answering a question that was submitted to the show by listener Will Angel, who asks how he can prioritize and scale effective discovery throughout the data product development process. Throughout this episode, I explain why discovery work is a process that should be taking place throughout the lifecycle of a project, rather than a defined period at the start of the project. I also emphasize the value of understanding the benefit users will see from the product as the main goal, an...

121 - How Sainsbury’s Head of Data Products for Analytics and ML Designs for User Adoption with Peter Everill

July 11, 2023 15:13 - 39 minutes - 54.6 MB

Today I’m chatting with Peter Everill, who is the Head of Data Products for Analytics and ML Designs at the UK grocery brand, Sainsbury’s. Peter is also a founding member of the Data Product Leadership Community. Peter shares insights on why his team spends so much time conducting discovery work with users, and how that leads to higher adoption and in turn, business value. Peter also gives us his in-depth definition of a data product, including the three components of a data product and the ...

120 - The Portfolio Mindset: Data Product Management and Design with Nadiem von Heydebrand (Part 2)

June 27, 2023 04:30 - 41 minutes - 57.2 MB

Today I’m continuing my conversation with Nadiem von Heydebrand, CEO of Mindfuel. In the conclusion of this special 2-part episode, Nadiem and I discuss the role of a Data Product Manager in depth. Nadiem reveals which fields data product managers are currently coming from, and how a new data product manager with a non-technical background can set themselves up for success in this new role. He also walks through his portfolio approach to data product management, and how to prioritize use cas...

119 - Skills vs. Roles: Data Product Management and Design with Nadiem von Heydebrand (Part 1)

June 13, 2023 04:30 - 37 minutes - 51.1 MB

The conversation with my next guest was going so deep and so well…it became a two part episode! Today I’m chatting with Nadiem von Heydebrand, CEO of Mindfuel. Nadiem’s career journey led him from data science to data product management, and in this first, we will focus on the skills of data product management (DPM), including design. In part 2, we jump more into Nadiem’s take on the role of the DPM. Nadiem gives actionable insights into the realities of data product management, from the cha...

118 - Attracting Talent and Landing a Role in Data Product Management with Kyle Winterbottom

May 30, 2023 04:30 - 49 minutes - 68.2 MB

Today I’m chatting with Kyle Winterbottom, who is the owner of Orbition Group and an advisor/recruiter for companies who are hiring top talent in the data industry. Kyle and I discuss whether the concept of data products has meaningful value to companies, or if it’s in a hype cycle of sorts. Kyle then shares his views on what sets the idea of data products apart from other trends, the well-paid opportunities he sees opening up for product leaders in the data industry, and why he feels being ...

117 - Phil Harvey, Co-Author of “Data: A Guide to Humans,” on the Non-Technical Skills Needed to Produce Valuable AI Solutions

May 16, 2023 04:30 - 39 minutes - 54.5 MB

Today I’m chatting with Phil Harvey, co-author of Data: A Guide to Humans and a technology professional with 23 years of experience working with AI and startups. In his book, Phil describes his philosophy of how empathy leads to more successful outcomes in data product development and the journey he took to arrive at this perspective. But what does empathy mean, and how do you measure its success? Brian and Phil dig into those questions, and Phil explains why he feels cognitive empathy is a ...

116 - 10 Reasons Your Customers Don’t Make Time for Your Data Product Initiatives + A Big Update on the Data Product Leadership Community (DPLC)

May 02, 2023 04:30 - 45 minutes - 63.3 MB

Do you ever find it hard to get the requirements, problems, or needs out of your customers, stakeholders, or users when creating a data product? This week I’m coming to you solo to share reasons your stakeholders, users, or customers may not be making time for your discovery efforts. I’ve outlined 10 reasons, and delve into those in the first part of this episode.    In part two, I am going to share a big update about the Data Product Leadership Community (DPLC) I’m hoping to launch in Jun...

115 - Applying a Product and UX-Driven Approach to Building Stuart’s Data Platform with Osian Jones

April 18, 2023 04:30 - 45 minutes - 62.5 MB

Today I’m chatting with Osian Jones, Head of Product for the Data Platform at Stuart. Osian describes how impact and ROI can be difficult metrics to measure in a data platform, and how the team at Stuart has sought to answer this challenge. He also reveals how user experience is intrinsically linked to adoption and the technical problems that data platforms seek to solve. Throughout our conversation, Osian shares a holistic overview of what it was like to design a data platform from scratch,...

114 - Designing Anti-Biasing and Explainability Tools for Data Scientists Creating ML Models with Josh Noble

April 04, 2023 04:30 - 42 minutes - 57.9 MB

Today I’m chatting with Josh Noble, Principal User Researcher at TruEra. TruEra is working to improve AI quality by developing products that help data scientists and machine learning engineers improve their AI/ML models by combatting things like bias and improving explainability. Throughout our conversation, Josh—who also used to work as a Design Lead at IDEO.org—explains the unique challenges and importance of doing design and user research, even for technical users such as data scientists....

113 - Turning the Weather into an Indispensable Data Product for Businesses with Cole Swain, VP Product at tomorrow.io

March 21, 2023 04:30 - 38 minutes - 53.5 MB

Today I’m chatting with Cole Swain, VP of Product at Tomorrow.io. Tomorrow.io is an untraditional weather company that creates data products to deliver relevant business insights to their customers. Together, Cole and I explore the challenges and opportunities that come with building an untraditional data product. Cole describes some of the practical strategies he’s developed for collecting and implementing qualitative data from customers, as well as why he feels rapport-building with users ...

112 - Solving for Common Pitfalls When Developing a Data Strategy featuring Samir Sharma, CEO of datazuum

March 07, 2023 05:30 - 35 minutes - 48.5 MB

Today I’m chatting with Samir Sharma, CEO of datazuum. Samir is passionate about developing data strategies that drive business outcomes, and shares valuable insights into how problem framing and research can be done effectively from both the data and business side. Samir also provides his definition of a data strategy, and why it can be complicated to uncover whose job it is to create one. Throughout the conversation, Samir and I uncover the value of including different perspectives when im...

112 - Solving for Common Pitfalls When Developing a Data Strategy featuring Samir Sharma, CEO of DataZuum

March 07, 2023 05:30 - 35 minutes - 48.5 MB

Today I’m chatting with Samir Sharma, CEO of DataZuum. Samir is passionate about developing data strategies that drive business outcomes, and shares valuable insights into how problem framing and research can be done effectively from both the data and business side. Samir also provides his definition of a data strategy, and why it can be complicated to uncover whose job it is to create one. Throughout the conversation, Samir and I uncover the value of including different perspectives when im...

111 - Designing and Monetizing Data Products Like a Startup with Yuval Gonczarowski

February 21, 2023 05:30 - 33 minutes - 45.7 MB

Today I’m chatting with Yuval Gonczarowski, Founder & CEO of the startup, Akooda. Yuval is a self-described “socially capable nerd” who has learned how to understand and meet the needs of his customers outside of a purely data-driven lens. Yuval describes how Akooda is able to solve a universal data challenge for leaders who don’t have complete visibility into how their teams are working, and also explains why it’s important that Akooda provide those data insights without bias. Yuval and I a...

110 - CDO Spotlight: The Value and Journey of Implementing a Data Product Mindset with Sebastian Klapdor of Vista

February 07, 2023 05:30 - 32 minutes - 45.2 MB

Today I’m chatting with Dr. Sebastian Klapdor, Chief Data Officer for Vista. Sebastian has developed and grown a successful Data Product Management team at Vista, and it all began with selling his vision to the rest of the executive leadership. In this episode, Sebastian explains what that process was like and what he learned. Sebastian shares valuable insights on how he implemented a data product orientation at Vista, what makes a good data product manager, and why technology usage isn’t th...

109 - The Role of Product Management and Design in Turning ML/AI into a Valuable Business with Bob Mason from Argon Ventures

January 24, 2023 05:35 - 32 minutes - 45 MB

Today I’m chatting with Bob Mason, Managing Partner at Argon Ventures. Bob is a VC who seeks out early-stage founders in the ML/AI space and helps them inform their go-to-market, product, and design strategies. In this episode, Bob reveals what he looks for in early-stage data and intelligence startups who are trying to leverage ML/AI. He goes on to explain why it’s important to identify what your strengths are and what you enjoy doing so you can surround yourself with the right team. Bob al...

108 - Google Cloud’s Bruno Aziza on What Makes a Good Customer-Obsessed Data Product Manager

January 10, 2023 05:30 - 50 minutes - 69.7 MB

Today I’m chatting with Bruno Aziza, Head of Data & Analytics at Google Cloud. Bruno leads a team of outbound product managers in charge of BigQuery, Dataproc, Dataflow and Looker and we dive deep on what Bruno looks for in terms of skills for these leaders. Bruno describes the three patterns of operational alignment he’s observed in data product management, as well as why he feels ownership and customer obsession are two of the most important qualities a good product manager can have. Bruno...

107 - Tom Davenport on Data Product Management and the Impact of a Product Orientation on Enterprise Data Science and ML Initiatives

December 27, 2022 05:30 - 42 minutes - 58.9 MB

Today I’m chatting with returning guest Tom Davenport, who is a Distinguished Professor at Babson College, a Visiting Professor at Oxford, a Research Fellow at MIT, and a Senior Advisor to Deloitte’s AI practice. He is also the author of three new books (!) on AI and in this episode, we’re discussing the role of product orientation in enterprise data science teams, the skills required, what he’s seeing in the wild in terms of teams adopting this approach, and the value it can create. Back in...

106 - Ideaflow: Applying the Practice of Design and Innovation to Internal Data Products w/ Jeremy Utley

December 13, 2022 05:30 - 44 minutes - 60.8 MB

Today I’m chatting with former-analyst-turned-design-educator Jeremy Utley of the Stanford d.school and co-author of Ideaflow. Jeremy reveals the psychology behind great innovation, and the importance of creating psychological safety for a team to generate what they may view as bad ideas. Jeremy speaks to the critical collision of unrelated frames of reference when problem-solving, as well as why creativity is actually more of a numbers game than awaiting that singular stroke of genius. List...

105 - Defining “Data Product” the Producty Way and the Non-technical Skills ML/AI Product Managers Need

November 29, 2022 05:30 - 41 minutes - 57.7 MB

Today I’m discussing something we’ve been talking about a lot on the podcast recently - the definition of a “data product.” While my definition is still a work in progress, I think it’s worth putting out into the world at this point to get more feedback. In addition to sharing my definition of data products (as defined the “producty way”), on today’s episode definition, I also discuss some of the non-technical skills that data product managers (DPMs) in the ML and AI space need if they want ...

104 - Surfacing the Unarticulated Needs of Users and Stakeholders through Effective Listening

November 15, 2022 05:30 - 44 minutes - 60.8 MB

Today I’m chatting with Indi Young, independent qualitative data scientist and author of Time to Listen. Indi explains how it is possible to gather and analyze qualitative data in a way that is meaningful to the desired future state of your users, and that learning how to listen and not just interview users is much like learning to ride a bicycle. Listen (!) to find out why pushing back is a necessary part of the design research process, how to build an internal sensor that allows you to tru...

103 - Helping Pediatric Cardiac Surgeons Make Better Decisions with ML featuring Eugenio Zuccarelli of MIT Media Lab

November 01, 2022 04:30 - 42 minutes - 58.5 MB

Today I’m chatting with Eugenio Zuccarelli, Research Scientist at MIT Media Lab and Manager of Data Science at CVS. Eugenio explains how he has created multiple algorithms designed to help shape decisions made in life or death situations, such as pediatric cardiac surgery and during the COVID-19 pandemic. Eugenio shared the lessons he’s learned on how to build trust in data when the stakes are life and death. Listen and learn how culture can affect adoption of decision support and ML tools, ...

102 - CDO Spotlight: The Non-Technical Roles Data Science and Analytics Teams Need to Drive Adoption of Data Products w/ Iván Herrero Bartolomé

October 18, 2022 04:30 - 35 minutes - 48.2 MB

Today I’m chatting with Iván Herrero Bartolomé, Chief Data Officer at Grupo Intercorp. Iván describes how he was prompted to write his new article in CDO Magazine, “CDOs, Let’s Get Out of Our Comfort Zone” as he recognized the importance of driving cultural change within organizations in order to optimize the use of data. Listen in to find out how Iván is leveraging the role of the analytics translator to drive this cultural shift, as well as the challenges and benefits he sees data leaders ...

101 - Insights on Framing IOT Solutions as Data Products and Lessons Learned from Katy Pusch

October 04, 2022 04:30 - 39 minutes - 53.9 MB

Today I’m chatting with Katy Pusch, Senior Director of Product and Integration for Cox2M. Katy describes the lessons she’s learned around making sure that the “juice is always worth the squeeze” for new users to adopt data solutions into their workflow. She also explains the methodologies she’d recommend to data & analytics professionals to ensure their IOT and data products are widely adopted. Listen in to find out why this former analyst turned data product leader feels it’s crucial to foc...

100 - Why Your Data, AI, Product & Business Strategies Must Work Together (and Digital Transformation is The Wrong Framing) with Vin Vashishta

September 20, 2022 10:00 - 45 minutes - 62.7 MB

Today I’m chatting with Vin Vashishta, Founder of V Squared. Vin believes that with methodical strategic planning, companies can prepare for continuous transformation by removing the silos that exist between leadership, data, AI, and product teams. How can these barriers be overcome, and what is the impact of doing so? Vin answers those questions and more, explaining why process disruption is necessary for long-term success and gives real-world examples of companies who are adopting these st...

099 - Don’t Boil the Ocean: How to Generate Business Value Early With Your Data Products with Jon Cooke, CTO of Dataception

September 06, 2022 04:30 - 48 minutes - 66.6 MB

Today I’m sitting down with Jon Cooke, founder and CTO of Dataception, to learn his definition of a data product and his views on generating business value with your data products. In our conversation, Jon explains his philosophy on data products and where design and UX fit in. We also review his conceptual model for data products (which he calls the data product pyramid), and discuss how together, these concepts allow teams to ship working solutions faster that actually produce value.    ...

098 - Why Emilie Schario Wants You to Run Your Data Team Like a Product Team

August 23, 2022 04:30 - 39 minutes - 54.6 MB

Today I’m chatting with Emilie Shario, a Data Strategist in Residence at Amplify Partners. Emilie thinks data teams should operate like product teams. But what led her to that conclusion, and how has she put the idea into practice? Emilie answers those questions and more, delving into what kind of pushback and hiccups someone can expect when switching from being data-driven to product-driven and sharing advice for data scientists and analytics leaders.   Highlights / Skip to:   Answering...

097 - Why Regions Bank’s CDAO, Manav Misra, Implemented a Product-Oriented Approach to Designing Data Products

August 09, 2022 04:30 - 35 minutes - 48.7 MB

Today, I chat with Manav Misra, Chief Data and Analytics Officer at Regions Bank. I begin by asking Manav what it was like to come in and implement a user-focused mentality at Regions, driven by his experience in the software industry. Manav details his approach, which included developing a new data product partner role and using effective communication to gradually gain trust and cooperation from all the players on his team.    Manav then talks about how, over time, he solidified a formal...

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