EP090: Principles, Videos, and Tissues!

Experience This!

English - February 25, 2020 08:00 - 30 minutes - 68.6 MB - ★★★★★ - 53 ratings
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Previous Episode: EP089: Promises, Packing, and Parking!

Next Episode: EP091: Dreaming, Managing, and Alexa-ing!

Learn about ten ways to put customer experience to work in your business, using video to explain yourself, and creative ways to take online communications into the real world.

Bite-Sized Delight From the Episode:
• Win Tomorrow's Customers Today - Blake Morgan shares ten things that will define the future customer in her new book "The Customer of the Future: 10 Guiding Principles For Winning Tomorrow's Business."
• Show Me What You're Saying - Tony Jones (Innovation Director at Signal TV) shares creative ways to use video to explain yourself to customers.
• Take the Online into The Real World - A thoughtful response to a sick birthday girl makes for an unexpected offline experience that creates a lifelong customer.

Are You Looking for Things We Referenced?

The Customer of the Future: 10 Guiding Principles For Winning Tomorrow's Business

Signal TV

Zogics

Puffs Tissues

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!