EP069: Emojis, Surveys, and Sodas!
Experience This!
English - May 21, 2019 07:00 - 30 minutes - 70 MB - ★★★★★ - 53 ratingsBusiness business customerexperience customerservice marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: EP068: Choosing, Perusing, and Browsing!
Next Episode: EP070: LEGO, Leverage, and Lobbies!
Learn how to identify customer sentiment using more than just words, why asking for feedback shouldn’t annoy customers, and how a new store operates without cashiers.
Bite-Sized Delight From the Episode:
• How to analyze emojis to determine customer sentiment.
• What types of questions you DON’T want to ask your customers.
• How Amazon’s Go Store in changing the convenience store experience.
Are You Looking for Things We Referenced?
• Amazon Go Store
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!