EP063: Prima Donnas, Penguins, and Pasta!
Experience This!
English - April 09, 2019 07:00 - 29 minutes - 27 MB - ★★★★★ - 53 ratingsBusiness business customerexperience customerservice marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: EP062: Responding, Rescheduling, and Recovering!
Next Episode: EP064: Robots, Acronyms, and iPhones!
Learn about using experience to attract new audiences, building natural tourist attractions, and an Italian meal to remember - in Australia?!
Bite-Sized Delight From the Episode:
• How to engage your audience early on to build long-term fans.
• How to design every aspect of your engagement to serve the product and the customer.
• How to design a business where the front line employees are as valuable to your reputation as your product or service.
Are You Looking for Things We Referenced?
• Phillips Island Nature Park
• The Penguin Parade
• Rosetta Ristorante
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!