EP049: The Banksy, The Employee, and The Birthday!
Experience This!
English - November 20, 2018 08:00 - 35 minutes - 32.9 MB - ★★★★★ - 53 ratingsBusiness business customerexperience customerservice marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: EP048: Navigating, Motivating, and Integrating!
Next Episode: EP050: Bankruptcy, Advocacy, and Currency!
Bite-Sized Delight From the Episode:
• What happens when the “experience” becomes the “product” we are selling to customers and the “product” is the “experience” they are buying.
• How brands that focus on creating a remarkable employee experience, end up getting a remarkable customer experience in the process.
• How to maximize analog experiences in a digital world.
Are You Looking for Things We Referenced?
• “Banksy's shredded Sotheby's art was a rebuke of empty consumerism from a master” – by Aja Romano, Vox
• It's All About CEX: the Essential Guide to Customer and Employee Experience - by Jason Bradshaw
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!