The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"
Experience Matters
English - March 21, 2023 13:45 - 26 minutes - 24.3 MBCareers Business Technology Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Bringing The Pieces Together: Tanya Thomas of Experian
Next Episode: The Growth Experience: Jonathan Shroyer of Arise
Join Rick DeLisi, a master of all things customer loyalty, as he explores the increasing role of digital channels in the overall customer experience. Create seamless interactions while guiding customers to the very best resolution path!