Experience Matters artwork

The Challenge of Frontline Engagement: Karin Hurt and David Dye

Experience Matters

English - July 27, 2020 18:56 - 37 minutes - 34.2 MB
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Previous Episode: The Challenge of Obtaining Customer Service Talent: Jerry Leisure, CEO of Officium Labs

Next Episode: The Challenge of Creating a Seamless Experience with Partners To Accelerate Results: Cristin Pierce

Karin Hurt and David Dye's new book, Courageous Cultures comes out on July 28th! https://www.amazon.com/Courageous-Cultures-Karin-Hurt/dp/1400219531