In today’s episode of #EventIcons, we fix our eyes on the future and talk about post-COVID events. But let’s not leap headlong into how things used to be. After all, we’ve all grown, learned, and changed so much in the past year. Now, it’s time to put all that knowledge to use! Virtual, hybrid, or in-person – it doesn’t matter what type of an event we are talking about – the fact of the matter is that the attendees’ priorities have dramatically shifted.


Before we even start considering the event tech side of things, for example, we have to go back to basics. The future of events is human-centric! Today’s event icon is the personable Megan Henshall, the global events account manager at Google who got into events because she was “really bad at sales”. She shares how she experienced the pivoting year of 2020 and explains how to adopt a human-centric mindset in events.