Tracy welcomes Dr. Michael Neal, Optometrist and CEO of Build My Team to explore the concept of talent certainty and its impact on building a successful team and operating a successful practice. 


Dr. Mike and his wife realized they were hiring their staff the wrong way, and it was costing them in terms of finances, time, energy and high stress levels. By prioritizing hiring the right people, their practice experienced financial growth, reduced headcount, increased patient care volumes, and significantly higher net income. Build My Team was born out of this realization, and now serves clients in over 40 states in various practice areas.


We discussed the three steps to hiring the right people: 


Finding suitable candidates
Assigning candidates appropriate roles
Empowering them to take charge 

The advantages of working with a service like Build My Team are innumerable, and include: 


Stress reduction
Taking back precious time
Offering providers and their teams the ability to focus on what’s most important to inside and outside of work

Traditional hiring methods are outdated, and the importance of assessing skills for a suitable position cannot be understated. 


If you have struggled with filling roles in your practice, this episode will help you see how you can do it differently, setting yourself and your team up for success.


Join us to learn how to hire the right way.


Dr. Neal’s Bio:


Dr. Neal is a practicing Optometrist alongside his wife, Dr. Amy Neal. Together they founded Lakeside Vision in picturesque Hawley, Pennsylvania. They are celebrating their 20th year of servicing Northeast Pennsylvania.


Downtime is spent with Amy, their two boys and two dogs. Both Drs. Neal have recently taken up running and even run when not being chased.


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