Energy Happy Hour: A customer acquisition & loyalty booster tool
Energy Stories
English - October 27, 2021 07:00 - 13 minutes - 9.37 MBTechnology Business Entrepreneurship energy management smart digital transformation insights analytics electricity home residential Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
The second episode features Franziska Kraft, Product Innovation Specialist at enviaM, the leading energy provider of eastern Germany. enviaM launched an Energy Happy Hour which turned out to be very popular with its consumers and paved the way for enviaM to explore automated demand response offerings.
In this episode you will learn:
➧ How enviaM approached its digitalization journey
➧ What is enviaM’s Energy Happy Hour offering
➧ What are enviaM’s customer reactions to the Happy Hour
➧ How a successful behavioral demand response offering can lead to automated demand response initiatives
Access detailed customer testimonials including consumption graphs and feedback directly from enviaM's customers. Check the case study here.
The host of Energy Stories is Elisavet Sergiadou, Senior Business Development Manager at NET2GRID.
Follow NET2GRID on LinkedIn, Twitter and Xing or drop us a line at [email protected]
Follow NET2GRID on LinkedIn and Twitter or drop us a line at [email protected].