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QMC EMS | Board & Collar

237 episodes - English - Latest episode: 2 months ago - ★★★★★ - 12 ratings

The EMS Board and Collar Podcast Series for EMS Professionals is sponsored by Quick Med Claims, a national leader in revenue cycle management. This uniquely developed pod-platform provides specialized programs for our listeners with thought-provoking presentations including EMS Keynote, 10Q30 EMS Leadership interviews and revival of the acclaimed EMS pod-magazine, Excuse My Medic with opinionated discussions, light-hearted moments and some great EMS “war” stories along the way.

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Episodes

Episode #194: Excuse My Medic (EM2) February 2024 Edition

February 17, 2024 15:20 - 56 minutes - 130 MB

Here we go again...Chuck, Ed, and Gary are back at it for another episode and a new year. Not sure why this lovely lady wants to do another session with us, but we've got Heather Harris, Executive Director of the Ambulance Association of Pennsylvania joining us a guest host. How did we coerce her to do another show with us?  Wow! Join us as we dive into a few topics worth listening to including, Yoga for First Responders discussion (yes, that was YOGA for First Responders!), Medicaid rate h...

Episode #193: Excuse My Medic (EM2) - 2023 Holiday Edition

December 18, 2023 20:30 - 44 minutes - 101 MB

Join, Chuck, Ed and Gary for another resounding edition of Excuse My Medic.  As per previous years, this is our Holiday edition but not without lots of talk on Ambulance Inflation, No Surprises and much more banter.  Join us as Chuck tries to baffle us with his Word of the Day and take a moment to reflect with the team as they celebrate yet, another year of EM2.  

Episode #192: Excuse My Medic (EM2) - The New Veterans Administration Ambulance Rule

November 16, 2023 19:49 - 44 minutes - 102 MB

Welcome to the November 2023 edition of Excuse My Medic (EM2). Amidst the opening banter, the team takes a serious look at the new Veterans Administration Rule that would harm our Veterans and the ambulance services they may require.   The EM2 Team takes a closer look with guests, Heather Sharar, Executive Director of the Ambulance Association of Pennsylvania and US Marine Corps Veteran, Adam Patterson.  Tune in and join Chuck, Gary, and Ed for a great session that will enlighten and keep ...

Episode #191: Tonight We Ride - The 2024 Ambulance Inflation Factor

November 10, 2023 11:46 - 13 minutes - 30.7 MB

Good news for 2024 on the Medicare front!  This episode focuses on the extension of the “add-on” payments and we break down the new Ambulance Inflation Factor, as well.  More money coming! Featuring Chuck Humphrey

Episode #190: Farewell Old Friend, We Hardly Knew Ye - The Demise of ET3

October 19, 2023 17:08 - 8 minutes - 18.9 MB

What a disappointing fail!  ET3 is terminal and dying.  The demonstration program ends at 23:59 hours n December 31st.  Listen in while Chuck expresses his displeasure with the loss of what was thought to be the promise of tomorrow’s reimbursement model! Presented by:  Chuck Humphrey

Episode #189: 10Q30 - Atrium Health Featuring Jonathan Collier, Vice President of Mobile Medicine

August 25, 2023 10:29 - 51 minutes - 117 MB

Please join Chuck and Gary for this enlightening and informative 10Q30 with Jonathan Collier, Vice President of Mobile Medicine for Atrium Health.  If you haven't taken in one of our 10Qs in the past, this episode is a don't miss.  Full disclosure here, we had such a great time speaking with Jonathan, that this episode exceeded the "30" in the 10Q.  Trust us, it's worth the listen to hear some of the great initiatives Jonathan and his elite team at Atrium Health are involved.  Jonathan is a ...

Episode #188: Be a Mr. Ford

August 10, 2023 17:24 - 8 minutes - 18.6 MB

As the sun begins to set on my EMS involvement of five decades, this episode of the QMC EMS Board & Collar is a reflection that will hopefully, give those who serve in this most worthy profession a chance to look back and be thankful for their contributions.  My father stated often, "You dance with who brought ya" and this episode will hopefully, motivate and inspire those that currently serve in this incredibly honorable field of emergency medical services as well as those who got you to th...

Episode #187: EMS Week 2023 - With Gratitude to the Dedicated

May 20, 2023 11:39 - 7 minutes - 17.9 MB

EMS Week has again rolled around for its 49th time.  Enacted by President Gerald Ford in 1974, we take time to pause, reflect and of course, thank those who are there for us in our worst hour.  The dedication and deep respect never goes unnoticed but is surely accentuated and loudly stated, during this week each year.   Take a moment to think about those who serve us and if you get the chance, say thanks.  Say thanks to them with your words, actions and legislation to support them.  This po...

Episode #186: Updates and Downdates - What’s Happening with Cost Data Collection and the No Surprises Act?

May 13, 2023 11:06 - 1 hour - 192 MB

So, unless your time of late has been stuck in something other than paying attention to two key issues affecting the EMS industry, you probably have heard about the CMS Cost Data Collection Survey and also the No Surprises Act which is negatively affecting the Air Medical Industry and who knows, this may be headed toward the ground side in the future as well. Get caught up on the latest from our panel of experts and keep abreast of key matters that can cause one to stir through the night.  ...

Sign on the Dotted Line Please....Obtaining Signatures in the Field: Are You Conforming?

February 17, 2023 11:35 - 13 minutes - 30.6 MB

We’re going to guess that you don’t have a 100% patient signature success rate like Chuck does (NOT!)  In this episode of the QMC EMS Board and Collar podcast, we talk about all things patient signature- best practices and the importance of procuring the signature in the field.  Join us for this informative discussion! Presented by:  Chuck Humphrey

Episode #185: Sign on the Dotted Line Please....Obtaining Signatures in the Field: Are You Conforming?

February 17, 2023 11:35 - 13 minutes - 30.6 MB

We’re going to guess that you don’t have a 100% patient signature success rate like Chuck does (NOT!)  In this episode of the QMC EMS Board and Collar podcast, we talk about all things patient signature- best practices and the importance of procuring the signature in the field.  Join us for this informative discussion! Presented by:  Chuck Humphrey

Episode #184: Holiday Gift from Congress....It’s Not A Red Ryder BB Gun but It’s Close... The Extenders ARE Extended

December 20, 2022 22:12 - 5 minutes - 11.9 MB

  Congress delivered the ambulance industry an early 2022 Christmas present when they passed an Omnibus package to extend the Extenders and put the brakes on PAYGO.  Download this important breaking news event right now!  Presenters:  Chuck Humphrey    

Episode #183: Excuse My Medic 2022 Holiday Edition

December 09, 2022 17:55 - 40 minutes - 92.1 MB

Welcome to the the Holiday edition of Excuse My Medic (EM2).  We blanket a few key topics today including the 2023 Ambulance Inflation Factor, CMS PAYGO and extending the extenders.  Along the way we share a few laughs and pay tribute to all those working this Holiday Season. Join in for some fun and informative conversation and a bit of fun ribbing that you will be sure to enjoy.  Happy 2022 Holidays from the EM2 team.     Your Hosts:  Chuck Humphrey, Ed Marasco and Gary Harvat

Episode #182: Show Me the Money

November 17, 2022 00:58 - 8 minutes - 19.3 MB

Mobile Integrated Health (MIH) is one of the greatest superheroes of the past few years.  Demanding times have put significant stress on the healthcare system across the US.  An area that was positively impacted and one proved to be a true asset to the community and treatment of patients was MIH.  Treatment of patients in their home continues to make a difference in healthcare today.  An exciting piece of this treatment is the opportunity to get reimbursed for these services.  Please join me...

Episode #181: Ambulance Inflation Factor...Good Vibrations or Just Another One-Hit Wonder?

November 09, 2022 19:32 - 11 minutes - 25.5 MB

CMS has announced an historic Ambulance Inflation Factor for 2023.  Will the largest Medicare payment adjustment in AIF history actually benefit us or will Congress rain on our parade?  We break it all down in this latest episode of the QMC EMS Board and Collar podcast. Featuring:  Chuck Humphrey

Episode #180: Can Someone Please Throw Us A Life Preserver...Pullllease?

September 22, 2022 11:52 - 9 minutes - 20.7 MB

  ALERT- Extend the Extenders!  Once again the ambulance industry has to beg to retain important Medicare dollars.  We talk about this and sound a call to action in this latest edition of the QMC EMS Board and Collar podcast.  Download this important episode right now!!    Presenters:  Chuck Humphrey    

Episode #179: Excuse My Medic (EM2) Salute to National EMS Week 2022

May 10, 2022 16:06 - 30 minutes - 69.6 MB

Welcome to an abbreviated edition of EM2.  With National EMS Week approaching May 15-21, 2022, Chuck and Gary wanted to take a moment and give thanks to those of you who serve and relate our deep appreciation for the work you do 52 weeks a year - not just this nationally-recognized week.  Download this episode and take a listen as Chuck and Gary deep-dive with much gratitude toward this most worthy profession. Your Hosts:  Chuck Humphrey and Gary Harvat

Episode #178: 10 Questions | 30 Minutes - Topton Community Ambulance, Topton, Pennsylvania

April 16, 2022 00:23 - 27 minutes - 63.9 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring Topton Community Ambulance from Topton, Pennsylvania.  Joining us is Chief of EMS, Mike Richards.  Chief Richards provided much insight into his organization and how it manages and responds to many of today's issues that affect EMS across our nation.  Jump in on this one and take a listen to Mike's thought-provoking responses to our questions.  It's a 10Q that is worthy of your listen, trust us. Your Host:  Gary Ha...

Episode #177: Excuse My Medic (April 14, 2022)

April 14, 2022 23:25 - 49 minutes - 114 MB

The team is back at it once again as we embark on a new edition of Excuse My Medic (EM2) for 2022.  The old guys are ready to go and bring you a great program filled with great information as well as some fun and light-hearted moments.  This episode includes Chuck, Ed and Gary engaging in some offbeat verbiage from the 60s and 70s along with news, information and of course, the treasured EMS Word of the Day.  Also, in this episode we have a guest joining us...I know, who would really want...

Episode #176: BAA BAA Black Sheep - The HIPAA Business Associates Agreement (BAA) Not Your Childhood Nursery Rhyme

March 30, 2022 02:41 - 7 minutes - 18.3 MB

  How long has it been since you’re reviewed your EMS agency’s HIPAA Business Associate Agreements?  Do you even know what a BAA is?  It’s time to blow off the dust on this important compliance subject.  Join our dusty old guy, Chuck Humphrey, in a discussion on the topic.  Bring along some Kleenex because you’re gonna sneeze!!    

Episode #175: Chug It - Prior Authorization for Repetitive Scheduled Non-Emergency Ambulance Transports with a PCS Chaser.

March 10, 2022 18:55 - 7 minutes - 16.2 MB

  The Medicare ground ambulance Prior Authorization process for Repetitive Scheduled Non-Emergency Ambulance Transports (RSNATs) is expanding to all states in the U.S.  But there is a bit of confusion regarding the required Physicians Certification Statement (PCS) and the Prior Authorization period that we’ll attempt to clear up in this edition of the EMS Board and Collar Podcast.  QMC Compliance Team members Rebecca Illig and Chuck Humphrey share their thoughts on the subject.    

Episode #174: This Ain’t Some Late Night Talk Show - Properly Managing Critical Conversations

February 18, 2022 14:02 - 7 minutes - 17.4 MB

  Everyone is so tense today.  The social climate we live in be it the pandemic, inflation, politics…you name it….it get’s to us and causes us to have some very critical conversations.  In this episode, we take a look at some practical ways that we all can manage those inevitable critical conversations.  Presenter:  Chuck Humphrey    

Episode #173: You Keep Repeating Yourself - Understanding the Pre-Auths Behind Repetitive Scheduled Non-Emergent Transports

February 04, 2022 19:19 - 9 minutes - 20.7 MB

  The expansion of the Medicare Fee-for-Service Prior Authorization for Repetitive Scheduled Non-Emergency Ambulance Transports (RSNATs) is happening right now!  Ambulance services in some expansion states are already experiencing the effects of this program.  In this podcast episode we explore where the expansion has already happened, where will it happen next and most importantly we provide insight into how your ambulance service can prepare for what’s coming next!  Presenter:  Chuck Hu...

Episode #172: Dance with Who Brought Ya’ - The Important Role of Mentors

February 02, 2022 13:10 - 7 minutes - 17.2 MB

Their importance is under-rated and they are needed in every profession of today's workforce.  Mentors serve as the key learning element for every job whether it's EMS, a beauty shop, welder's supply or car dealer.  Professional life without mentors would bring America's business world to a screeching halt.  Today, we explore the importance of mentors in emergency medical services and the key role they play in giving new personnel the tools they need to perform their role in the most trying ...

Episode #171: Excuse My Medic (December 17, 2021)

December 22, 2021 13:29 - 41 minutes - 94.7 MB

Welcome to the the Holiday edition of Excuse My Medic (EM2).  We blanket a few key topics today including an update on the No Surprises Act hot off the presses, additional information on managing Repetitive Scheduled Non-Emergent Transports and more.  Along the way we share a few laughs and pay tribute to all those working this Holiday Season. Join in for some informative conversation and some fun ribbing that you will be sure to enjoy.  Happy Holidays from the EM2 team.     Your Hosts:  C...

Episode #170: A Survivor‘s Story

December 15, 2021 18:56 - 28 minutes - 64.7 MB

  Join Chuck, Gary and Ed as we speak with Craig Partee, the 2021 Association of Air Medical Services Patient of the Year,  along with Nina D. from Mercy Flight Central in New York.  Join us as we discuss the fateful day when Craig had a barn roof collapse on top of him pinning him under wood, metal and debris for an extended period of time.  Craig and Nina will take you through the harrowing moments that followed and how Craig survived and recovered from the injuries he sustained in June ...

Episode #169: 10 Questions | 30 Minutes: Wolcott Volunteer Ambulance Association, Wolcott, CT

December 09, 2021 16:29 - 50 minutes - 116 MB

  We visit with the Leadership Team from Wolcott Volunteer Ambulance Association in Wolcott, CT.  Join us as we pose ten questions to them regarding their organization on topics that affect EMS across our nation.  Take a listen about their dedicated team, their community and their commitment to always providing top-notch emergency medical care over their decades of service. Join Gary and Chuck along with the Wolcott team of Chief Bill Barratt and Deputy Chiefs Peter Kaminsky and Andrew Al...

Episode #168: Wonder Why My Back Hurts?

December 02, 2021 12:00 - 8 minutes - 20 MB

  Take a quick, and somewhat light-hearted, look back with Gary as he recalls EMS life at a much different time.  Today's changing technology, advanced medical improvements and innovations in pre-hospital care have him remembering when resources were few. Overall, his look back leaves him with a better understanding as to why his back hurts today.  Presenter:  Gary Harvat    

Episode #167: Balloons, Unicorns and Rainbows - It‘s A Surprise Billing Legislation Update

November 17, 2021 00:43 - 1 hour - 141 MB

  Join Ed, Chuck and Gary with Ed doing the heavy-lifting on this update to the Surprise Billing Legislation. It's a very fluid situation that everyone in the ground and air EMS business needs to pay strict attention.  Tune in as we provide an overview and take questions from our audience.  Hear it, absorb it and folks, fair warning here...be ready for it.  This is an hour of your time well spent.  Download and be updated now.  Presenter:  Ed Marasco, Gary Harvat, Chuck Humphrey    

Episode #166: Excuse My Medic Pod Magazine (November 9, 2021)

November 09, 2021 21:41 - 51 minutes - 118 MB

Welcome to the November 2021 edition of Excuse My Medic (EM2).  We cover a few key items in our broadcast this day including short segments on Surprise Billing legislation, Repetitive Scheduled Non Emergency Ambulance Transports and more.  Tune in as we look back as to why the collective backs of these three old guys hurt as they do from our days in the street and join in as we pay tribute to medical advances and of course, our Veterans.  It's a great show.  Stop by and enjoy.     Your Hos...

Episode #165: Just in Time for Halloween...Are There Skeletons In Your OIG Exclusion List Closet?

October 27, 2021 20:27 - 7 minutes - 17.7 MB

  One person not properly vetted before hiring cost a whopping $371,000 in paybacks, recently, for a hospital system.  Could your ambulance service be paying back big dollars, next?  We sure hope not.  Learn more about this in this episode of the QMC EMS Board and Collar podcast.  Presenter:  Chuck Humphrey    

Episode #164: Hey Boss, Are We Really Getting a Raise?

October 27, 2021 13:16 - 10 minutes - 23.3 MB

  CMS has announced the Ambulance Inflation Factor (AIF) for 2022- the second highest percentage in the history of the AIF!  But, will government sequestration rain on our parade?  We will explore this topic further in this edition of the QMC EMS | Board & Collar.    Presenter:  Chuck Humphrey    

Episode #163: Nothing more than an Ambulance Driver...Why?

October 21, 2021 13:04 - 7 minutes - 16.4 MB

  Why is it that this profession has now existed for multiple decades and the public still refers to us as good ole "Ambulance Drivers?"  Is it really the public's fault, the media or could it be our fault - those of us who work in the EMS industry?  No, can't be, can't be our fault.  Well, may be it is and our charge is to do better. We will explore this topic further in this edition of the QMC EMS | Board & Collar.    Presenter:  Gary Harvat    

Episode #162: We Are?...Are We Not?

October 14, 2021 15:24 - 8 minutes - 18.5 MB

  Here we are in 2021 and EMS still remain, in some respect, just the folks who are "the ambulance drivers."  Has this title been one that we have self-invoked?  Some would argue that EMS will never be fully recognized with fire and police even after nearly 5 decades of providing a higher level of  care than what preceded us in the 1950s or 1960s.      In this episode of the QMC EMS Board & Collar podcast, we explore this topic and dissect if we are truly a profession.  While all of us wh...

Episode #161: 10 Questions | 30 Minutes Mitchell Fire Department, Mitchell, South Dakota

October 14, 2021 01:08 - 48 minutes - 111 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring Mitchell Fire Department from Mitchell, South Dakota  Joining us is Fire and EMS Chief, Marius Laursen.  The QMC guys had a great time speaking with Chief Laursen and he didn't disappoint with his knowledge, wit and uncanny ability to field some of our most offbeat questions.  This is a 10Q that is worthy of high marks.  Don't miss out, download this one today.  Your Host:  Gary Harvat and Chuck Humphrey

Episode #161: 10 Questions | 30 Minutes: Mitchell Fire Department, Mitchell, South Dakota

October 14, 2021 01:08 - 48 minutes - 111 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring Mitchell Fire Department from Mitchell, South Dakota  Joining us is Fire and EMS Chief, Marius Laursen.  The QMC guys had a great time speaking with Chief Laursen and he didn't disappoint with his knowledge, wit and uncanny ability to field some of our most offbeat questions.  This is a 10Q that is worthy of high marks.  Don't miss out, download this one today.  Your Host:  Gary Harvat and Chuck Humphrey

Episode #160: Take Me to Higher Ground - The Ongoing EMS Challenge of Transporting to a Higher Level of Care

August 17, 2021 16:02 - 9 minutes - 21 MB

  “Transported to a higher level of care.”  It’s a phrase EMS providers use often.  However, this little  phrase can cause your billing office some angst and headaches. Are you attune to documenting this in your electronic patient care report (ePCR)?  Have you covered all the necessary basis to support medical necessity...yes, no, maybe? In this episode of the QMC EMS Board & Collar podcast, QMC Compliance Team members Katie Harrison and Chuck Humphrey unpack how to properly document usin...

Episode #159: 10 Questions | 30 Minutes - Mercy Flight Central, Canandaigua, New York

August 11, 2021 22:58 - 48 minutes - 111 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring Mercy Flight Central based in Canandaigua, New York. Tune in as we pose our 10Qs to Mercy Flight Central's Jeff Bartkoski, President and CEO and Erin Reese, Program Director, on multiple topics relating to their unique 501(c3) flight program.  Mercy Flight Central was founded as a non-profit in 1992 to provide air medical services to New York State residents and beyond. Since its inception, the organization has ser...

Episode #158: Yet Another Piece of the Big HRSA CARES Act Puzzle Comes Together

June 15, 2021 13:28 - 7 minutes - 16.2 MB

  Late in the workday on Friday, June 11, 2021, the Health Resources and Services Administration (HRSA) released revised reporting requirements along with extended expenditure deadlines for the CARES Act Provider Relief Fund stimulus.  We offer a quick breakdown and alert you to the opening of the reporting portal on July 1st.  It's another piece of that big HRSA puzzle that you have to figure out - we'll help.  Take a listen...  Presenter:  Chuck Humphrey    

Episode #157: 10 Questions | 30 Minutes - Longwood Fire Company, Kennett Square, PA

June 09, 2021 20:18 - 34 minutes - 77.8 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring Longwood Fire Company from Kennett Square, Pennsylvania.  Joining us is Asst. Chief of EMS, Matt Eick.  Matt provides some interesting insight into how his department is remaining active and prosperous during these challenging times as we emerge from this pandemic.  Matt relates information on many different fronts including community outreach, retaining quality providers and more.  Join in for this 10Q episode as ...

Episode #156: The Matrix Called COVID - Ever Have That Feeling Where You're Unsure If You're Awake or Dreaming?

May 28, 2021 03:23 - 6 minutes - 15.8 MB

  Somehow the last 15 months has felt like we’ve been living the real-life version of the movie The Matrix.  We share our musings of this COVID-19 public health emergency and what we have learned so-far looking back into our fluid rear-view mirror.  What’s next?  Give a listen!  Presenter:  Chuck Humphrey    

Episode #155: Celebrating Our Profession - National EMS Week 2021

May 20, 2021 11:22 - 28 minutes - 65.3 MB

  EMS Week is a time to thank the EMS workforce for their service and sacrifices. It’s also serves as an opportunity for EMS raise public awareness about the role they play in their respective communities.  QMC extends their heartfelt thanks to those EMS providers who have dedicated themselves to serving those who are suddenly stricken ill or injured.  We convey our deepest thanks and gratitude through this short podcast.    Presenter:  Chuck Humphrey    

Episode #154: A TIP from our Friends at CMS - The CMS Treatment in Place (TIP) Waiver Figured Out

May 20, 2021 10:55 - 35 minutes - 82.2 MB

  A new waiver was issued by the Centers for Medicare and Medicaid Services (CMS) for ground ambulance services providing treatment in place as part of a COVID-19 protocol.  Under authority provided through the American Rescue Plan Act of 2021, the new policy waives any requirements that an ambulance service must include the transport of an individual to receive Medicare payment. Instead, Medicare payment will be made for ground ambulance services during the COVID-19 Public Health Emergen...

Episode #153: New Innovations In Prehospital Management of the Opioid Epidemic (Presented by Cooper University Health Care EMS)

May 18, 2021 17:43 - 52 minutes - 120 MB

  The opioid epidemic continues to be a considerable health crisis in the United States. Current evidence supports Medication for Opioid Use Disorder (MOUD) as the most effective treatment. Our friends at Cooper EMS in New Jersey created a new treatment paradigm, in partnership with Cooper University Health Care’s Addiction Medicine Department, utilizing front line paramedic units to administer buprenorphine post Naloxone administration and provide a next day appointment in an outpatient c...

Episode #152: Look for the Bare Necessities - The Certificate of Medical Necessity

May 13, 2021 11:11 - 28 minutes - 65.3 MB

  All non-emergency ambulance transports billed to Medicare, some Medicaid and commercial insurance programs require a supporting document that we have begun to call the Certificate of Medical Necessity.  In this episode of the QMC EMS Board and Collar podcast, we’ll help unravel the mystery that surrounds the two types of documents, the PCS and the N-PCS.  Plus, we’ll take some time to talk about the purpose of these documents and who must sign them pertaining to the reason surrounding th...

Episode #151: Excuse My Medic Pod Magazine (May 7, 2021)

May 08, 2021 01:10 - 48 minutes - 111 MB

Welcome to the May 2021 edition of Excuse My Medic (EM2).  We've got a great show with lots of laughs and great information to convey on topics affecting Emergency Medical Services across the country.  During this episode, we take a close look at the CMS Treatment in Place and we also have some laughs with the EMS lookback and of course, no show would be complete without some open banter and jabs between these three EMS dinosaurs.  Download this episode, hold onto the wheel and get ready fo...

Episode #150: 10 Questions | 30 Minutes: McGregor EMS - New Hampshire

April 28, 2021 17:26 - 31 minutes - 72.4 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring the McGregor EMS from Durham, New Hampshire. Tune in to hear how their leadership team is bringing innovation into their operation and a unique approach to community outreach. You will find their responses to each of our questions interesting and in many cases, thought-provoking as to how they function within their community as well as within a major a university setting.  We've got 3 great leaders from McGregor jo...

10 Questions | 30 Minutes: McGregor EMS - New Hampshire

April 28, 2021 17:26 - 31 minutes - 72.4 MB

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring the McGregor EMS from Durham, New Hampshire. Tune in to hear how their leadership team is bringing innovation into their operation and a unique approach to community outreach. You will find their responses to each of our questions interesting and in many cases, thought-provoking as to how they function within their community as well as within a major a university setting.  We've got 3 great leaders from McGregor jo...

Episode #149: For Amber Waves of Grain - The American Rescue Plan EMS Overview

March 17, 2021 20:00 - 58 minutes - 134 MB

  Last week, the United States Congress passed the American Rescue Plan legislation.  This $1.9 trillion package has some potential game-changing implications for the ambulance industry.  Check out what this legislation entails (or doesn't entail) and how it may affect your organization during the remaining days of the pandemic.    Presenter:  Chuck Humphrey and Gary Harvat      

Episode #148: Throw a Hot Towel On It - The 1135 Blanket Waiver

March 06, 2021 02:05 - 28 minutes - 65.3 MB

  What is an 1135 Waiver?  This COVID-19 Pandemic has dropped some interesting questions into our billing company lap.  In this episode, we talk about the philosophy behind one of the blanket waivers and provide some practical application steps that every billing office should take before moving forward.  Take a breath, pump the breaks and give a listen to this timely subject matter.  We're glad you're here.  Presenter:  Chuck Humphrey      

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