Season 4, Episode 31: Guest: Kristy Fercho: Exuding Leadership

Kristy is a dynamic senior-level executive recognized for her strong business acumen and for translating strategy into results. Some of Kristy’s key strengths include the ability to deliver results, effectively influence, and impact a wide range of audiences across organizational and cultural boundaries, facilitate teams through complex problem-solving to action, and create highly effective organizations with a collaborative leadership style. Kristy’s resume certainly speaks for itself with over eight years at Pepsi, almost sixteen years with Fannie Mae, then to Presidency at Flagstar Bank, and presently with Wells Fargo as the Head of Home Lending. As head of Home Lending, Kristy oversees one of the nation’s leading combined home lenders and servicers, funding one of every twelve loans and servicing one of every eight loans in the country. Kristy leads a team of more than 25,000 mortgage professionals in sales, operations, servicing, capital markets, portfolio management, related business, risk management, and supporting functions. Kristy is a force in our industry, and I am grateful to have had her as a guest on the show. 

Take notes because, as the title permits, this episode exudes leadership.