Ep 94: CONNECTION-Build Connections with Effective Communication featuring Nikki Rausch

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Ever wondered about the power of effective communication in building connections? Tune into our latest podcast episode, where sales coach and trainer Nikki Rausch shares insightful tips with host Melissa Leon on navigating silences, recognizing different communication styles, and more! To create impactful conversations, you need to listen, ask questions, and craft phrases as questions. 

Need to minimize the use of "I" statements in writing or end conversations gracefully? This episode has got you covered. Leave a positive impression with the right communication techniques. Dive in today.

In this episode, you will learn:

Communication is about talking with people, not at them, and involves asking questions and actively listening.Effective communication requires setting oneself up for success by considering how the message will be received.Tailoring communication style to the individual, such as allowing introverts more time to process and respond, can lead to better understanding and connection.Silence is an advanced skill in both life and sales, requiring the ability to give space to the other person.Use silence to allow internal processors to articulate their thoughts and avoid disrupting their thinking process.Minimize "I" statements in written communication and ask questions instead to engage readers effectively.In person, subtly touching the back of someone's elbow while shaking their hand is a cue to move on.

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