Conversations on the Creek artwork

Conversations on the Creek

68 episodes - English - Latest episode: about 1 month ago -

Hosted by Rob Savitsky and a rotating cadre of Duck Creek employees, Conversations on the Creek is the insurtech podcast series where we interview thought leaders about how the latest insurtech is transforming the P&C insurance industry. New episodes drop the second Tuesday of each month.

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Episodes

The Importance of Payments for Insurers with Bernhard Schneider of PwC

March 19, 2024 13:00 - 25 minutes - 46.2 MB

In today’s episode, Oliver Werneyer, VP of Product Strategy and Innovation at Duck Creek sits down with Bernhard Schneider of PwC to discuss the importance of payments for the insurance industry. Insurers are under immense pressure to reduce their costs, better meet customers’ expectations and innovate and grow their business. We explore how critical payments is to the overall insurance value chain, why insurers struggle to comprehend how much they are even spending on the payments capabilit...

The Importance of Payments for Insurers with Bernhard Schneider of PWC

March 19, 2024 13:00 - 25 minutes - 46.2 MB

In today’s episode, Oliver Werneyer, VP of Product Strategy and Innovation at Duck Creek sits down with Bernhard Schneider to discuss the importance of payments for the insurance industry. Insurers are under immense pressure to reduce their costs, better meet customers’ expectations and innovate and grow their business. We explore how critical payments is to the overall insurance value chain, why insurers struggle to comprehend how much they are even spending on the payments capabilities the...

Insurance Accelerators, MGAs, and AI, with David Gritz of Insurtech NY

February 22, 2024 21:31 - 37 minutes - 67.9 MB

In today’s episode, Rob Savitsky sits down with David Gritz, Founder and Managing Director of Insurtech NY to discuss the role of insurance startup accelerators in facilitating innovation, the evolving role of the MGA and carrier relationship, and the impact that AI is having to drive better business outcomes.   What role do accelerator programs play in helping insurers extend their innovation programs? Given the proliferation of MGAs (some of which are coming out of accelerators), how sho...

Millennial Perspectives: Forecasting the Insurance Landscape in '24 with Ema Roloff

January 24, 2024 10:00 - 40 minutes - 73.6 MB

In Duck Creek’s annual reflections and predictions on the Creek episode, hosts Rob Savitsky and Zach May sit down with fellow millennial, Ema Roloff of Roloff Consulting, to rewind the tape on 2023 and crystalize their visions for the evolving terrain of the insurance industry in 2024.   With older workers retiring in droves, what have carriers been doing to attract younger workers and what will they be doing in 2024? What impact have we seen thus far by generative AI and what impact will ...

Harnessing Data for Better Insurance Decisions with Sully McConnell of Snowflake

December 05, 2023 00:01 - 25 minutes - 46.7 MB

In today’s episode, Rob Savitsky sits down with special guest, Sully McConnell, Head of Insurance at Snowflake, as well as his colleague, Dan Katz, Senior Director of Product Management at Duck Creek to discuss the state of data strategy in insurance.   They kick off the conversation by having a lively discussion around why it is more important than ever for carriers to be thinking about their enterprise data strategy. From there, both Sully and Dan offer up their perspective on the compon...

Live from ITC Vegas ’23 – The Innovators Part 2

November 29, 2023 10:00 - 32 minutes - 59.2 MB

In this episode of Conversations on the Creek, host Rob Savitsky continues the conversation from Part 1 and takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have quick hitting discussions with several P&C innovators around the most pressing industry trends. Guests include Sabine VanderLinden (Co-Founder & CEO; Alchemy Crew); Tara Kelly (President & CEO; SPLICE Software); Joshua R. Hollander (CEO, North America; Horton International; Host, Insurtech Leadershi...

Live from ITC Vegas ’23 – The Innovators Part 1

November 20, 2023 10:00 - 43 minutes - 80.5 MB

In this episode of Conversations on the Creek, host Rob Savitsky takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have bite-sized discussions with several P&C innovators around the most pressing industry trends. Guests include Rose Hall (SVP, Head of Innovation, Americas; AXA XL); Ryan Lockwood (Senior Manager, Data Platform; Toyota - Connected Analytic Services); Stephanie Behnke (VP, Solutions and Consulting; Hi Marley); Tony Cañas (Co-Founder; Insurance N...

ITC Vegas 2023 Preview with Caribou Honig

October 10, 2023 09:00 - 26 minutes - 47.7 MB

On this episode of Conversations on the Creek, Rob Savitsky chats with Caribou Honig, Chairman and Co-founder at InsureTech Connect (ITC), and Partner at SemperVirens Venture Capital about why he started ITC, what attendees can expect at this year's event, as well as his predictions for what technologies will impact insurance in the future.  As a VC back in 2016, Caribou had been investing in the broader fintech space and was looking to begin investing more specifically in insurtech. The pr...

Digital Twins in Insurance with Sarat Varanasi of Cognizant

September 12, 2023 09:00 - 20 minutes - 37.2 MB

On this episode of Conversations on the Creek, Rob Savitsky chats with Sarat Varanasi, P&C Practice Leader at Cognizant about the concept of “digital twins” and how insurers are leveraging them across the insurance lifecycle. Digital twins are virtual representations of physical objects or processes. They are fed by real-time data leveraging technologies such as IoT sensors, telematics devices, and AI/ML solutions.  Rob kicks off the show by asking Sarat for his own definition of digital t...

Building Insurtech for a Warming Climate with Ben Zimmerman of Opterrix

August 08, 2023 09:00 - 20 minutes - 38.2 MB

On this episode of Conversations on the Creek, Rob Savitsky chats with Ben Zimmerman, Founder and CEO of Opterrix about the founding of his company, and his viewpoint on how climate change will impact extreme weather events and its implications to the insurance industry.  Incubated inside of the venture-build studio at American Family Insurance, now known as Tenney 110, Rob and Ben spend a fair amount of time on this episode talking about what that experience meant to him. Ben shares his th...

Live Episode! Reimagining Small Business Insurance with Matt Morgan of Argyle

July 11, 2023 13:17 - 21 minutes - 30.1 MB

Conversations on the Creek’s first-ever, live video podcast episode was recorded during the Duck Creek Formation ’23 conference!  In this episode, Rob Savitsky sits down with Matt Morgan, Co-Founder and COO of Argyle Insurance to discuss forming and running a new insurtech company targeting small and medium sized enterprises (SMEs) in Australia. The show kicks off with Matt discussing why he decided to start Argyle.  The conversation goes into why Matt believes brokers are so instrumental...

Welcoming Imburse Payments to the Duck Creek Family with Oliver Werneyer

June 27, 2023 09:00 - 18 minutes - 33.1 MB

On this episode of Conversations on the Creek, Rob Savitsky chats with Oliver Werneyer about the founding of Imburse, joining Duck Creek, and the importance of payments to the insurance industry.    Earlier in 2023, Oliver ""joined the flock"" upon Duck Creek's acquisition of Imburse. Imburse is a modern, SaaS platform that enables insures to quickly connect to the entire payments ecosystem. Through one single connection, insurers can access multiple payment technologies and providers from ar...

Demystifying Smoke from Wildfire Risk with Tim Greene of Verisk

June 13, 2023 09:00 - 29 minutes - 53.4 MB

On this episode of Conversations on the Creek, Zach May fills in as host to chat with Tim Greene of Verisk about wildfire risk and the role of smoke damage, and how advances in new data sources can help insurers better manage the risk.  The show kicks off with Tim recapping the past couple of years of wildfire trends. From there, they delve more specifically into the role of smoke damage, including its financial impact during claims. Tim also shares his thoughts on what homeowners can do t...

Optimizing the Auto Claims Experience with Tanner Sheehan of LexisNexis Risk Solutions

May 08, 2023 09:00 - 30 minutes - 56.2 MB

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Tanner Sheehan of LexisNexis Risk Solutions about optimizing the auto claims customer experience.   We kick off the show by asking Tanner about some of the key takeaways from his whitepaper on U.S. auto claims trends, which provides insights into consumers’ perception of the claims experience and the reasons why some consumers opt to switch or consider switching auto insurers while others do not.   Fr...

Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft

April 11, 2023 11:00 - 32 minutes - 59 MB

Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. Given Microsoft’s recent $10B USD investment in the company, Rob Savitsky and Scott Field sat down to chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.  We begin by talking about ChatGPT’s ability to have human-like conversations and why it can do so more effectively than the previous generations of bots. From...

How We Built Duck Creek with Andy Yohn

March 14, 2023 10:00 - 30 minutes - 56.6 MB

On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek. We start off by discussing the early days at the company, and how in the year 2000, Andy teamed up with co-founders Doug Roller, John Roller, Becky Roller, Kerrick Tweedy, Barry Tate, Ken Toler and high school graduate, Devon Clasby to build a low-code, rating engine that would forever change the way that...

The Future of Insurance Personalization with Bryan Falchuk

February 14, 2023 14:29 - 38 minutes - 34.9 MB

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalization.   As the President and CEO of the Property and Liability Resource Bureau (PLRB), and also an insurance & insurtech advisor and thought leader at insurance Evolution Partners, Bryan had lot to say on this topic!   We kick off the show by getting Bryan’s take on what “personalized customer experiences” means to him.   From there, we ask Bryan for h...

Embedded Insurance with Simon Torrance

January 10, 2023 14:00 - 33 minutes - 60.9 MB

On this episode of Conversations on the Creek, Rob Savitsky and Shreyas Chakravarthy Vasanthkumar sit down with Simon Torrance, an independent advisor, corporate venture builder, keynote speaker, and an investor at Embedded Finance & Super App Strategies and at MetaFlight, to chat about all things embedded insurance.   Projected to account for over $700B in Gross Written Premiums by 2030 in P&C and General Insurance (25% of the total market size), embedded insurance presents insurers with opp...

Accelerating Speed to Market for P&C Insurance Products with Martina Conlon of Aite-Novarica

December 13, 2022 14:00 - 14 minutes - 26.6 MB

On this episode of Conversations on the Creek, we’re happy to welcome this month's guest, Martina Conlon, Head of the Property & Casualty Insurance at Aite-Novarica. Martina has extensive experience in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina will share her insights with Duck Creek's Chris D'Souza...

2022 Reflections and Insurtech Spotlight

November 08, 2022 14:00 - 24 minutes - 45.2 MB

On this episode of Conversations on the Creek, Duck Creek's Rob Savitsky and Zach May reflect on themes spannings episodes from the past year, as well as spotlight several insurtech solution providers that we've collaborted with in 2022, which can extend and complement modern core systems. From digital customer service to personalized interactive videos to tools for managing and responding to CAT risk, listen in to get caught up on all things insurtech! Have topics that you’d like to learn m...

Leveraging Personalized Interactive Videos to Enhance Customer Experience with Chris Cummings of Precisely

October 11, 2022 13:00 - 24 minutes - 44.9 MB

Partner Podcast #21 | From online shopping to ordering a rideshare, today's consumers have become accustomed to receiving personalized, seamless experiences – and they expect similar experiences when dealing with their insurance company. One new tactic insurers are adopting is the development of personalized, interactive videos and deploying them across a number of use cases, such as during a claim to help guide and educate customers at a time when they are most in need. In this episode of th...

Distribution Channel Partnerships - Tales From a Broker

September 13, 2022 13:00 - 30 minutes - 55.6 MB

On this episode of Conversations on the Creek, we’re proud to welcome this month's guest, Pete Tessier, Vice President of Sales and Marketing at BSI Insurance and the Host and Producer of The Insurance Podcast. As the first broker to ever come on to our show, Pete shares his perspective on what he believes insurance carriers should be thinking about as they approach partnerships with their distribution channel. Listen as we dive in about the impact of technology on the broker channel and the ...

Tales from a Broker with Pete Tessier from BSI Insurance and The Insurance Podcast

September 13, 2022 13:00 - 30 minutes - 55.6 MB

On this episode of Conversations on the Creek, we’re proud to welcome this month's guest, Pete Tessier, Vice President of Sales and Marketing at BSI Insurance and the Host and Producer of The Insurance Podcast. As the first broker to ever come on to our show, Pete shares his perspective on what he believes insurance carriers should be thinking about as they approach partnerships with their distribution channel. Listen as we dive in about the impact of technology on the broker channel and the ...

Innovating and Building New Ventures with Dan Gumpright of Tenney 110 @ American Family Insurance

August 09, 2022 13:00 - 21 minutes - 39.6 MB

We love talking about innovation across the insurance industry - speaking with our ecosystem partners, customers, SIs and leading experts who are modernizing every aspect of insurance. In this latest podcast, we talk with Dan Gumpright, New Venture Lead at Tenney 110, the venture build studio at American Family Insurance, about incremental and disruptive innovation, the models that support both, failing fast and learning quickly to progress ideas, as well as outcomes and trends across the ins...

Breaking Down the Barriers Between Producers and Insurers with Mark Harrison of Ivans

July 12, 2022 13:00 - 14 minutes - 25.9 MB

Partner Podcast # 20 | Maximizing the productivity, brand loyalty and experience of agents, brokers, and other insurance intermediaries is easier said than done. In this episode of the Conversations on the Creek podcast series, Crystal Darling of Duck Creek chats with Mark Harrison of Ivans about what needs to happen in order to improve the ease of doing business between insurers and producers, the role of data exchanges in bridging the gap between core systems and agency management systems, ...

Managing Content in a Mobile World with Charlie Hanna of Hyland

June 14, 2022 13:00 - 6 minutes - 16 MB

Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek caught up with Charlie Hanna of Hyland at Duck Creek's Formation conference about the im...

The Adiona Insurtech Story -- Reimagining Motor Insurance with Telematics, AI and SaaS

May 10, 2022 13:00 - 29 minutes - 53.2 MB

Customer Podcast #1 | Duck Creek expands its podcast series in 2022 to highlight stories of customer vision and real-world experiences as they work with the insurance industry's leading cloud-based SaaS solution provider to remain agile, intelligent, and evergreen. We launch Duck Creek's first-ever customer podcast by highlighting a start-up insurtech. Adiona Insurance, whose motto is "fairness, transparency, and putting the customer first," is a start-up UK-based motor insurtech launching la...

The Adiona Insurtech Story -- Reimaging Motor Insurance with Telematics, AI and SaaS

May 10, 2022 13:00 - 29 minutes - 53.2 MB

Customer Podcast #1 | Duck Creek expands its podcast series in 2022 to highlight stories of customer vision and real-world experiences as they work with the insurance industry's leading cloud-based SaaS solution provider to remain agile, intelligent, and evergreen. We launch Duck Creek's first-ever customer podcast by highlighting a start-up insurtech. Adiona Insurance, whose motto is "fairness, transparency, and putting the customer first," is a start-up UK-based motor insurtech launching la...

Duck Creek’s Hatch-a-thon and the Importance of Innovation with Rajeshwar Jamwal of EY

April 26, 2022 13:00 - 14 minutes - 27.1 MB

Partner Podcast #18 | Duck Creek developers have been re-inventing the P&C insurance industry with innovative products and solutions for over 20 years. In an effort to foster innovation with their customers and partners, Duck Creek launched its first Hatch-a-thon at Formation '22. Developers from around the world showcased innovative ideas of what can be 'Made on Duck Creek!'   Ernst and Young sponsored our Hatch-a-thon because they truly believe in the power of innovation.They wanted to be a...

Digital Customer Service: Transforming Producer Experience on Their Screens with Rick DeLisi of Glia

April 12, 2022 13:00 - 12 minutes - 23.7 MB

Partner Podcast # 17 | Digital Customer Service (DCS) technology is enabling insurers to reinvent how insurance companies interact with and support their agents and policyholders in today's digital everything world. Recorded at Duck Creek's Formation '22 conference, in this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May sit down with Rick DeLisi of Glia to discuss major takeaways from DeLisi's latest book he co-authored entitled, Digital Customer S...

Leveraging AI in Subrogation with Jeff To of CCC Intelligent Solutions

March 29, 2022 13:00 - 8 minutes - 15.3 MB

Partner Podcast # 16 | The increase in unstructured data -- from adjuster notes to police reports -- coupled with the requirements to meet regulatory compliance creates ongoing challenges for claims teams as they seek to optimize their subgrogation and recovery processes. In this episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz from Duck Creek chat with Jeff To of CCC Intelligent Solutions about his take on the state of subrogation in P&C and how A...

Medical Record Retrieval in Bodily Injury Claims with Lauren Brown of Compex

February 08, 2022 14:00 - 13 minutes - 24.6 MB

With the severity of bodily injury claims severity on the rise, the need for medical information, and having it readily available earlier in the claims lifecycle is becoming all the more critical to insurers. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek sit down with Lauren Brown of Compex to discuss some of the key trends in bodily injury claims, the evolving relationship in how claims and legal teams are collaborating t...

Medical Record Retrieval in Claims with Lauren Brown of Compex

February 08, 2022 14:00 - 13 minutes - 24.6 MB

With the severity of bodily injury claims severity on the rise, the need for medical information, and having it readily available earlier in the claims lifecycle is becoming all the more critical to insurers. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek sit down with Lauren Brown of Compex to discuss some of the key trends in bodily injury claims, the evolving relationship in how claims and legal teams are collaborating t...

Happier Homes with George Hosfield of LexisNexis Risk Solutions

January 11, 2022 14:00 - 21 minutes - 39.5 MB

Both traditional as well as new data and advanced analytics sources in the home insurance space are providing insurers with greater opportunities to reduce risk and provide homeowners with better customer experiences. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May of Duck Creek sit down with George Hosfield of LexisNexis Risk Solutions to cover various topics in home insurance, including recent recent trends on the frequency, severity, and...

Aerial Imagery and Geospatial Analytics with Busy Cummings of CAPE Analytics

December 14, 2021 14:00 - 22 minutes - 41.9 MB

The rise of aerial imagery and AI / machine learning is providing insurers with new opportunities for improving the speed and accuracy for how they manage property risk. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May of Duck Creek chat with Busy Cummings of CAPE Analytics about the granularity of property attributes and the surrounding environment being collected via remote imagery and how advances in geospatial analytics are helping insurers improve...

Partner Podcast #12 | Reflections on the Creek

November 09, 2021 14:00 - 17 minutes - 32.3 MB

In the course of interviewing our insurtech partners from across the P&C insurance industry, we've covered a lot of topics thus far on the Partner Podcast segment of Conversations on the Creek. These topics have included discussions around the impact of telematics on personal auto, to how AI-powered predictive analytics is helping adjustors triage and process claims, to wildfire risk scores ability to inform underwriting decisions and much more. In this special episode, the co-hosts Rob and ...

Reflections on the Creek

November 09, 2021 14:00 - 17 minutes - 32.3 MB

In the course of interviewing our insurtech partners from across the P&C insurance industry, we've covered a lot of topics thus far on the Partner Podcast segment of Conversations on the Creek. These topics have included discussions around the impact of telematics on personal auto, to how AI-powered predictive analytics is helping adjustors triage and process claims, to wildfire risk scores ability to inform underwriting decisions and much more. In this special episode, the co-hosts Rob and ...

Pay-As-You-Go Billing in Workers‘ Comp

October 12, 2021 13:00 - 19 minutes - 36.5 MB

Today’s competitive soft workers’ compensation market, characterized by the strong underwriting performance among insurers and the lowering of rates in recent years, is leading to an environment where insurers must find new ways to differentiate themselves from the competition. In this episode partner podcast episode of the Conversations on the Creek partner podcast series, learn how the rise of pay-as-you-go billing is enabling workers' comp insurers to provide more convenient, flexible, an...

Partner Podcast #11 | Pay-As-You-Go Billing in Workers‘ Comp

October 12, 2021 13:00 - 19 minutes - 36.5 MB

Today’s competitive soft workers’ compensation market, characterized by the strong underwriting performance among insurers and the lowering of rates in recent years, is leading to an environment where insurers must find new ways to differentiate themselves from the competition. In this episode of the Conversations on the Creek partner podcast series, learn how the rise of pay-as-you-go billing is enabling workers' comp insurers to provide more convenient, flexible, and positive customer expe...

Partner Podcast #10 | Managing Wildfire Risk with Clark Woodward of RedZone

September 14, 2021 13:00 - 20 minutes - 36.9 MB

Between the earth's climate warming, exposure growth in the Wildland Urban Interface (WUI), and other factors, the loss potential of wildfires is growing. In this partner podcast series episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek chat with Clark Woodward of RedZone about the impact of climate change on wildfire risk, the Dixie Fire in California, and how wildfire risk scores and the drivers behind those scores are enabling insurers to make smarter ...

Managing Wildfire Risk with Clark Woodward of RedZone

September 14, 2021 13:00 - 20 minutes - 36.9 MB

Between the earth's climate warming, exposure growth in the Wildland Urban Interface (WUI), and other factors, the loss potential of wildfires is growing. In this partner podcast series episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek chat with Clark Woodward of RedZone about the impact of climate change on wildfire risk, the Dixie Fire in California, and how wildfire risk scores and the drivers behind those scores are enabling insurers to make smarter ...

Fighting Fraud with Jeroen Morrenhof of FRISS

September 09, 2021 20:39 - 21 minutes - 38.8 MB

Insurance claims fraud has and continues to be a major challenge the P&C industry faces – while the exact cost remains difficult to quantify, it has been estimated that fraud may be costing insurers in the US alone over $80 Billion USD per year. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of FRISS about some of the recent claims fraud schemes that insurers are experiencing, how AI-powered fraud detection ...

Partner Podcast #9 |Fighting Fraud with Jeroen Morrenhof of FRISS

September 09, 2021 20:39 - 21 minutes - 38.8 MB

Insurance claims fraud has and continues to be a major challenge the P&C industry faces – while the exact cost remains difficult to quantify, it has been estimated that fraud may be costing insurers in the US alone over $80 Billion USD per year. In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of FRISS about some of the recent claims fraud schemes that insurers are experiencing, how AI-powered fraud detection scores can help ...

Partner Podcast #8 | Communicating About CAT Events with Tara Kelly of SPLICE Software

September 09, 2021 20:38 - 17 minutes - 16 MB

With 30 named storms (including 11 landing falling storms in the continental US) and seven major hurricanes including Hurricane Laura, the 2020 Atlantic hurricane season shaped up to be a very busy one for insurers. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelly of SPLICE about what communication strategies and tactics worked well and what didn’t for insurers during the 2020 season, recap the current challenges insurers face wh...

Communicating About CAT Events with Tara Kelly of SPLICE Software

September 09, 2021 20:38 - 17 minutes - 16 MB

With 30 named storms (including 11 landing falling storms in the continental US) and seven major hurricanes including Hurricane Laura, the 2020 Atlantic hurricane season shaped up to be a very busy one for insurers. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelly of SPLICE about what communication strategies and tactics worked well and what didn’t for insurers during the 2020 season, recap the current challenges insurers face wh...

Reflections on a Year WFH with Jim Bramblet of Accenture

September 09, 2021 20:38 - 24 minutes - 22.8 MB

While the COVID-19 pandemic’s legacy on the nature of work remains to be seen, it’s clear that it has pushed organizations and workers across the P&C insurance industry to adopt new strategies and behaviors, some of which are likely to live on and become the new normal. In this partner podcast episode of Conversations on the Creek, Rob Savitsky chats with Jim Bramblet of Accenture about his experiences working from home, implementing SaaS core systems remotely, and sharing his perspective on...

Partner Podcast #7 | Reflections on a Year WFH with Jim Bramblet of Accenture

September 09, 2021 20:38 - 24 minutes - 22.8 MB

While the COVID-19 pandemic’s legacy on the nature of work remains to be seen, it’s clear that it has pushed organizations and workers across the P&C insurance industry to adopt new strategies and behaviors, some of which are likely to live on and become the new normal. In this episode of Conversations on the Creek, Rob Savitsky chats with Jim Bramblet of Accenture about his experiences working from home, implementing SaaS core systems remotely, and sharing his perspective on what the future...

AI-Powered Predictive Analytics‘ Impact on Claims with Stan Smith of Gradient AI

September 09, 2021 17:22 - 25 minutes - 23.5 MB

Tapping into artificial intelligence and machine learning to derive predictive analytics is paramount to the success of modern insurers. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about insurance data sources that AI-powered predictive analytics are trained on, the key uses in claims they are being used to solve, and the impact they are having on the role of the claims adjuster.

Partner Podcast #6 | AI-Powered Predictive Analytics‘ Impact on Claims with Stan Smith of Gradient AI

September 09, 2021 17:22 - 25 minutes - 23.5 MB

Tapping into artificial intelligence and machine learning to derive predictive analytics is paramount to the success of modern insurers. In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about insurance data sources that AI-powered predictive analytics are trained on, the key uses in claims they are being used to solve, and the impact they are having on the role of the claims adjuster.

Underwriting Small Commercial Property with Tracey Waller of ISO (Part 2)

September 09, 2021 17:21 - 16 minutes - 14.7 MB

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek continue the conversation with Tracey Waller from ISO, a Verisk business, beginning with a discussion on how a building’s system maintenance activities impact its risk. (Part 2)