On the Health Record
76 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 14 ratingsThe drchrono Medical Healthcare Podcast is a broadcast where you'll hear the drchrono team talk about the renaissance that is happening in healthcare.
There is a movement happening in healthcare, from medical APIs, health focused devices, phones, tablets, wearables, and software are happening all around us.
Learn from physicians, entrepreneurs and medical professionals. We talk about the state of Electronic Health Records (EHR) and more.
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Episodes
Episode 23: A Trip Down Memory Lane with Daniel Kivatinos
July 08, 2022 12:00 - 1 hour - 96.6 MBIn this episode of On the Health Record, we're excited to share a conversation we had a little while back with DrChrono co-founder and former COO, Daniel Kivatinos. We dive deep into a DrChrono retrospective from the origins with Daniel and his co-founder Michael through the acquisition of DrChrono by EverCommerce. You’ll learn more about how DrChrono evolved as a product and company through pivotal moments like launching the first ever EHR on iPad to adding on RCM services and more. D...
Episode 22: Conversation with Frances Glosson
June 24, 2022 12:00 - 39 minutes - 91.7 MBIn this episode of On the Health Record, we spoke with Frances Glosson, a healthcare veteran whose career spans from nursing assistant all the way to hospital administrator. She also happens to be Oleg's aunt! We've been looking forward to this episode for a long time. Aunt Franny has a unique understanding of what it takes to make a hospital function efficiently. We discuss her experience in optimizing operations at the hospitals she’s worked with, and she shares some insight into the wa...
Episode 21: Talking to Eron Villareal of Yuzu Labs
June 10, 2022 12:00 - 47 minutes - 64.6 MBThis episode of On the Health Record features Eron Villareal, the founder of Yuzu Labs and a former DrChrono developer. In this episode, we discuss Eron’s experience as one of the first developers to work on DrChrono after Daniel and Michael. He spins some classic startup stories of long work days that regularly bled into nights, all to build a platform powered by passion and Red Bull. He breaks down some early DrChrono milestones achieved during his time there as well. Since leaving D...
Episode 20: Conversation with DeepScribe Co-Founder, Akilesh Bapu
May 27, 2022 12:00 - 47 minutes - 109 MBThis episode of On the Health Record features discussions about how DeepScribe’s AI medical scribe system works and how the company has grown over the years to be used by over 500 organizations. They've also received $35m in funding. We then took a deep dive into Akilesh’s background from his time at Cal Berkeley to the inspiration for founding DeepScribe. Akilesh sheds some light on fascinating topics in tech like machine learning and how it can impact healthcare. Physician burnout is a ...
Episode 19: Discussion with DrChrono's Director of RCM, Tiffany Wells
February 25, 2022 12:00 - 38 minutes - 52.5 MBIn this episode of On the Health Record, we spoke with Tiffany Wells, DrChrono’s Director of Revenue Cycle Management. If you have ever wondered how the RCM process works, Tiffany breaks it down in the clearest terms possible. Find out the 6 key metrics every practice needs to track to understand the success of their RCM process. She also detailed her winding route to RCM, going from a prospective psychologist to discovering a passion for medical billing. She shared how the implementation ...
Episode 18: Holistic Medicine and Supplement Dispensing with Dr. Alex Keller
February 18, 2022 12:00 - 45 minutes - 62.6 MBIn this episode, we spoke with Dr. Alex Keller, the medical director at Fullscript. Dr. Keller graduated from the University of Ottawa with HBSc in Health Sciences and Psychology. We talked about naturopathic medicine as a more holistic, proactive approach to healthcare that aims to build a healthy foundation for patients. Then we dive into the Fullscript product and what it can do for practices looking to implement supplements into their treatment plans, and finally, we discuss the need...
Episode 17: Leadership and Development with Keegan Walden of Torch
January 28, 2022 12:00 - 49 minutes - 45.6 MBIn this episode, we sat down with Keegan Walden, the COO and co-founder of Torch. Torch is an integrated platform that helps leaders learn, develop, and manage their growing teams. Keegan’s winding journey began in Buffalo New York, ran through Yale, and really took off due to a chance meeting with a couple of coaches and mentors. Along the way, he even channeled his lifelong interests in humor and personal development into acquiring a PhD in clinical psychology. You’ll also learn about wh...
Episode 16: Conversation with DrChrono's VP of Product, Sean Ahrens
January 28, 2022 12:00 - 56 minutes - 77.9 MBThis episode features a conversation with DrChrono's VP of Product, Sean Ahrens. Sean is a start-up veteran, having gone through Y-Combinator twice; first with his MessageParty app and then with his first healthcare startup, Crohn-ology. Sean walks us through how those experiences led to his role as Head of Product at IBDPartners, and eventually DrChrono’s VP. We also discuss his experience doing remote work all the way back in 2014 through today, and he shares how remote work has evolved ...
Episode 15: Evolving Healthcare with Dr. Ali Sadrieh
January 28, 2022 12:00 - 1 hour - 95.3 MBOn this episode, we talk with long time DrChrono user and podiatrist, Dr. Ali Sadrieh, about his passion for the EHR space, Apple hardware, and how great tech can help raise the quality of patient care. We also discuss why he rejects the concept of technology "disrupting" healthcare and instead prefers to think of tech's role as fostering an iterative, evolving healthcare space. Dr. Sadrieh brings with him a bounty of thoughts and innovative ideas around healthcare, so sit back and enjoy the ...
Episode 14: Connecting with Heal co-founder, Nick Desai
June 11, 2021 12:00 - 54 minutes - 50.3 MBOn this episode, we talk with Nick Desai about how he and his wife Renee started Heal back in 2014 after an unnerving ER experience with their infant son. Nick, who has an engineering background, and Dr. Dua, a physician, saw the need for on-demand at-home care, and the rest is history. We talk about everything from the evolution of physician burnout to having an entrepreneurial spirit and the benefits of reading everything from Fox News to CNN.
Episode 13: Managing Practice Inventory at Light Speed with FlexScan
May 21, 2021 12:00 - 52 minutes - 48.5 MBThe Coronavirus pandemic has made managing your practice especially difficult for over a year now. As a provider, you want to get the simple things done effectively, so you can see your patients. That's where FlexScan comes in. Their inventory management solution automates the administrative tasks that are necessary but time consuming for your business. Join us alongside with Miles Bassin, as we break down the elegant solutions they've created to solve your inventory management needs.
Episode 12: Coaching for a Better Future with Eugene Borukhovich
March 19, 2021 12:00 - 46 minutes - 84.2 MBEugene Borukovich has seen many facets of the healthcare system, from heading up digital health at Bayer to founding NYC's Health 2.0 chapter. But his most recent journey as COO of YourCoach Health began after his wife underwent cancer treatment and started her own company to help health coaches manage their practice. Learn about the evolution of digital health from someone who's held important roles in big pharma, startups and caretaking as well.
Episode 11: Patient Outcome Management with Justin Saliman, MD and CEO
March 05, 2021 13:00 - 55 minutes - 101 MBIn this week's episode, we sit down with Dr. Justin Saliman, an orthopedic surgeon and founder and CEO of OutcomeMD, a platform that tracks and measures patient reported outcomes. As both a doctor and serial entrepreneur, he brings a wealth of knowledge to the world of healthcare technology. We start with his early years of building software programs as a kid and eventually find ourselves discussing the past, current and future states of value based care, among many other topics. The link ...
Episode 10: Talking with former DrChrono Developer, Nick Sweeting
February 19, 2021 18:00 - 1 hour - 112 MBWe speak with former DrChrono software engineer, Nick Sweeting, who is currently co-founder of the software consulting firm Monadical. But his unconventional journey to get where he is now involved working in China, Oregon, California and currently Colombia. We discuss the various industries he's worked in, advice for junior developers, his initial forays into being an entrepreneur and much more. Find results to DrChrono's Virtual Hackathon here: https://www.drchrono.com/hackathon/
Episode 9: Ryan Howard on Remote Patient Monitoring and building your company the right way
December 24, 2020 21:07 - 1 hour - 111 MBRyan Howard is currently the founding CEO at 100plus, a company specializing in Remote Patient Monitoring (RPM) services. He is also the former CEO and founder of Practice Fusion, a direct competitor to DrChrono for many years. The company was acquired by Allscripts in 2018. 2020 was a huge shift for healthcare in general, but specifically for RPM due to the recent changes in how providers are reimbursed for their RPM services. Tune in to this episode to learn more, and have a great holida...
Episode 8: DrChrono VP of Sales Marjon Harvey on Company Culture & Diversity in Tech
November 25, 2020 13:00 - 37 minutes - 69.5 MBThis Thanksgiving, we're thankful for our VP of Sales at DrChrono, Marjon Harvey. Before working her way up to a leadership role, Marjon was pursuing a doctorate in chemistry at Stanford. She talks about her recent award as a leader and woman in healthcare software (9:00), why prioritizing diversity is important in any business (17:00) and the crucial pivot towards telehealth (29:00).
Episode 7: Hearing from WorkRamp founder & CEO Ted Blosser
November 13, 2020 13:00 - 59 minutes - 108 MBWe are joined on this episode by Ted Blosser, CEO and founder of WorkRamp, Inc. WorkRamp's Learning Management System (LMS) lets users create and build training modules for team trainings and real-time collaboration. We discuss Ted's time as a student-athlete in college, his work experience prior to starting Workramp and some of his key takeaways as the CEO of a B2B SaaS startup. As always, you can email us at [email protected]. Thanks for listening.
Episode Six: Stress Monitoring Wearable Devices with Lief Therapeutics
October 02, 2020 12:00 - 57 minutes - 106 MBToday we speak with Rohan Dixit, founder and CEO of Lief Therapeutics, which is a stress monitoring wearable device company. We cover a range of topics, including how Rohan got his start and founded 2 companies, what stress is and how we can monitor it. To wrap up we talk about growth mindsets and wearables.
On the Health Record Episode Six: Stress Monitoring Wearable Devices with Lief Therapeutics
October 02, 2020 12:00 - 57 minutes - 106 MBToday we speak with Rohan Dixit, founder and CEO of Lief Therapeutics, which is a stress monitoring wearable device company. We cover a range of topics, including how Rohan got his start and founded 2 companies, what stress is and how we can monitor it. To wrap up we talk about growth mindsets and wearables.
On the Health Record Episode Five: Lauren Patrick from HealthMonix
September 25, 2020 12:00 - 54 minutes - 99.8 MBLauren Patrick is a computer scientist at heart. She also founded and runs HealthMonix, which helps practice groups leverage their data and analytics to improve quality of care scores and therefore increase reimbursements. We cover quality improvement, provider measures and leveraging feedback, among other things. Learn more about Lauren and check out their blog here: https://blog.healthmonix.com/author/lauren-patrick
Episode Five: Lauren Patrick from HealthMonix
September 25, 2020 12:00 - 54 minutes - 99.8 MBLauren Patrick is a computer scientist at heart. She also founded and runs HealthMonix, which helps practice groups leverage their data and analytics to improve quality of care scores and therefore increase reimbursements. We cover quality improvement, provider measures and leveraging feedback, among other things. Learn more about Lauren and check out their blog here: https://blog.healthmonix.com/author/lauren-patrick
On the Health Record Episode Four: Telehealth and Virtual Rooms with Curogram
September 18, 2020 12:00 - 1 hour - 136 MBMichael Hsu is in charge of Finance and Operations at Curogram. We're talking about how the company came to be, what their core business is like and how the industry has shifted due to Covid-19 (1:00). We'll also compare and contrast doctor-patient communication past and present (20:00) . Then we try a new segment called 'Doctors Corner' to approach communication from the doctor's perspective (40:00). To wrap up, we talk about the impact of recent changes and what healthcare delivery...
Episode Four: Telehealth and Virtual Rooms with Curogram
September 18, 2020 12:00 - 1 hour - 136 MBMichael Hsu is in charge of Finance and Operations at Curogram. We're talking about how the company came to be, what their core business is like and how the industry has shifted due to Covid-19 (1:00). We'll also compare and contrast doctor-patient communication past and present (20:00) . Then we try a new segment called 'Doctors Corner' to approach communication from the doctor's perspective (40:00). To wrap up, we talk about the impact of recent changes and what healthcare delivery...
Episode Three: The EHR Landscape with Aaron Gleave
September 11, 2020 12:00 - 51 minutes - 95.1 MBLearn about Electronic Health Records from the best. On this episode we speak with Aaron Gleave, a director at KLAS Research Group. We talked about how the current EHR market came to be and some of the challenges that exist in the space. Then we touch on some of the players in the market before going over strengths and weaknesses of DrChrono's product. At the end we went over some bigger picture topics, like Telehealth and the Pandemic. Special thanks to Dennis Yoo for producing the show a...
On the Health Record Episode Three: The EHR Landscape
September 11, 2020 12:00 - 51 minutes - 95.1 MBOn this episode we speak with Aaron Gleave, a director at KLAS Research Group. Topics include how the current EMR market came to be and some of the challenges that exist in the space. Then we touch on some of the players in the market before going over strengths and weaknesses of the DrChrono product. To finish we go over some big picture topics, Telehealth and the Pandemic. Special thanks to Dennis Yoo for producing the show and Daniel Kivatinos for executive producing. Thanks to our desi...
Episode Two: DrChrono's People with Lyndsay
September 04, 2020 12:00 - 53 minutes - 98.4 MBOn Episode 2 of On the Health Record, we are joined by Lyndsay Donhoff the Senior Director of People Operations at DrChrono. First up, we go over a few DrChrono milestones before talking about company culture and values. Then, we discuss startup hiring and what we look for in a potential candidate. If you have any questions or comments after you listen, send them to [email protected]. Special thanks to Dennis Yoo who produces the podcast and Daniel Kivatinos for executive producing. Semi ...
On the Health Record Episode 2: The People of DrChrono
September 04, 2020 12:00 - 53 minutes - 98.4 MBOn Episode 2 of On the Health Record, we are joined by Lyndsay Donhoff the Senior Director of People Operations at DrChrono. First up, we go over a few DrChrono milestones before talking about company culture and values. Then, we discuss startup hiring and what we look for in a potential candidate. If you have any questions or comments after you listen, send them to [email protected]. Special thanks to Dennis Yoo who produces the podcast and Daniel Kivatinos for executive producing. Semi ...
On the Health Record Episode Two: The People of DrChrono
September 04, 2020 12:00 - 53 minutes - 98.4 MBOn Episode 2 of On the Health Record, we are joined by Lyndsay Donhoff the Senior Director of People Operations at DrChrono. First up, we go over a few DrChrono milestones before talking about company culture and values. Then, we discuss startup hiring and what we look for in a potential candidate. If you have any questions or comments after you listen, send them to [email protected]. Special thanks to Dennis Yoo who produces the podcast and Daniel Kivatinos for executive producing. Semi ...
Episode One: Intro to DrChrono's Product with Axel Perez
August 28, 2020 12:00 - 43 minutes - 79.7 MBWe are back with a new episode! Today we start our 6-part series with an interview about the DrChrono product with Axel Perez, our VP of RCM & Operations. Special thanks to Semi Park who designed our new logo, Dennis Yoo for producing, Daniel Kivatinos for executive producing and of course myself (Oleg) for hosting and coming up with corny ways to name things. Enjoy!
On the Health Record Episode One - The Product of DrChrono
August 28, 2020 12:00 - 43 minutes - 79.7 MBWe are back with a new episode! Today we start our 6-part series with an interview about the DrChrono product with Axel Perez, our VP of RCM & Operations. Special thanks to Semi Park who designed our new logo, Dennis Yoo for producing, Daniel Kivatinos for executive producing and of course myself (Oleg) for hosting and coming up with corny ways to name things. Enjoy!
On the Health Record Episode One: The Product of DrChrono
August 28, 2020 12:00 - 43 minutes - 79.7 MBWe are back with a new episode! Today we start our 6-part series with an interview about the DrChrono product with Axel Perez, our VP of RCM & Operations. Special thanks to Semi Park who designed our new logo, Dennis Yoo for producing, Daniel Kivatinos for executive producing and of course myself (Oleg) for hosting and coming up with corny ways to name things. Enjoy!
Understanding Health Plans and CMS Reimbursements with ThoroughCare
December 13, 2019 22:03 - 52 minutes - 95.8 MBAfter a brief hiatus, the DrChrono Podcast is back to examine some of the health services provided by government programs such as Chronic Care Management, Annual Wellness Visits and others. These programs tie together catered health programs with proven success to reimbursements for doctors, by simply adhering to a plan and documenting the journey. Learn more about how ThoroughCare can help doctors earn more income by providing the same great services they already do by listening to this ep...
Strategic Brand Management with Podium
November 08, 2019 22:05 - 47 minutes - 86.8 MBThis week, Oleg talks with Mike Oliver from Podium about how to reach consumers in today’s digital age and strategically marketing your practice. Also discussed are online communities, managing your brand and how humans today are augmented by technology. If you enjoyed this episode, please leave a rating and review. The podcast is hosted by Oleg Koujikov and produced by Dennis Yoo and Daniel Kivatinos.
Automating Compliance with Health eFilings
October 25, 2019 19:52 - 43 minutes - 79.3 MBOn this episode, Oleg talks to Robert Hopton of Health eFilings. Their mission is to deliver cloud based software to assist doctors in their transition from volume to value based care models by leveraging the data in their DrChrono EHRs. Their solution enables clinicians to focus more on medicine and less on formatting documents. Enjoy this episode and subscribe to the show if you like what you’re hearing. Hosted by Oleg Koujikov. Produced by Dennis Yoo and Daniel Kivatinos.
Precision Medicine for Mental Health with GenoMind
October 11, 2019 17:39 - 38 minutes - 70.3 MBIt's Mental Health Awareness week. Oleg sits down with Dan Dowd from GenoMind to talk about how they are tackling the growing issue of mental health in the US. GenoMind is enabling doctors to tailor medications to their patients' genetic profiles. Learn about the current status of Mental Health (6:22), how treatments are changing (16:50) and some of the cost-benefit analysis of doing genetic tests (26:48). Hosted by Oleg Koujikov. Produced by Dennis Yoo and Daniel Kivatinos. Learn More A...
Building Digital Scribes with DeepScribe
September 27, 2019 17:11 - 44 minutes - 81.5 MBToday on the DrChrono Podcast, robots are coming for your jobs! We hear from DeepScribe Co-Founder and Chief Operating Officer Matthew Ko about how his product generates clinical notes from patient encounters with natural language processing. It’s a wonderful hardware/software solution which could save hours every day for providers. We talk about the origins of DeepScribe (5:30) how the natural language processing works (18:00) what artificial intelligence is today (25:00) and we finish up w...
Improve Patient Connections with Cliniconex
September 13, 2019 19:08 - 43 minutes - 79.7 MBJoin us this week as we speak with Darcy MacHale. Darcy joins the show from Cliniconex in Ottawa Ontario to talk about automating certain tasks involved in Quality of Care measurements. Their Health Quality Improvement software is designed to streamline pre and post-visit patient outreach with the end goal of improving response rates and patient outcomes. Please enjoy this episode and leave a rating or review if you like what you’re hearing! Produced by Dennis Yoo and Daniel Kivatinos. Hos...
Take a Breath, Collect Yourself
August 16, 2019 18:00 - 33 minutes - 60.9 MBThis week we are talking about Collections! Oleg sits down with Levon Brutyan from Collectly to talk about his billing collections solution. Topics include: modern communication, tracking data with technology, automation and software magic. Please enjoy this episode of the DrChrono Podcast and if you like what you hear, subscribe and leave a review for the show! Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 37: What's Updox?
July 26, 2019 17:34 - 49 minutes - 90.5 MBThe DrChrono Podcast is back with a new episode! Today we speak with one of our close partners, Updox. They provide HIPAA compliant communication and file sharing for medical practices on top of their DrChrono EHR. We touch on how the partnership has evolved over time and the importance of interoperability in healthcare. Please enjoy this episode of the DrChrono Podcast and like and subscribe if you like what you hear! Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 36: Business is Beaming
May 28, 2019 18:31 - 51 minutes - 93.9 MBToday we take our first step into the world of telemedicine. Ranga Jayawardena joins the podcast to speak about Beam Health, a new startup focused on telemedicine. We discuss the benefits of remote medical care in today’s modern landscape. Enjoy this episode of the DrChrono Podcast and if you like what you’re hearing, please rate us and subscribe! Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 35: Getting at the Heart of Innovation
April 26, 2019 20:11 - 52 minutes - 95.6 MBOn this episode, we hear from Russ Prize winner, Dr. Richard Schatz who was key in developing the first heart stent. This medical device is now used widely around the world to improve blood flow to the heart. We talk about medical school, research and the current state of medical EHRs in practice. Please enjoy, like and subscribe! Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 34: Growing Pains with Ryan Witt
March 08, 2019 23:02 - 46 minutes - 86 MBToday on the DrChrono podcast we are speaking with one of the earlier hires at DrChrono, Ryan Witt. We get to hear about his experience at the company and what it’s like working at a startup. Ryan shares some insights about how companies grow from smaller operations to large-scale organizations. Please enjoy this episode and if you like what you’re hearing rate us and subscribe! Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 33: The Power of Paperless
February 08, 2019 22:13 - 44 minutes - 81.4 MBOn this episode of the DrChrono podcast, Dr James Rieger joins to share his experience as a doctor who has been using DrChrono in his office for years. We discuss how this has impacted his office, from internal efficiency to patient feedback. We also get into the details of how DrChrono’s software has enabled Dr Rieger to be on top of the newest available tools in medicine, his favorite features and data privacy. Please enjoy this episode and if you like what you’re hearing, give us a rating...
Episode 32: Connecting with SolutionReach
January 26, 2019 01:13 - 35 minutes - 64.4 MBOn this episode of the DrChrono podcast we speak with Ron Hartley from SolutionReach. Ron shares his experience and philosophy on making connections. Topics include automated text reminders, push and pull interactions and some life advice. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 31: Jamming Out with Jamf
November 30, 2018 23:34 - 49 minutes - 90.3 MBOn this episode of the DrChrono podcast, we are joined by Veronica Batista and Adam Mahmud from Jamf, the mobile-device management solution of choice for businesses that use Apple devices. Join us as we discuss the benefits of MDM, such as scalability, organization and security for your business. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 30: Online Reputation Management with BirdEye
November 16, 2018 21:28 - 1 hour - 114 MBOn this episode, I speak with Sam Mallikarjunan about online reputation management and how healthcare patients have more choice when it comes to who will be treating them than ever before. We touch on consumerism in healthcare, medical practices as feedback systems and the power of voice online. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 29: 3D Modeling with Niall Johnston
October 29, 2018 17:47 - 58 minutes - 106 MBToday, we are speaking with Niall Johnston from 3D4Medical. Our conversation begins with how the next wave of medical professionals is being educated, and how 3D4Medical has been able to jump in a new innovative way of providing health education, in both educational and professional settings Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 28: Aneesh Chopra Joins the Conversation
October 18, 2018 05:00 - 42 minutes - 78.7 MBAneesh has a rich background in health and public policy, so our discussion begins with Meaningful Use standards, MACRA and MIPS. We also talk about hot topics for the modern day EHR, like what are FHIR standards and why this industry is unlike any other today. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 27: Matthew Holt from Health 2.0
September 14, 2018 23:01 - 1 hour - 138 MBOleg sits down with Matthew Holt who co-organizes the Health 2.0 conference. It takes place this year between September 16-18. Explore with us a range of topics that make healthcare challenging for innovators, burgeoning change as a result of technology innovations like automation, blockchain and more. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.
Episode 26: Luma Health Joins to Talk About the Modern Patient Journey
September 10, 2018 22:51 - 55 minutes - 63.1 MBDrChrono Parter Podcast Series: Luma Health is a comprehensive platform for creating a modern patient journey. Today, Ramesh Munnangi joins to discuss Luma’s Smart Waitlist, Referral Management and the Workflow Bot, showing how Luma Health is an effective approach to maximizing the number of patient follow-ups and patients served. Produced by Dennis Yoo and Daniel Kivatinos. Hosted by Oleg Koujikov.