DME Coach artwork

DME Coach

28 episodes - English - Latest episode: almost 3 years ago - ★★★★★ - 4 ratings

I stumbled into the medical supply field in 2004 literally learning how to do this by trial-and-error. Fifteen years, four new stores, three acquisitions of competitors, I lead a profitable rehab, respiratory, and DME company in Central Washington. I'm here to help you achieve the same.

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Episodes

New Pilot: Dysfunctions Of A Team

August 05, 2021 00:00 - 36 minutes - 49.7 MB

In today’s episode, Erik demos a pilot episode for a new podcast that he is starting with consultant Josh Shoemaker called ‘The Consultant and the Coach’. Please give it a listen and send us your feedback using this poll: https://docs.google.com/forms/d/1sB1b1hxfrEuqW8CjlWZyL_3AELHO6C6l7aSpT9fz3L0/prefill Feel free to reach out to either Erik or Josh at their email addresses: [email protected] [email protected] Check out their website: https://theconsultantandthecoach.com/

7. Building up your team using Character Structure, Part 2

January 14, 2021 00:00 - 30 minutes - 42.2 MB

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure. "People Fuel: Fill Your Tank for Life, Love, and Leadership" By John Townsend https://www.amazon.com/People-Fuel-Fill-Your-Leadership-ebook/dp/B07KDZZ7L9/ Connect with Sarah: [email protected] 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

6. Building up your team using Character Structure, Part 1

January 07, 2021 00:00 - 30 minutes - 41.8 MB

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure. Connect with Sarah: [email protected] 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

5. Dealing with resistance

September 25, 2020 00:00 - 20 minutes - 27.5 MB

In this session, Erik discusses the reality that resistance in your business will always be present and gives strategies to dealing with it. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

4. Contracting in the home healthcare world: the agonies of contracting

September 18, 2020 00:00 - 21 minutes - 29 MB

In this session, Erik gives practical advice on working through some of the tougher points of contracting for durable medical equipment providers. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

3. Contracting in the home healthcare world: delivery tickets, insurance companies, hospice

September 09, 2020 00:00 - 24 minutes - 33.8 MB

In this session, Erik discusses the basics of contracting for durable medical equipment providers. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

2. Why authenticity is critical to succeeding in home healthcare

September 02, 2020 00:00 - 16 minutes - 22.1 MB

In this session, Erik discusses the need for authenticity in the workplace; specifically, using authenticity in leading your organization. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

1. Three steps to leverage change and win in home healthcare

August 26, 2020 00:00 - 11 minutes - 15.8 MB

In this session, Erik discusses how change should be handled by a home healthcare organization. It is easy to get destabilized by change; Erik gives three ways to leverage change to your organization’s benefit. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

DME 17: Is This The Time To Expand Your DME/HME Business? Get Moving Or Get Left Behind

May 05, 2020 00:00 - 29 minutes - 41 MB

In this session, Erik discusses the possibilities that are currently available to those thinking of expanding their DME/HME business. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 16: Matt Hemingway: Olympic silver medalist on coaching yourself and the teams we lead

April 24, 2020 00:00 - 45 minutes - 62.3 MB

In this session, Erik interviews Olympic silver-medalist Matt Hemingway on coaching yourself and developing the teams we lead. Matt Hemingway LinkedIn: https://www.linkedin.com/in/matthemingway/ Jumping in the Olympics: https://youtu.be/az5AAQHreHI and https://youtu.be/TuP1yHbOHUY go to 6:45 on the video. Resources mentioned: Yammer: https://www.yammer.com/ 1Password: https://1password.com/ LastPass: https://www.lastpass.com/ Atext: https://www.trankynam.com/atext/ Jocko Willink Podc...

DME 15: Is This The Time To Start Your Own Retail Store?

April 17, 2020 00:00 - 33 minutes - 45.9 MB

In this session, Erik discusses the possibilities that are currently available to those who are thinking of starting their own DME stores. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 14: Leadership in Times of Adversity

April 10, 2020 00:00 - 25 minutes - 35.5 MB

In this session, Erik discusses the importance of good leadership during times of crisis and gives ideas on how to do this. Greg Brenneman https://www.ccmpcapital.com/team-posts/greg-brenneman/ “Right Away & All At Once, Five Steps To Transform Your Business and Enrich Your Life.” https://www.amazon.com/Right-Away-All-Once-Transform/dp/B01BKROKV6/ “Good to Great: Why Some Companies Make the Leap...And Others Don’t” https://www.amazon.com/Good-Great-Companies-Leap-Others/dp/B003VXI5MS/ Greg...

DME 13: Disaster Awaits If You Don't Have A Coach

April 03, 2020 00:00 - 34 minutes - 47.7 MB

In this session, Erik talks about why having a coach is vital to having success and avoiding fatal pitfalls that can blindside your business. The big four ideas from coaching were taken from Dr. Frederic Hudson’s book “The Handbook of Coaching.” Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 12: Interview with John Gallagher: Game-changing legislation for DMEPOS currently in Congress

March 26, 2020 00:00 - 25 minutes - 35.1 MB

In this session, Erik interviews VGM’s John Gallagher about the Coronovirus stimulus legislation making its way through Congress right now. The legislation was passed 3/25/2020 by the Senate and has now moved to the House of Representatives. John E. Gallagher is Vice President of Government Relations for the VGM Group, Inc. where he is responsible for advocating on behalf of VGM members/DME providers to Congress, the Administration, and federal agencies. Full text of the legislation availabl...

DME 11: Working Seamlessly with Your Vendor: Interview with Michelle Skimas

March 19, 2020 00:00 - 47 minutes - 65.1 MB

In this session, Erik interviews Michelle Skimas who is the National Director of Sales/Business Development for Western Medical. Connect with Michelle: https://www.westernmedicalinc.com/ (360) 718-2862 https://www.westernmedicalinc.com/account-set-up-and-credit-authorization Resources: https://www.healthgrades.com/ https://www.westernmedicalinc.com/expion360 https://www.westernmedicalinc.com/nuwave Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

Bonus: Coronavirus Thoughts

March 18, 2020 00:00 - 8 minutes - 11.1 MB

In this quick session, Erik goes over what he is doing with his DME company to navigate the coronavirus chaos. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 10: Is Your Leadership Style Out of Tune?

March 12, 2020 00:00 - 34 minutes - 47.1 MB

In this session, Erik discusses the need to be in-tune with your customers, team members, and team leaders. Book: “QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life” https://www.amazon.com/QBQ-Question-Behind-Practicing-Accountability/dp/0399152334/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 9: Investing Into Your ATPs: Interview With Quantum Rehab's Wade Lucas

March 05, 2020 00:00 - 45 minutes - 63 MB

In this session Erik interviews Wade Lucas, Clinical Education Manager for Quantum Rehab. They discuss how to maximize your relationship with your vendors, as well as how (and why) to build ATP training programs within your company. Wade Lucas PT, DPT, ATP/SME Clinical Education Manager Western US Quantum Rehab https://www.quantumrehab.com/ International Seating Symposium http://www.seatingsymposium.com/ MedTrade https://medtrade.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 8: Leveraging Internal Disagreements To Move Your Company Forward

February 27, 2020 00:00 - 40 minutes - 56 MB

In this session, Erik coaches on how to turn differences of opinion between members within your organization into growth individually and corporately. Resources mentioned in this episode: Book: "Why Are We Yelling: The Art of Productive Disagreement" https://www.amazon.com/Why-Are-Yelling-Productive-Disagreement-ebook/dp/B07P1MH869/ Steve Magness: Coach to pro runners & University of Houston Track. Lecturer at St Marys University Author: PEAK PERFORMANCE https://twitter.com/stevemagness ht...

DME 7: Interview with Miriam Lieber

February 19, 2020 00:00 - 37 minutes - 52.1 MB

In this session Erik interviews Miriam Lieber, president of Lieber Consulting. Miriam has over 20 years of experience in the field. During that time she has focused exclusively on home healthcare reimbursement and operations. She is also known for her practical advice. She creates efficient operational procedures to cope with complex regulatory changes. Her consultations and seminars focus on developing efficiencies in a cost cutting environment. Miriam has established herself as a consultant...

DME 6: Telling Your DME Story

February 12, 2020 00:00 - 26 minutes - 36.9 MB

In this session, Erik talks about telling your story as a DME provider, and the importance of helping your customers feel the difference that quality medical equipment can make in their lives. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

DME 5: The Other Side of HME News: Interview with Liz Beaulieu

January 30, 2020 00:00 - 37 minutes - 51.7 MB

In this session Erik interviews Elizabeth Beaulieu, editor of HME News. HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 providers. Connect with Liz: https://twitter.com/hmeliz 207-846-0600 http://www.hmenews.com/ [email protected] Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

4: Is A Billing Company A Good Idea For Your DME?

December 17, 2019 00:00 - 49 minutes - 68.2 MB

In this session of DME Coach, Coach Erik interviews Sarah Hanna, President of ECS Billing North about best billing practices and the current state of the DME industry. Contact Sarah: [email protected] 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Contact DMECoach: www.dmecoach.com/

DME 4: Is A Billing Company A Good Idea For Your DME?

December 16, 2019 00:00 - 49 minutes - 68.2 MB

In this session of DME Coach, Coach Erik interviews Sarah Hanna, President of ECS Billing North about best billing practices and the current state of the DME industry. Contact Sarah: [email protected] 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Contact DMECoach: www.dmecoach.com/

3: Should You Hire "Off - Site Team Members In DME?" - Do You Outsource?

November 14, 2019 00:00 - 42 minutes - 58.7 MB

In this session of DME Coach, Coach Erik coaches on using off-site team members, interviewing Todd with Tactical Back Office. http://www.thetbo.com/ https://www.dmecoach.com/

DME 3: Should You Hire "Off - Site Team Members In DME?" - Do You Outsource?

November 13, 2019 00:00 - 42 minutes - 58.7 MB

In this session of DME Coach, Coach Erik coaches on using off-site team members, interviewing Todd with Tactical Back Office. http://www.thetbo.com/ https://www.dmecoach.com/

DME 2: The Secret To Making Money Off Of Motorized Scooters - Good, Better, Best

November 03, 2019 00:00 - 31 minutes - 43.2 MB

In this second session of DME Coach, Coach Erik coaches you on the secret to making money on motorized scooters. https://www.dmecoach.com/

DME 1: Naked wheelchairs are bad, don't leave money on the table

October 22, 2019 00:00 - 31 minutes - 44.2 MB

In this first session of DME Coach, Coach Erik coaches you on how to not dispense a naked wheelchair. Increase your first month rental on wheelchairs by hundreds of dollars by doing these small things. https://www.dmecoach.com/

Twitter Mentions

@hmeliz 1 Episode
@vgmassociates 1 Episode
@miriamlieber 1 Episode
@stevemagness 1 Episode
@aahomecare 1 Episode