Today, we give you all the details about the opening and first month of the new laundromat we opened on December 2nd. We give you a run-down of the size of our space and what we could have done better with the mix of our machines. We talk about how we measure headcount through the total daily turns of the machines. We describe our promotions for month 1 and how we advertised. We then define a ‘turn’ as how many times per day each of your machines run a cycle of laundry, and explain why this is a useful statistic. We share that we had 93 5-star reviews on Google after our first month, and compare this to the other laundromats in the area. We then explain how we use the DexterLive app to track revenue. We then discuss the glitches in getting our laundromat started, and how we dealt with them, as well as the importance of hiring/training quality employees.

-Summary of Details Covered in This Episode 0:16
-Ideal Machine Mix; Measuring Headcount; Month 1 Revenue; Promotions 1:33
-Measuring Business Through Turns; 1st Month Google Reviews; Financial Plan 10:48
-Using DexterLive; Glitches in Month 1; Employees 20:19

“Listen, these guys are weeping; because some pros showed up and built a laundromat, and now we’re kicking their ass. And they deserve to have their ass kicked, because they’ve been in these places and they’re dirty, and they’re not maintained well, and the machines are down, and that means the guy that owns it is stuffing all the money in his pocket instead of keeping the machines updated, and keeping the place clean, and spending the money the way he should be.” 15:01