Trending Tech: Digital Transformation: It's critical, but not all serious artwork

Trending Tech: Digital Transformation: It's critical, but not all serious

46 episodes - English - Latest episode: 4 months ago -

We're going to have a look at what's in the digital transformation news.

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Episodes

Harnessing the power of IoT and AI - The age of Connectivity Twins

December 15, 2023 13:00 - 31 minutes - 21.4 MB

In this insightful episode of our technology-focused podcast, host Antony Savvas, International Technology Editor, delves into the evolving landscape of the Internet of Things (IoT) and Artificial Intelligence (AI) with industry expert Gabriel Salvate from BICS. They explore the concept of 'connectivity twins' and its pivotal role in efficient operations within various sectors. Gabriel sheds light on the integration of AI and data analytics in IoT, transforming mundane objects into smart, in...

The Future of IoT: Unpacking eSIM SGP.32 with Industry Experts

October 12, 2023 07:00 - 33 minutes - 23.4 MB

Join Antony Savvas and industry leaders Niall Strachan, Chief Commercial Officer from Pelion, and Steffen Sorrell, Chief of Research from Kaleido Intelligence, as they delve into the transformative impact of IoT eSIM SGP.32. Learn about this groundbreaking GSMA specification that is setting new standards for profile availability, interoperability, and security in eSIM devices. 

From local mastery to global expansion: The IoT journey with Singtel and Bridge Alliance

August 23, 2023 10:00 - 22 minutes - 15.5 MB

In this Trending Tech Podcast episode, Jim Morrish of Transforma Insights navigates the intricate landscape of IoT connectivity in Asia. Joined by Ignatius Lee from Singtel and Alan Yeo from Bridge Alliance, the trio delves into the challenges and potential of cellular IoT solutions in the region. From Smart Nation initiatives to vision of becoming a global connectivity gateway, the conversation offers a deep dive into the future of IoT in Asia and beyond.

The powerful combination of 5G, IoT, eSIM/iSIM and satellite-powered networks

July 31, 2023 13:00 - 32 minutes - 22.6 MB

Tech journalist, Antony Savvas, hosts Toby Grimshaw from IoT and eSIM specialists Kigen, to discuss the real-world impact of 5G, IoT and satellite connectivity when combined with advanced eSIM and iSIM products. Hear how the new 3GPP release 17 standard opens up exciting opportunities for device makers and service providers in various sectors. Explore the non-terrestrial networks and learn how they are set to revolutionise global communications. 

Navigating the Future with Nokia: Trending Tech Podcast Featuring Azfar Aslam

July 07, 2023 11:00 - 21 minutes - 15.1 MB

In this captivating conversation, we dive deep into the intersection of technology, security, and industrial solutions. Azfar, a notable figure in the tech industry, lends his expertise on the significance of the Internet of Things (IoT), the rise of the metaverse, and the importance of security in technology deployment. One of the standout topics of this episode is the critical role that IoT devices play in our lives and how they can potentially pose threats to wider internet security. Wit...

Industry battles to control IoT security risks

May 12, 2023 11:00 - 34 minutes - 23.6 MB

The risk of data breaches in the Internet of Things is growing fast and the costs are rising faster. In the latest Trending Tech podcast, host Jeremy Cowan asks Thales’s marketing director for Digital Identity and Security, Stephane Quetglas how the industry is responding. Spoiler: It’s fighting back hard! Plus Robin Duke-Woolley, CEO and founder of Beecham Research warns of the costs of lost industrial production, repair, litigation, and reputational damage. Sit back, listen and learn about...

AI takes over Trending Tech podcast on digital security

May 05, 2023 11:00 - 29 minutes - 20.1 MB

Host Jeremy Cowan puts his feet up as the Trending Tech podcast is taken over by ChatGPT. It’s all about Trust as Deepika Chauhan, chief product officer at DigiCert,  confronts the digital security challenges facing us all, and Jim Morrish, chief research officer at Transforma Insights, shares the inside scoop on rapidly rising cyber defence opportunities and revenues. Plus, find out what Taylor Swift and Queen Elizabeth II have in common.  

Fraud: Why are UK telcos so vulnerable and can they curb attacks on all of us?

April 17, 2023 19:00 - 38 minutes - 26.6 MB

The UK Parliament has confirmed the country is a global fraud hotspot, with attacks rising 25% since the start of Covid-19. We ask digital identity expert, Peter Ford of US-based iconectiv, how Britain’s telcos – who failed once already to address this – can help to curb this crimewave. And since 80% of fraud is cyber-enabled there are lessons for other countries, as the author of a new report, Teresa Cottam, chief analyst at Omnisperience tells Trending Tech podcast host, Jeremy Cowan. Plus...

Why did Semtech buy Sierra Wireless?

February 15, 2023 14:00 - 22 minutes - 15.7 MB

As we reported on IoT-Now.com, the US-based semiconductor, IoT systems and Cloud connectivity service provider, Semtech recently completed its acquisition of Sierra Wireless. To find out what lay behind the US$1.2 billion purchase of Canada’s specialist in cellular IoT and device-to-cloud IoT solutions, we sat down with Julie McGee, Semtech’s Senior Vice President, Chief Marketing Officer and Chief Environmental, Social and Governance (ESG) Officer.     By way of background, Julie joined Sem...

AI and the metaverse at MWC, plus Cowan hands Podcast mic to Morrish and Hatton

February 15, 2023 10:00 - 23 minutes - 15.9 MB

There’s a lot happening in digital communications this month with the GSMA’s annual Mobile World Congress event returning to Barcelona bigger, busier and healthier than it’s been for years. Jim Morrish, co-founder of analyst firm Transforma Insights tells IoT Now and VanillaPlus’s editorial director, Jeremy Cowan what to look out for at the world’s best tech show. Plus Jeremy gets ready for a busy retirement as an author, and hands over the Trending Tech Podcast mic to two enormous talents i...

Win-win for connected healthcare, as industrial IoT tests the use of ChatGPT

January 25, 2023 10:00 - 39 minutes - 27 MB

The Trending Tech Podcast returns to the topical issues of Connected Healthcare and IoT’s role in Industry. We hear from two experts, Jash Bansidhar and Michael Wernaert from Advantech, how automation is improving patient outcomes, including through robotic surgery’s greater accuracy, faster patient release dates and lower care costs. We ask how ‘co-created’ solutions on open source platforms can benefit hospitals and healthcare OEMs? And can OpenAI’s ChatGPT enable industry’s digital transf...

Podcast: iSIMs bring smaller, better, faster IoT and consumer devices

January 03, 2023 13:00 - 29 minutes - 20.5 MB

Catch the latest Trending Tech Podcast to hear how integrated SIM technologies will change Internet of Things and consumer communications, enabling smaller device footprints, greater system integration, higher performance, and increased memory capacity. To get the latest news, we talk to two Thales’ Digital Identity & Security experts, Stephane Quetglas and Laurent Leloup. And make sure you stay for the hilarious story of scammers scamming scammers, from Robin Duke-Woolley, CEO of Beecham Re...

Podcast: Sustainability is spelled I-o-T, argues Vodafone

November 18, 2022 14:00 - 36 minutes - 25 MB

There are many claimed benefits for the Internet of Things (IoT), and underpinning plenty of them is Environmental Sustainability. But are smart metering, remote monitoring, connected transport and waste management really building a sustainable future? Is it ‘greenwashing’ or are mobile networks genuinely enabling greener lives for everyone? In the latest Trending Tech podcast Eric Brenneis, CEO of Vodafone IoT, argues that promoting IoT-enabled services isn’t just good for his networks’ ima...

What the FUD? How disruptor telcos are beating Fear, Uncertainty and Doubt

October 27, 2022 20:00 - 44 minutes - 30.4 MB

The challenge for network operators is “massive” as we transition to 5G, says Rabih Dabboussi, chief revenue officer of Japan-based disruptor Rakuten Symphony. He hopes operators won’t miss the chance to disrupt their thinking, their operating model, and the way they look at revenues. Because for the first time in three decades, he says there’s an alternative to “the old legacy, standardised technology stack and equipment from typical vendors”. Francis Haysom of Appledore Research and Vanill...

Some rivals 'rain project money on fools' so recruit and plan for tech success

September 05, 2022 11:00 - 40 minutes - 27.7 MB

If a boom goes on too long, Elon Musk says you get a misallocation of capital, “it starts raining money on fools." True success depends on having the necessary skills to create innovative products, as Max Nirenberg, CEO of Commit USA tells Jeremy Cowan. IT consultant Peter Bowen shares a couple of horror stories with critical lessons for all of us planning digital transformations. And just as much of the world is heading into recession, Max tells Trending Tech Podcast how startups are still ...

DX and AI failures: How NOT to be a casualty

July 18, 2022 14:00 - 24 minutes - 16.8 MB

Between now and 2024 about 50% of all finance artificial intelligence (AI) projects are forecast to be delayed or cancelled. There’s no digital transformation (DX) playbook, so listen to the latest Trending Tech Podcast as experts Ash Finnegan of Conga and Perry Krug from Couchbase explain how the number of DX projects worldwide is rising fast yet far too many transformations have failed, been delayed or scaled back. It could be the most valuable 20 minutes you spend this year! Join Jeremy C...

Smart Metering: 3 companies join forces to speed transition to an open energy market

July 01, 2022 11:00 - 30 minutes - 20.8 MB

Smart Metering is back in the news in the latest Trending Tech Podcast. Jeremy Cowan talks to three senior execs from Kigen, Kore Wireless and Energy Web to hear what Smart Energy players are demanding in security, connectivity, and data control. The experts explain how smart energy is changing with the Internet of Things. And finally, the podcast learns how close collaboration with OEMs is expected to accelerate transformations in the energy and medical markets. 

Telco fraud spikes in Ukraine, while service providers fined in US and UK

June 10, 2022 11:00 - 25 minutes - 17.3 MB

Crime and Punishment: It's all kicking off in telecoms and IoT! As supporters try to keep Ukraine connected, experts see a huge rise in communications fraud. In the UK, administrators for failed CSP Phones4U allege some network operators colluded in its downfall – allegations they deny. Twitter can’t deny data breaches and coughs $150 million to US FCC. And Clearview AI is fined UK£7.5 million for illegally collecting facial images. Fraud expert, Kelvin Chaffer helps Trending Tech Podcast’s ...

You’ll never need to know a password again!

May 10, 2022 11:00 - 20 minutes - 13.9 MB

Worryingly, drivers of connected vehicles may not control their car, says Julia O’Toole, founder of security company MyCena. All the vehicles’ internet-facing communications are entry points to hijack your car or tamper with signals; it's a serious matter for the auto industry. Julia insists no one needs to know a password – ever. Plus the first factor in multi-factor authentication can be a weak, reused, phished, shared or stolen password – it has zero security. Fortunately, Jeremy Cowan he...

Why aren’t auto makers unleashing the full power of connected cars?

April 28, 2022 10:00 - 27 minutes - 19 MB

Car makers are developing next gen vehicle-to-route connections and even brain-to-vehicle links, and not just for navigation or entertainment. Soon emergency responders will know an accident layout and see occupants’ health data before they even arrive. As IoT Now’s Jeremy Cowan hears from Benoit Joly, CCO of connected vehicle data firm Wejo,his company is already helping US authorities evacuate roads in the path of hurricanes. So why are automotive OEMs still not unleashing the full power o...

Insider Threats and How to Beat them!

March 25, 2022 07:00 - 31 minutes - 21.8 MB

If you want advice on how to protect your organisation from Insider Threats go to the top as we did. In the latest Trending Tech Podcast, Eric Chilton, retired Special Agent in Charge of the USA’s Defense Counterintelligence & Security Agency outlines the key threats. And Ed Finegold, Chicago-based Tech Author & Analyst, discusses new research showing the scale of the cyber security problem facing every business today. You may be shocked, as host Jeremy Cowan was, at the range of threats, ho...

Deepfakes and fraud: Coming to a phone near you!

February 18, 2022 13:00 - 23 minutes - 16.2 MB

Deepfakes? Aren’t they a bit Mission Impossible? Well, apparently not, as we hear from Dr. Nikolay Gaubitch at US-based network security specialists, Pindrop. In the latest Trending Tech Podcast, he says fraudsters have already used the AI-based technology with partial success in a $35 million bank fraud attempt in Dubai. This could become a common story if service providers don’t take preventive measures. And even fraudsters have been affected by Covid-led delays at contact centres. Now tha...

IEEE shows Zero Trust protects post-pandemic industries

January 18, 2022 14:00 - 26 minutes - 18.4 MB

IEEE senior member and Professor of Cybersecurity, Kevin Curran discusses the lack of protection from ransomware, but tells us how Zero Trust Architecture can build stronger protection for businesses with remote and in-office staff. If all else fails, says podcast host, Jeremy Cowan, buy yourself a nuclear bunker in Arizona. Proposed uses include a porn studio, growing medical marijuana, and escaping cosmic ray bit flips. Just $400k. 

Telcos and techcos ask, Where’s the gold in going Green?

December 22, 2021 12:00 - 30 minutes - 21.2 MB

Telcos and tech providers are accelerating their sustainability efforts, says Tilly Gilbert, principal consultant at STL Partners and a guest on the latest Trending Tech Podcast. Some are bringing forward net zero goals and C-suites are incentivising, but the real drive is coming from middle management. Amanda Brock, CEO of OpenUK, tells us bringing 5G-enabled data centres closer to end users can start a process to cut carbon emissions by up to 80%. And Amanda has bad news for Donald Trump; ...

Telcos and techcos ask, Where’s the gold in going Green?

December 22, 2021 12:00 - 30 minutes - 21.2 MB

Telcos and tech providers are accelerating their sustainability efforts, says Tilly Gilbert, principal consultant at STL Partners and a guest on the latest Trending Tech Podcast. Some are bringing forward net zero goals and C-suites are incentivising, but the real drive is coming from middle management. Amanda Brock, CEO of OpenUK, tells us bringing 5G-enabled data centres closer to end users can start a process to cut carbon emissions by up to 80%. And Amanda has bad news for Donald Trump; ...

Better buildings, cleaner air and is Meta really a clean break for Zuck?

November 22, 2021 14:00 - 39 minutes - 27.4 MB

In the latest Trending Tech Podcast Jeremy Cowan talks to Shaun Cooley about using machine learning to map buildings and get the best from them. And in the wake of the COP26 climate conference, Dr. Paul Carter tells us how we can cut air pollution worldwide with a low-cost, low-power, end-to-end solution on secure wireless networks. Plus, does Facebook know it’s taking on some bad metaverse baggage with its new name Meta? How do we regulate tech when legislators don’t even understand Insta? ...

Better buildings, cleaner air and is Meta really a clean break for Zuck?

November 22, 2021 14:00 - 39 minutes - 27.4 MB

In the latest Trending Tech Podcast Jeremy Cowan talks to Shaun Cooley about using machine learning to map buildings and get the best from them. And in the wake of the COP26 climate conference, Dr. Paul Carter tells us how we can cut air pollution worldwide with a low-cost, low-power, end-to-end solution on secure wireless networks. Plus, does Facebook know it’s taking on some bad metaverse baggage with its new name Meta? How do we regulate tech when legislators don’t even understand Insta? ...

Will e-sim enable IoT security at scale?

November 03, 2021 07:00 - 38 minutes - 26.3 MB

In the latest Trending Tech podcast we discuss the hopes in IoT for enhanced security and more efficient, lower cost operations. What role will be played by eSIM, iSIM, remote SIM provisioning and subscription management? And to tell us who's adopting the tech and why, we have expert input from Loic Bonvarlet of IoT security enabler Kigen, and Matt Hatton from analysts Transforma Insights.

How smart should smart citizens be?

August 11, 2021 13:00 - 33 minutes - 23.2 MB

Do we need ‘quick wins’ to build public support for smart cities? Or is it the IoT sector’s job (quietly and invisibly) to provide better, safer, greener lives for today’s smart citizens? Should we be winning hearts and minds with dazzling services, or silently enhancing the quality of life? Jeremy Cowan gets some surprising answers from Francesca Serravalle, Colt’s emerging technologies director, and Magnus Melander, founder of Sweden-based IoT Alliance, SMSE and tech hub THINGS. Plus sport...

Sigfox top two see huge IoT growth, predict it will beat analyst forecasts

June 22, 2021 11:00 - 35 minutes - 24.3 MB

Sigfox’s CEO, Jeremy Prince says small can be beautiful; you don't need to build a motorway to ride a bicycle. His company has invested €300 million in a decade rolling out a 72-country network, but in telco network terms that’s loose change. The market has matured since 2010, says Sigfox’s deputy CEO, Franck Siegel. They tell Jeremy Cowan and the Trending Tech podcast they’ve seen a “huge ramp up” in the number of Sigfox connected devices from 2 million in 2017 to 18 million now. Customers ...

Smart homes Matter, but will they be secure?

June 11, 2021 09:00 - 36 minutes - 25.4 MB

President Biden has signed an Executive Order on cybersecurity as the latest US step to improve IoT security by introducing cybersecurity labelling for consumer products. The Trending Tech Podcast hears from Steve Hanna of Infineon that the race to the bottom in cybersecurity is ending as governments worldwide are following new standards. Meanwhile, Gartner says 75% of enterprise data is expected to be created and processed at the Edge. But which Edge? George Malim and Jeremy Cowan wonder if...

Tech can learn a lot from the Natural World

May 24, 2021 13:00 - 49 minutes - 33.9 MB

Whether it’s starlings teaching us about high speed, resilient networks, or training IoT execs by Horsepower, Gilli Coston and Ken Figueredo show that the world of technology has much to learn from Nature. It’s also Human Nature to make fantastically bad decisions – and Trending Tech Podcast hears how technology can bail you out if you decide to post a friend home from Australia. Listen, people do! Plus the SEC says Blockchain is more than a question of trust … it’s also about iced tea. And ...

Real world tech: Edge AI drives car-making, healthcare and retail

April 19, 2021 10:00 - 32 minutes - 22.4 MB

Artificial intelligence (AI) at the edge is changing healthcare, retail and Audi cars, as Intel’s IoT Group vice president, John Healy tells Jeremy Cowan and George Malim. It’s cutting auto safety inspection costs in half, speeding life-saving cancer diagnoses, and creating Covid-safe shopping in Latin America. Plus we learn how chipmakers globally are tackling supply problems that have halted vehicle production. The semiconductor industry is facing an “awakening”, says Healy, as it shape-sh...

Live events are coming back: But how will they change after Covid?

March 25, 2021 10:00 - 36 minutes - 24.8 MB

Technology events are starting to re-open face-to-face, but are we ready to attend? Many people only want to join virtual events. So what can we expect in 2021 and how will events change in 2022? Tech Trends Podcast asks a successful event organiser, Giles Cummings, and a top keynote speaker, Matt Hatton for their views on the way forward. Plus, are we witnessing Peak Tech? Big Tech firms face big problems in East and West. And we gawp at $69 million spent on one digital artwork.  

Telcos' new hope: Keep customers safe and they’ll love you for it

February 12, 2021 11:00 - 44 minutes - 30.3 MB

Valuable new software is coming to a telco near you, and it could change your home life. Big claim? Well, early evidence shows that communication service providers (CSPs) may be on the cusp of a major revenue and reputation boost. In the latest Tech Trends Podcast Jeremy Cowan quizzes telecoms analyst, Teresa Cottam of Omnisperience about their new report showing that connected customer assurance & protection services (CCAPS) are urgently needed by consumers as well as small and medium-sized...

Pandemic pushes network upgrades for mobile data, rising IoT and cutting fraud

January 13, 2021 15:00 - 32 minutes - 22.3 MB

Growing mobile data traffic as we work from home, and rising business demand to connect devices in the Internet of Things are two upsides for an industry hit hard by the pandemic. But... well, you knew there had to be a ‘but’. One downside is rising fraud. It cost communication service providers US$28.3 billion according to the last CFCA global survey in 2019. BICS’ Mikael Schachne and Damion Rose, our guests on the latest Tech Trends Podcast tell us fraud is rising and they’re well placed t...

IoT is boosting healthcare professionals’ efficiency

December 16, 2020 13:00 - 31 minutes - 21.8 MB

There’s no time like a pandemic to talk about Connected and Remote Healthcare. And who better to ask about it than two senior execs from a mobile network operator successfully delivering these services now to millions in its home market. Luc Vilandre and Mike Cihra from Canada’s TELUS talk exclusively to Jeremy Cowan, host of Tech Trends Podcast and Robin Duke-Woolley, founder of Beecham Research about choices in hospitals between WiFi 6 and 5G, smart healthcare services, and about the insig...

Tackling telecom pain points to aid new services

November 10, 2020 13:00 - 35 minutes - 24.1 MB

Telcos worldwide are facing competition over their new services, from agriculture to telehealth, from logistics to manufacturing -- and not just from traditional rival networks. It's vital for them to roll out new services quickly, reliably, scalably and interoperably with their partners. That kind of openness can only be built on common frameworks, micro services, APIs, and configurable multi-capability. Fortunately, Sunil Diaz, general manager of Canada-based Enghouse Networks and our gues...

Edge starts to play central role in enterprise 5G

October 16, 2020 13:00 - 29 minutes - 20.3 MB

So much to cover in 30 minutes: We’re at the beginning of the centralised role that MEC is going to play in enterprise 5G, as Dheeraj Remella, CPO of VoltDB tells Tech Trends Pod. He deftly handles the loaded question of where to bring edge intelligence. And we’re at another watershed, says analyst, Jim Morrish of Transforma Insights; 2020 is a TIPping point in the drive to OpenRAN. Open architecture is in use at Vodafone, Telefonica, Etisalat, and Japan's Rakuten, to name just a few telcos....

Smart homes revolution is coming!

September 17, 2020 07:00 - 40 minutes - 28.1 MB

Brand new connected home over IP (CHIP) standards from the Zigbee Alliance are set to give frustrated smart home owners the ease of use, security, and interoperability they demand. But not before Jeremy Cowan and his guests Steve Hanna of Infineon and journalist Dave Howell tackle the messy issues of Elon Musk and pigs’ brains, anti-COVID wearables, and ‘smart motorways’ that are just dumb!

Hackers beat AI, Robots for SMEs, and Putin out big claims

August 20, 2020 14:00 - 30 minutes - 21.1 MB

Matt Hatton of Transforma Insights tells the Tech Trends Pod host, Jeremy Cowan about 7 ways to harness ArtificiaI Intelligence, IoT and other disruptive technologies for your competitive advantage. Journalist Nick Booth reports that academics are forecasting chipsets made for the edge will overtake AI chipsets for the cloud in 5 years’ time. While Jeremy’s still wondering why Russia’s COVID vaccine wasn’t good enough for its President. Just Putin that out there. : Nick Booth is a freelance ...

Cave Dwellers, Privacy, Huawei and Buzzsaws

July 17, 2020 13:00 - 28 minutes - 19.9 MB

Guest Alicia Asin, CEO of IoT specialists Libelium, asks "Is it really necessary to expose our privacy to control pandemics?" Privacy Purists are in the spotlight as Jeremy Cowan and George Malim ask Alicia how enterprises should balance free services and access to our data. And, Sun of a Beach: We see how IoT can help you in Spain this summer; we anticipate the UK's Huawei decision, and see how we can all avoid COVID Cliches. 

Building a Better Business Case for IoT

May 29, 2020 11:00 - 36 minutes - 25.4 MB

You've got the right technology for your IoT application, but do your customers expect free services? Listen as Nick Earle, Eseye CEO tells Jeremy Cowan and George Malim how to build the business case. + Why Dr Philipe Reinisch rode a motorbike to Beijing for digital transformation!  + We dive deep into News around Microsoft in telecoms, and Enterprise Transformations brought by the pandemic. + In "What The Tech!" hear what made us laugh this month. 

Exploding the Myth about IoT

May 06, 2020 04:00 - 29 minutes - 20.5 MB

We take a look at the Internet of Things business and Digital Transformation. George Malim examines what's behind the news that NTT DoCoMo has binned all further work using Narrowband-IoT. Matt Hatton busts some Internet of Things myths. And Jeremy Cowan asks them both to describe how everyone's business landscape will change after COVID-19. Plus what made us laugh in tech lately. Because Life's already serious enough.

Episode 1: Exploding the Myth about IoT

May 06, 2020 04:00 - 29 minutes - 20.5 MB

We take a look at the Internet of Things business and Digital Transformation. George Malim examines what's behind the news that NTT DoCoMo has binned all further work using Narrowband-IoT. Matt Hatton busts some Internet of Things myths. And Jeremy Cowan asks them both to describe how everyone's business landscape will change after COVID-19. Plus what made us laugh in tech lately. Because Life's already serious enough.

Episode 1

May 06, 2020 04:00 - 29 minutes - 20.5 MB

We take a look at the Internet of Things business and Digital Transformation. George Malim examines what's behind the news that NTT DoCoMo has binned all further work using Narrowband-IoT. Matt Hatton busts some Internet of Things myths. And Jeremy Cowan asks them both to describe how everyone's business landscape will change after COVID-19. Plus what made us laugh in tech lately. Because Life's already serious enough.