What is Customer Experience? [How the Customer Journey Can Enable Digital Transformation]

Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices

English - September 22, 2021 12:00 - 8 minutes - 16.4 MB - ★★★★★ - 9 ratings
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The overall customer experience is something that can, and should, drive any sort of digital transformation. However, knowing what customer experience is and how to factor it into your transformation isn’t always clear. In this episode, I will take you through all of the considerations that play a crucial role in enabling a top-notch customer journey during digital transformation.

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